Makayla Schowalter III
violet.kirlin@gmail.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Smooth signup. The intro samples took a week to arrive but they were great. | 58323268Gift card balance question | Makayla Schowalter III |  Miss Amber Hintz Sr. | Apr 5, 2026, 9:11 PM |
| 2/5 | Better in-store / online inventory sync. | 05622982Question about product ingredients | Makayla Schowalter III |  Mr. Cade Senger | Mar 8, 2026, 6:29 AM |
| 2/5 | Two weeks for a refund on an order that was lost in transit. | 09973250Where is my order? | Makayla Schowalter III |  Chaz Renner | Feb 12, 2026, 7:28 AM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 95562343Discount code not working | Makayla Schowalter III |  Mr. Lonie Hudson | Jan 10, 2026, 2:30 PM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 91802962Insider tier issue | Makayla Schowalter III |  Tommy Kuvalis | Nov 11, 2025, 11:04 AM |
| 4/5 | Nice intro. The routine builder felt rushed. | 90031393Lost package follow-up | Makayla Schowalter III | Miss Amber Hintz Sr. | Oct 17, 2025, 12:26 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 15074907BOPIS order cancelled at store | Makayla Schowalter III |  Jacklyn Dare | Sep 20, 2025, 2:02 PM |
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 90853760Refund not received | Makayla Schowalter III |  Yazmin Jast | Sep 20, 2025, 7:08 AM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 37262262Missing samples in order | Makayla Schowalter III |  Katrina Johns | Sep 6, 2025, 10:06 PM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 42451155Wrong shade sent | Makayla Schowalter III |  Ignatius Cummerata | Sep 3, 2025, 8:17 AM |
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 44944707Insider tier issue | Makayla Schowalter III |  Kaela Friesen | Aug 10, 2025, 6:39 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 21383637App login problem | Makayla Schowalter III |  Steve O'Conner | Jul 15, 2025, 8:21 AM |
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 70821316Price match request | Makayla Schowalter III | Ignatius Cummerata | Jul 13, 2025, 12:15 AM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 21567622Wholesale order question | Makayla Schowalter III | Miss Amber Hintz Sr. | Jun 29, 2025, 10:25 AM |
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 22420333Loyalty points not posting | Makayla Schowalter III | Katrina Johns | May 28, 2025, 4:42 AM |