Katherine Conn
bradly_carroll19@yahoo.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 35409177 | Insider tier issue | Pending | High | Katherine Conn | — |  Steve O'Conner | Social | loyalty | - | —Skipped | — | — | — | May 21, 2026 | - |
| 97300683 | App crashes at checkout | Pending | Normal | Katherine Conn | — | Steve O'Conner | Chat | loyaltyshipping | - | —Skipped | — | — | — | May 20, 2026 | - |
| 16815802 | Shipping cost question | Solved | High | Katherine Conn | — |  Leonard Waters-Howell | Social | apployalty | 1d 14h | ⊘Not fired | — | — | — | May 16, 2026 | - |
| 31186968 | App crashes at checkout | Solved | Normal | Katherine Conn | — |  Mr. Cade Senger | damagedsamples | 2h | ●Responded | 5/5 | — | — | May 16, 2026 | - | |
| 70816683 | BOPIS pickup not ready | Solved | Normal | Katherine Conn | — | Mr. Cade Senger | returnsshippingdamaged | 22h | ●Responded | 4/5 | — | — | May 14, 2026 | - | |
| 20716945 | Cancel subscription / Auto-replenish | Closed | High | Katherine Conn | — | Leonard Waters-Howell | wholesalegift-card | 1d 2h | ●Responded | 1/11 | — | — | May 7, 2026 | May 12, 2026 | |
| 24116451 | Item authenticity concern | Solved | Normal | Katherine Conn | — |  Yazmin Jast | fragrancedamagedreturns | 2h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | |
| 59272533 | Missing items in shipment | Closed | Normal | Katherine Conn | — |  Miss Amber Hintz Sr. | Chat | vipshippinginfluencer | 2h | ○Sent, no reply | — | — | — | Apr 4, 2026 | Apr 9, 2026 |
| 73554101 | Missing samples in order | Solved | High | Katherine Conn | — |  Amely Pacocha | Social | fragrancedamaged | 2d 18h | ⊘Not fired | — | — | — | Apr 3, 2026 | - |
| 09058016 | BOPIS pickup not ready | Closed | Urgent | Katherine Conn | — | Yazmin Jast | Chat | influencer | 3h | ⊘Not fired | — | — | — | Mar 17, 2026 | Mar 20, 2026 |
| 30188939 | Missing items in shipment | Solved | Normal | Katherine Conn | — |  Mr. Eliza Gerhold IV | Chat | — | 11h | ○Sent, no reply | — | — | — | Mar 17, 2026 | - |
| 31114188 | BOPIS pickup not ready | Closed | Normal | Katherine Conn | — |  Garth Dooley | Phone | viployaltyapp | 5h | ○Sent, no reply | — | — | — | Mar 15, 2026 | Mar 19, 2026 |
| 30581021 | Gift card balance question | Closed | High | Katherine Conn | — |  Tommy Kuvalis | Phone | appshade-matchshipping | 10h | ○Sent, no reply | — | — | — | Mar 5, 2026 | Mar 11, 2026 |
| 43916710 | Wholesale order question | Solved | High | Katherine Conn | — |  Dr. Mandy McLaughlin | gift-card | 6h | ⊘Not fired | — | — | — | Feb 24, 2026 | - | |
| 46195451 | Gift card balance question | Pending | Normal | Katherine Conn | — |  Mr. Skyla Trantow | Social | samplesshippingloyalty | - | —Skipped | — | — | — | Jan 29, 2026 | - |
| 59468663 | Question about product ingredients | Solved | Normal | Katherine Conn | — |  Kip Schroeder IV | Chat | appsamples | 9d 6h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - |
| 06379681 | Wholesale order question | Solved | Normal | Katherine Conn | — | Leonard Waters-Howell | wholesaleinfluencer | 6h | ●Responded | 5/5 | — | — | Jan 8, 2026 | - | |
| 59323137 | Lost package follow-up | Solved | Low | Katherine Conn | — |  Lily Raynor | loyaltyinfluencer | 6h | ○Sent, no reply | — | — | — | Dec 27, 2025 | - | |
| 90004050 | Missing items in shipment | Solved | Low | Katherine Conn | — |  Faith Hilll | bopiswholesalereturns | 6h | ●Responded | 9/11 | — | — | Dec 17, 2025 | - | |
| 75942103 | Birthday gift not received | Pending | Low | Katherine Conn | — | Amely Pacocha | Chat | vipgift-card | - | —Skipped | — | — | — | Dec 5, 2025 | - |
| 08557413 | Missing items in shipment | Solved | Normal | Katherine Conn | — | Faith Hilll | Phone | vipreturnsshade-match | 6h | ●Responded | 5/5 | — | — | Nov 23, 2025 | - |
| 96136017 | Store experience feedback | Solved | Normal | Katherine Conn | — |  Darryl Jacobi | Chat | bopisvipdamaged | 10h | ●Responded | 2/5 | — | — | Nov 17, 2025 | - |
