Daniel Kerluke
cheyanne71@yahoo.com
Showing 1 - 15 of 15
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 05908359Influencer code not working | Daniel Kerluke |  Vilma Gusikowski | May 16, 2026, 2:40 PM |
| 2/5 | The BOPIS pickup involved waiting, paperwork, and a manager. Way too much. | 93673786Cancel order request | Daniel Kerluke |  Garth Dooley | Apr 29, 2026, 12:06 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 11924106Where is my order? | Daniel Kerluke |  Kip Schroeder IV | Apr 24, 2026, 2:01 PM |
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 28014519Birthday gift not received | Daniel Kerluke |  Katrina Johns | Mar 14, 2026, 2:23 AM |
| 5/5 | Loyalty program for non-Insiders too. | 97954893Allergic reaction concern | Daniel Kerluke |  Julie Hodkiewicz | Mar 7, 2026, 4:16 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 42750502Birthday gift not received | Daniel Kerluke |  Eula McKenzie | Feb 27, 2026, 5:28 AM |
| 2/5 | Add a recommend-based-on-what-I-own feature. | 55531109Lost package follow-up | Daniel Kerluke |  Leonard Waters-Howell | Feb 19, 2026, 9:09 PM |
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 30601828Item authenticity concern | Daniel Kerluke |  Chaz Renner | Feb 19, 2026, 8:34 AM |
| 1/5 | Agents kept transferring me, no one took ownership. | 91189394App crashes at checkout | Daniel Kerluke | Eula McKenzie | Dec 5, 2025, 12:38 PM |
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 19648194Refund not received | Daniel Kerluke |  Mr. Cade Senger | Nov 28, 2025, 7:36 PM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 73515091Item authenticity concern | Daniel Kerluke |  Mr. Eliza Gerhold IV | Nov 21, 2025, 7:23 PM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 66591412Return after 30-day window | Daniel Kerluke | Julie Hodkiewicz | Oct 29, 2025, 9:56 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 43701775Klarna / Afterpay split issue | Daniel Kerluke |  Yazmin Jast | Oct 19, 2025, 2:02 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 29834139Missing items in shipment | Daniel Kerluke | Katrina Johns | Jul 8, 2025, 11:54 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 02220283Shipping cost question | Daniel Kerluke | Garth Dooley | Jun 1, 2025, 12:57 AM |