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CustomersMildred Wunsch

Mildred Wunsch

yasmine6@gmail.com
Tickets38Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
3/5Multiple screens, multiple agents. Could have been a one-click thing.82111617Wholesale order questionMildred WunschAmely PacochaApr 8, 2026, 6:30 AM
4/5Pretty good. Sara was nice, the system glitched once but she powered through.43067874Price match requestMildred WunschFaith HilllMar 22, 2026, 10:53 AM
4/5Mostly easy. The app made me re-login before processing the return.49470331Klarna / Afterpay split issueMildred WunschGarth DooleyMar 19, 2026, 1:19 AM
4/5Good service. Wish I'd been told upfront that my shade was on backorder.70166615Return after 30-day windowMildred WunschOscar O'HaraMar 16, 2026, 10:32 AM
4/5Got there in the end. The chat went in circles for a bit.34344411Foundation match helpMildred WunschAmely PacochaJan 23, 2026, 10:11 AM
4/11Pricing has crept up and the value isn't there anymore.50356946Insider tier issueMildred WunschMiss Amber Hintz Sr.Nov 16, 2025, 6:01 AM
5/5Amazing service! Sara helped me find the perfect foundation match over chat.81204172App login problemMildred WunschIgnatius CummerataNov 4, 2025, 1:05 AM
5/5The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin.75441097Refund not receivedMildred WunschIgnatius CummerataSep 26, 2025, 3:54 PM
4/5Resolved the issue. Wish the agent had offered a discount on the next order given the hassle.68527083Order arrived damagedMildred WunschEula McKenzieSep 14, 2025, 10:24 PM
4/5Friendly chat, fixed the issue. Took two tries to get the right shipping label.26410836Gift card balance questionMildred WunschDr. Mandy McLaughlinAug 28, 2025, 3:50 PM
3/5Fine. The welcome bundle was less premium than I expected.09004408Shipping cost questionMildred WunschLeonard Waters-HowellAug 3, 2025, 8:40 PM
5/5Tapped through the app and had my replacement on the way in 30 seconds.87666877BOPIS pickup not readyMildred WunschMr. Eliza Gerhold IVJul 19, 2025, 10:05 AM
4/5Nice intro. The routine builder felt rushed.17255598Price match requestMildred WunschDr. Mandy McLaughlinJun 5, 2025, 4:54 PM
5/5Couldn't have been more helpful. Got an Elite member upgrade after one chat.54366640Shipping cost questionMildred WunschKip Schroeder IVMay 25, 2025, 10:55 AM
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Properties

Customer
Name
Mildred Wunsch
Email
yasmine6@gmail.com
Loyalty tier
Gold
Company
—
Skin type
combination
Loyalty points
11,139
Lifetime spend
340
Last purchase
May 11, 2026
Skin tone
light-medium
Foundation shade
46W
Skin concerns
uneven-texture, redness
Allergies / restrictions
nut-allergy
Favorite brands
Chanel, Diptyque, Glossier
YTD spend
1,592
App installed
No
App last opened
Apr 27, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
95
Total orders
18
Preferred category
makeup
Tickets
Tickets
38
Last seen
May 21, 2026
Responses
Avg rating
4.14