Alfred Hahn-Terry
roxane_mohr26@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Already referred three friends. They all love it too. | 98209990Discount code not working | Alfred Hahn-Terry |  Katrina Johns | Mar 28, 2026, 6:39 AM |
| 4/5 | Liked it overall. The first push notification came too soon after signup. | 24898234App crashes at checkout | Alfred Hahn-Terry | Katrina Johns | Mar 15, 2026, 10:20 AM |
| 3/5 | Three chats, two different answers, finally got resolved. | 28643181Cancel order request | Alfred Hahn-Terry |  Lily Raynor | Feb 21, 2026, 10:57 PM |
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 45809364Wrong shade sent | Alfred Hahn-Terry |  Miss Amber Hintz Sr. | Feb 4, 2026, 10:56 AM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 10638956Foundation match help | Alfred Hahn-Terry |  Leonard Waters-Howell | Oct 23, 2025, 3:37 PM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 37249721Influencer code not working | Alfred Hahn-Terry | Katrina Johns | Oct 12, 2025, 2:15 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 72289550Gift card balance question | Alfred Hahn-Terry |  Oscar O'Hara | Sep 2, 2025, 4:00 AM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 07570319Discount code not working | Alfred Hahn-Terry |  Yazmin Jast | Jul 25, 2025, 3:38 AM |
| 7/11 | I shop here for some categories, not others. | 03943524Missing samples in order | Alfred Hahn-Terry | Lily Raynor | Jul 23, 2025, 7:12 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 14150664Item authenticity concern | Alfred Hahn-Terry | Katrina Johns | Jun 27, 2025, 6:41 PM |
| 5/5 | Replaced my damaged perfume bottle within 24 hours. So impressed. | 60451233Wholesale order question | Alfred Hahn-Terry |  Kip Schroeder IV | Jun 10, 2025, 10:32 PM |
| 4/5 | Resolved the issue. Wish the agent had offered a discount on the next order given the hassle. | 13534601Question about product ingredients | Alfred Hahn-Terry |  Tommy Kuvalis | May 31, 2025, 3:04 AM |