Davonte Weimann
kristen6@hotmail.com
Showing 1 - 49 of 49
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 17326826 | Discount code not working | Solved | Normal | — | — | 21h | ○Sent, no reply | — | — | — | May 6, 2026 | - | |||
| 61596834 | Discount code not working | Solved | Normal | — | Social | samplesdamagedbopis | 4h | ⊘Not fired | — | — | — | May 1, 2026 | - | ||
| 31594917 | Missing items in shipment | Solved | Low | — | — | 3h | ○Sent, no reply | — | — | — | Apr 20, 2026 | - | |||
| 62474585 | App login problem | Solved | Normal | — | Chat | — | 3h | ⊘Not fired | — | — | — | Apr 16, 2026 | - | ||
| 08558578 | Cancel order request | Solved | High | — | Chat | shade-matchbopisinfluencer | 2h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | ||
| 80217152 | BOPIS pickup not ready | Solved | Low | — | Chat | shippingwholesale | 1d 12h | ○Sent, no reply | — | — | — | Mar 26, 2026 | - | ||
| 80331916 | Cancel order request | Solved | Normal | — | Chat | — | 19h | ●Responded | 4/5 | — | — | Mar 18, 2026 | - | ||
| 04535531 | Where is my order? | Solved | Normal | — | gift-carddamaged | 4h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | |||
| 81190966 | Item authenticity concern | Closed | Normal | — | Social | shippingvip | 14h | ⊘Not fired | — | — | — | Mar 4, 2026 | Mar 12, 2026 | ||
| 99895767 | Klarna / Afterpay split issue | Solved | Normal | — | Chat | wholesale | 4h | ●Responded | 2/5 | — | — | Mar 2, 2026 | - | ||
| 52569545 | Return after 30-day window | Closed | Urgent | — | — | 3h | ●Responded | 4/5 | — | — | Feb 19, 2026 | Feb 26, 2026 | |||
| 00083754 | Address change after shipping | Pending | Normal | — | fragranceinfluencergift-card | - | —Skipped | — | — | — | Feb 9, 2026 | - | |||
| 89871640 | Loyalty points not posting | Pending | Normal | — | — | - | —Skipped | — | — | — | Feb 6, 2026 | - | |||
| 46252303 | Store experience feedback | Solved | High | — | shipping | 18h | ●Responded | 5/5 | — | — | Feb 5, 2026 | - | |||
| 89934020 | Price match request | Open | Low | — | Chat | damagedinfluencershipping | - | —Skipped | — | — | — | Feb 3, 2026 | - | ||
| 89564862 | Foundation match help | Closed | Normal | — | Social | — | 16h | ⊘Not fired | — | — | — | Jan 24, 2026 | Jan 27, 2026 | ||
| 42531907 | Order arrived damaged | Solved | Normal | — | vipshade-matchshipping | 1h | ⊘Not fired | — | — | — | Jan 23, 2026 | - | |||
| 62229513 | Foundation match help | Solved | Normal | — | returnsinfluencerwholesale | 5h | ⊘Not fired | — | — | — | Jan 22, 2026 | - | |||
| 66197414 | Insider tier issue | Solved | Normal | — | damaged | 1d 21h | ●Responded | 4/11 | — | — | Jan 15, 2026 | - | |||
| 75496081 | Price match request | Closed | Low | — | damagedreturnsshade-match | 1h | ○Sent, no reply | — | — | — | Jan 1, 2026 | Jan 6, 2026 | |||
| 29993211 | Store experience feedback | Solved | Normal | — | Social | samplesbopisrefund | 1h | ⊘Not fired | — | — | — | Dec 24, 2025 | - | ||
| 07902119 | Lost package follow-up | Solved | Normal | — | returnsgift-cardvip | 6h | ●Responded | 4/5 | — | — | Dec 22, 2025 | - | |||
| 05352815 | Return after 30-day window | Solved | High | — | gift-cardshipping | 2h | ●Responded | 5/5 | — | — | Dec 19, 2025 | - | |||
| 22699848 | Address change after shipping | Solved | Normal | — | refundbopiswholesale | 5h | ○Sent, no reply | — | — | — | Dec 15, 2025 | - | |||