| 16559636 | Lost package follow-up | Pending | Urgent | Katherine Conn | — |  Julie Hodkiewicz | Chat | samples | - | —Skipped | — | — | — | Nov 2, 2025 | - |
| 45634503 | Question about product ingredients | Closed | Urgent | Katherine Conn | — | Yazmin Jast | Chat | samplesshade-match | 8h | ●Responded | 5/5 | — | — | Oct 16, 2025 | Oct 23, 2025 |
| 50951708 | Klarna / Afterpay split issue | Solved | Normal | Katherine Conn | — | Lily Raynor | influencerwholesale | 1h | ●Responded | 4/5 | — | — | Oct 5, 2025 | - | |
| 89189009 | Order arrived damaged | Solved | High | Katherine Conn | — | Garth Dooley | Chat | refund | 9d 6h | ●Responded | 1/11 | — | — | Sep 25, 2025 | - |
| 96106833 | Gift card balance question | Solved | Normal | Katherine Conn | — | Faith Hilll | Chat | damagedvipsamples | 1d 6h | ○Sent, no reply | — | — | — | Sep 25, 2025 | - |
| 04078115 | Return after 30-day window | Closed | Low | Katherine Conn | — | Garth Dooley | shippingloyaltygift-card | 4d 2h | ⊘Not fired | — | — | — | Sep 14, 2025 | Sep 24, 2025 | |
| 32328533 | Shipping cost question | Solved | Normal | Katherine Conn | — |  Katrina Johns | Chat | wholesaleshippingshade-match | 5h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 37354182 | Influencer code not working | Solved | Low | Katherine Conn | — | Mr. Eliza Gerhold IV | shippingreturnsshade-match | 3h | ○Sent, no reply | — | — | — | Sep 10, 2025 | - | |
| 05645561 | Missing items in shipment | Solved | Low | Katherine Conn | — | Faith Hilll | loyaltyshade-match | 19h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |
| 26635689 | Item authenticity concern | Pending | Normal | Katherine Conn | — | Miss Amber Hintz Sr. | influencervipbopis | - | —Skipped | — | — | — | Sep 4, 2025 | - | |
| 03294528 | Discount code not working | Solved | Normal | Katherine Conn | — | Tommy Kuvalis | Chat | samples | 2d 13h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - |
| 89439512 | Store experience feedback | Solved | Normal | Katherine Conn | — | Yazmin Jast | appreturnswholesale | 4h | ○Sent, no reply | — | — | — | Aug 24, 2025 | - | |
| 02826650 | Wrong shade sent | Pending | Normal | Katherine Conn | — | Garth Dooley | Chat | — | - | —Skipped | — | — | — | Aug 15, 2025 | - |
| 95324271 | Klarna / Afterpay split issue | Pending | High | Katherine Conn | — | Lily Raynor | returns | - | —Skipped | — | — | — | Aug 12, 2025 | - | |
| 00474619 | Klarna / Afterpay split issue | Closed | Normal | Katherine Conn | — | Lily Raynor | Chat | bopisapp | 4h | ⊘Not fired | — | — | — | Aug 11, 2025 | Aug 15, 2025 |
| 94264194 | Order arrived damaged | Solved | Urgent | Katherine Conn | — | Mr. Skyla Trantow | Chat | samplesdamagedgift-card | 1h | ○Sent, no reply | — | — | — | Jul 28, 2025 | - |
| 33676066 | Influencer code not working | Solved | Normal | Katherine Conn | — | Amely Pacocha | Chat | appreturnswholesale | 4h | ○Sent, no reply | — | — | — | Jul 8, 2025 | - |
| 51246055 | Loyalty points not posting | Solved | Normal | Katherine Conn | — |  Vilma Gusikowski | Chat | bopisreturnssamples | 18h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - |
| 71346375 | Gift card balance question | Solved | Low | Katherine Conn | — | Lily Raynor | Phone | bopiswholesale | 7h | ○Sent, no reply | — | — | — | Jul 2, 2025 | - |
| 78200919 | Order arrived damaged | Pending | Normal | Katherine Conn | — | Faith Hilll | — | - | —Skipped | — | — | — | Jun 19, 2025 | - | |
| 08299674 | Klarna / Afterpay split issue | Solved | Urgent | Katherine Conn | — | Mr. Skyla Trantow | Phone | vipsamplesshade-match | 4d 16h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - |
| 72372723 | Restock alert for backorder | Solved | Normal | Katherine Conn | — | Kip Schroeder IV | Chat | — | 2d 16h | ●Responded | 4/5 | — | — | Jun 9, 2025 | - |
| 63963829 | Where is my order? | Solved | Normal | Katherine Conn | — | Miss Amber Hintz Sr. | samples | 5h | ○Sent, no reply | — | — | — | May 25, 2025 | - |