Alfred Hahn-Terry
roxane_mohr26@gmail.com
Showing 1 - 34 of 34
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 22496050 | Influencer code not working | Solved | Normal | Alfred Hahn-Terry | — |  Amely Pacocha | damagedloyaltyrefund | 5h | ○Sent, no reply | — | — | — | Apr 27, 2026 | - | |
| 30478307 | Cancel order request | Solved | High | Alfred Hahn-Terry | — |  Darryl Jacobi | damagedloyalty | 9d 12h | ○Sent, no reply | — | — | — | Apr 25, 2026 | - | |
| 98209990 | Discount code not working | Solved | High | Alfred Hahn-Terry | — |  Katrina Johns | — | 20h | ●Responded | 10/11 | — | — | Mar 25, 2026 | - | |
| 45836903 | BOPIS order cancelled at store | Solved | Normal | Alfred Hahn-Terry | — |  Oscar O'Hara | Phone | — | 20h | ⊘Not fired | — | — | — | Mar 18, 2026 | - |
| 24898234 | App crashes at checkout | Closed | Low | Alfred Hahn-Terry | — | Katrina Johns | — | 5h | ●Responded | 4/5 | — | — | Mar 13, 2026 | Mar 18, 2026 | |
| 40963449 | Influencer code not working | Solved | Normal | Alfred Hahn-Terry | — | Oscar O'Hara | Chat | — | 2d 2h | ○Sent, no reply | — | — | — | Feb 26, 2026 | - |
| 28643181 | Cancel order request | Solved | Normal | Alfred Hahn-Terry | — |  Lily Raynor | refundshade-matchdamaged | 1d 20h | ●Responded | 3/5 | — | — | Feb 18, 2026 | - | |
| 48902988 | Refund not received | Closed | High | Alfred Hahn-Terry | — |  Mr. Lonie Hudson | — | 1d 4h | ○Sent, no reply | — | — | — | Feb 18, 2026 | Feb 20, 2026 | |
| 19018813 | Address change after shipping | Solved | Normal | Alfred Hahn-Terry | — |  Steve O'Conner | Chat | samplesrefund | 20h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - |
| 45809364 | Wrong shade sent | Solved | Normal | Alfred Hahn-Terry | — |  Miss Amber Hintz Sr. | Chat | wholesale | 1h | ●Responded | 9/11 | — | — | Feb 2, 2026 | - |
| 66212388 | Return after 30-day window | Solved | Normal | Alfred Hahn-Terry | — | Darryl Jacobi | Phone | damagedshippingsamples | 3h | ⊘Not fired | — | — | — | Jan 26, 2026 | - |
| 97492060 | Pro discount enrollment | Solved | Normal | Alfred Hahn-Terry | — |  Mr. Cade Senger | appreturnsshade-match | 3h | ○Sent, no reply | — | — | — | Jan 3, 2026 | - | |
| 36019387 | Price match request | Closed | Normal | Alfred Hahn-Terry | — | Mr. Cade Senger | — | 4h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 14, 2025 | |
| 07598657 | Address change after shipping | Closed | Normal | Alfred Hahn-Terry | — |  Julie Hodkiewicz | — | 1d 9h | ○Sent, no reply | — | — | — | Nov 25, 2025 | Dec 3, 2025 | |
| 73932477 | Lost package follow-up | Solved | Normal | Alfred Hahn-Terry | — | Mr. Cade Senger | — | 11h | ⊘Not fired | — | — | — | Nov 23, 2025 | - | |
| 29139348 | Address change after shipping | Solved | High | Alfred Hahn-Terry | — | Steve O'Conner | Chat | — | 23h | ○Sent, no reply | — | — | — | Nov 16, 2025 | - |
| 98036898 | Price match request | Closed | Normal | Alfred Hahn-Terry | — | Darryl Jacobi | — | 6h | ⊘Not fired | — | — | — | Nov 9, 2025 | Nov 13, 2025 | |