| 76321628 | Allergic reaction concern | Pending | Normal | — | — | - | —Skipped | — | — | — | Dec 12, 2025 | - | |||
| 14647491 | Question about product ingredients | Closed | Normal | — | gift-card | 2h | ●Responded | 3/5 | — | — | Dec 9, 2025 | Dec 13, 2025 | |||
| 72075946 | Shipping cost question | Closed | Normal | — | Phone | fragrance | 3d 12h | ●Responded | 7/11 | — | — | Dec 7, 2025 | Dec 17, 2025 | ||
| 17918920 | Cancel subscription / Auto-replenish | Solved | Normal | — | shippingfragrance | 2h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |||
| 96241941 | Cancel order request | Pending | High | — | — | - | —Skipped | — | — | — | Nov 20, 2025 | - | |||
| 94157205 | Order arrived damaged | Solved | Normal | — | loyalty | 13h | ●Responded | 4/5 | — | — | Nov 19, 2025 | - | |||
| 93101036 | Klarna / Afterpay split issue | Closed | Normal | — | bopisshippingrefund | 1d | ○Sent, no reply | — | — | — | Nov 7, 2025 | Nov 12, 2025 | |||
| 07841189 | Wrong shade sent | Solved | Normal | — | Chat | influencer | 7h | ●Responded | 9/11 | — | — | Oct 23, 2025 | - | ||
| 94215225 | Store experience feedback | Solved | Normal | — | Phone | fragranceloyalty | 23h | ⊘Not fired | — | — | — | Oct 17, 2025 | - | ||
| 67657662 | Missing samples in order | Closed | Normal | — | — | 15h | ⊘Not fired | — | — | — | Oct 13, 2025 | Oct 18, 2025 | |||
| 53823035 | Loyalty points not posting | Solved | Normal | — | Chat | shade-matchloyaltyreturns | 1h | ●Responded | 10/11 | — | — | Oct 10, 2025 | - | ||
| 12668337 | Cancel order request | Closed | Normal | — | Chat | vip | 19h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 7, 2025 | ||
| 15658246 | Where is my order? | Solved | Low | — | Chat | damagedsamples | 6h | ●Responded | 5/5 | — | — | Sep 26, 2025 | - | ||
| 64726137 | Klarna / Afterpay split issue | Solved | Normal | — | shade-matchreturnssamples | 16h | ○Sent, no reply | — | — | — | Sep 26, 2025 | - | |||
| 11974248 | App crashes at checkout | Closed | Normal | — | refundbopisfragrance | 12h | ●Responded | 5/5 | — | — | Sep 25, 2025 | Oct 3, 2025 | |||
| 46111303 | BOPIS pickup not ready | Solved | Normal | — | fragrance | 2d 6h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | |||
| 39322783 | Restock alert for backorder | Solved | High | — | Chat | wholesalefragrance | 2d 2h | ⊘Not fired | — | — | — | Sep 21, 2025 | - | ||
| 70459740 | Missing items in shipment | Solved | Normal | — | app | 5h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |||
| 60880494 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | refundloyaltyshipping | 10h | ●Responded | 4/5 | — | — | Aug 23, 2025 | - | ||
| 69066362 | Loyalty points not posting | Solved | Normal | — | Chat | appfragrance | 2d 20h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | ||
| 69645008 | Cancel order request | Closed | Normal | — | vipinfluencer | 11h | ⊘Not fired | — | — | — | Jul 28, 2025 | Aug 2, 2025 | |||
| 75587916 | Insider tier issue | Solved | Normal | — | Chat | influencersamples | 5h | ⊘Not fired | — | — | — | Jul 24, 2025 | - | ||
| 40850428 | Cancel subscription / Auto-replenish | Closed | Low | — | Chat | shippingloyalty | 2h | ○Sent, no reply | — | — | — | Jun 11, 2025 | Jun 13, 2025 | ||
| 32048653 | Store experience feedback | Pending | Normal | — | Phone | app | - | —Skipped | — | — | — | Jun 9, 2025 | - | ||
| 32065961 | BOPIS pickup not ready | Closed | Low | — | — | 23h | ○Sent, no reply | — | — | — | May 29, 2025 | Jun 6, 2025 |