Loren Casper
christian.schneider@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Two-week back-and-forth for a refund that should have been one click. | 07587922Klarna / Afterpay split issue | Loren Casper |  Leonard Waters-Howell | May 22, 2026, 6:23 AM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 91239301Influencer code not working | Loren Casper |  Lily Raynor | Mar 12, 2026, 7:10 AM |
| 4/5 | Easy chat experience. Captcha at the start was annoying. | 63597069Restock alert for backorder | Loren Casper |  Amely Pacocha | Feb 16, 2026, 5:27 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 99202949Wholesale order question | Loren Casper |  Mr. Lonie Hudson | Jan 29, 2026, 7:08 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 52186871Question about product ingredients | Loren Casper |  Yazmin Jast | Jan 8, 2026, 9:34 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 00700331Order arrived damaged | Loren Casper |  Dr. Mandy McLaughlin | Nov 28, 2025, 11:12 AM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 81229501Price match request | Loren Casper |  Miss Amber Hintz Sr. | Oct 25, 2025, 10:36 AM |
| 5/5 | Helpful self-service flow handled everything without me needing to chat. | 22678602Refund not received | Loren Casper |  Darryl Jacobi | Sep 16, 2025, 3:05 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 12061485Shipping cost question | Loren Casper |  Garth Dooley | Sep 9, 2025, 9:44 PM |
| 1/5 | Insider status was downgraded incorrectly and no one will fix it. | 48469323Shipping cost question | Loren Casper |  Mr. Eliza Gerhold IV | Aug 28, 2025, 1:07 PM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 18047535Address change after shipping | Loren Casper |  Mr. Cade Senger | Jul 24, 2025, 4:23 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 75020577Gift card balance question | Loren Casper |  Kaela Friesen | Jul 18, 2025, 10:48 PM |