| 10638956 | Foundation match help | Solved | Normal | Alfred Hahn-Terry | — |  Leonard Waters-Howell | wholesaleapprefund | 6d 23h | ●Responded | 1/5 | — | — | Oct 16, 2025 | - | |
| 66994101 | Lost package follow-up | Closed | Normal | Alfred Hahn-Terry | — |  Garth Dooley | Social | damagedloyalty | 10h | ⊘Not fired | — | — | — | Oct 15, 2025 | Oct 20, 2025 |
| 37249721 | Influencer code not working | Solved | Normal | Alfred Hahn-Terry | — | Katrina Johns | — | 5h | ●Responded | 4/5 | — | — | Oct 11, 2025 | - | |
| 22098747 | Influencer code not working | Solved | Low | Alfred Hahn-Terry | — |  Yazmin Jast | Phone | damagedappwholesale | 1d 14h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 65388663 | BOPIS order cancelled at store | Solved | High | Alfred Hahn-Terry | — | Katrina Johns | — | 12h | ⊘Not fired | — | — | — | Aug 31, 2025 | - | |
| 72289550 | Gift card balance question | Closed | Low | Alfred Hahn-Terry | — | Oscar O'Hara | Chat | damagedshipping | 2d | ●Responded | 4/5 | — | — | Aug 30, 2025 | Sep 3, 2025 |
| 64087530 | Loyalty points not posting | Solved | Low | Alfred Hahn-Terry | — | Leonard Waters-Howell | gift-card | 6h | ○Sent, no reply | — | — | — | Aug 14, 2025 | - | |
| 44348368 | Discount code not working | Closed | Normal | Alfred Hahn-Terry | — |  Kip Schroeder IV | Chat | — | 1d 13h | ⊘Not fired | — | — | — | Aug 4, 2025 | Aug 10, 2025 |
| 07570319 | Discount code not working | Solved | Normal | Alfred Hahn-Terry | — | Yazmin Jast | — | 6h | ●Responded | 4/5 | — | — | Jul 24, 2025 | - | |
| 03943524 | Missing samples in order | Closed | Normal | Alfred Hahn-Terry | — | Lily Raynor | wholesale | 5h | ●Responded | 7/11 | — | — | Jul 21, 2025 | Jul 25, 2025 | |
| 22019645 | Discount code not working | Pending | Normal | Alfred Hahn-Terry | — | Mr. Cade Senger | refundbopis | - | —Skipped | — | — | — | Jul 18, 2025 | - | |
| 09641866 | Address change after shipping | Solved | Normal | Alfred Hahn-Terry | — |  Jacklyn Dare | Social | — | 16h | ⊘Not fired | — | — | — | Jul 18, 2025 | - |
| 65146321 | Missing items in shipment | Solved | Normal | Alfred Hahn-Terry | — | Julie Hodkiewicz | Chat | fragrancerefundgift-card | 5h | ○Sent, no reply | — | — | — | Jul 16, 2025 | - |
| 14150664 | Item authenticity concern | Solved | Urgent | Alfred Hahn-Terry | — | Katrina Johns | — | 21h | ●Responded | 5/5 | — | — | Jun 25, 2025 | - | |
| 26408817 | Item authenticity concern | Solved | Normal | Alfred Hahn-Terry | — |  Kaela Friesen | Phone | — | 1d 21h | ○Sent, no reply | — | — | — | Jun 23, 2025 | - |
| 60451233 | Wholesale order question | Solved | Normal | Alfred Hahn-Terry | — | Kip Schroeder IV | Chat | refundbopis | 5h | ●Responded | 5/5 | — | — | Jun 9, 2025 | - |
| 13534601 | Question about product ingredients | Solved | Normal | Alfred Hahn-Terry | — |  Tommy Kuvalis | Chat | — | 6h | ●Responded | 4/5 | — | — | May 29, 2025 | - |