Daniel Kerluke
cheyanne71@yahoo.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 70355024 | Missing items in shipment | Closed | Normal | — | samples | 1d 5h | ○Sent, no reply | — | — | — | May 16, 2026 | May 19, 2026 | |||
| 05908359 | Influencer code not working | Closed | Urgent | — | Chat | shippingwholesalesamples | 4h | ●Responded | 5/5 | — | — | May 14, 2026 | May 20, 2026 | ||
| 93673786 | Cancel order request | Solved | Normal | — | shipping | 19h | ●Responded | 2/5 | — | — | Apr 26, 2026 | - | |||
| 11924106 | Where is my order? | Closed | Normal | — | — | 21h | ●Responded | 5/5 | — | — | Apr 23, 2026 | Apr 27, 2026 | |||
| 16582382 | Birthday gift not received | Solved | Normal | — | Social | refundvip | 5h | ⊘Not fired | — | — | — | Apr 3, 2026 | - | ||
| 48603517 | Foundation match help | Solved | Low | — | Chat | wholesaleloyalty | 2d 11h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | ||
| 28014519 | Birthday gift not received | Solved | Normal | — | vipfragrance | 19h | ●Responded | 5/5 | — | — | Mar 11, 2026 | - | |||
| 84573604 | Shipping cost question | Solved | Normal | — | Chat | shippingreturnswholesale | 2d 17h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | ||
| 97954893 | Allergic reaction concern | Solved | Normal | — | — | 6h | ●Responded | 5/5 | — | — | Mar 6, 2026 | - | |||
| 74174020 | Discount code not working | Solved | Normal | — | wholesale | 9d 2h | ○Sent, no reply | — | — | — | Mar 3, 2026 | - | |||
| 42750502 | Birthday gift not received | Closed | Normal | — | damagedshade-match | 3h | ●Responded | 5/5 | — | — | Feb 25, 2026 | Mar 2, 2026 | |||
| 55531109 | Lost package follow-up | Closed | Low | — | Chat | — | 4h | ●Responded | 2/5 | — | — | Feb 18, 2026 | Feb 24, 2026 | ||
| 30601828 | Item authenticity concern | Solved | Normal | — | Phone | app | 19h | ●Responded | 3/5 | — | — | Feb 16, 2026 | - | ||
| 00971405 | App crashes at checkout | Closed | Normal | — | gift-card | 4h | ○Sent, no reply | — | — | — | Feb 7, 2026 | Feb 9, 2026 | |||
| 55788424 | Wholesale order question | Solved | High | — | — | 2h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | |||
| 24348286 | Gift card balance question | Solved | Normal | — | Chat | — | 4h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | ||
| 95725877 | Store experience feedback | Solved | Normal | — | — | 3h | ○Sent, no reply | — | — | — | Jan 10, 2026 | - | |||
| 59695855 | Missing samples in order | Closed | Normal | — | influencershipping | 6h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 13, 2026 | |||
| 44211594 | Question about product ingredients | Solved | Normal | — | loyalty | 3h | ○Sent, no reply | — | — | — | Dec 28, 2025 | - | |||
| 72666749 | Restock alert for backorder | Solved | Normal | — | app | 4h | ⊘Not fired | — | — | — | Dec 26, 2025 | - | |||
| 68223299 | Influencer code not working | Pending | Normal | — | Chat | viployaltyinfluencer | - | —Skipped | — | — | — | Dec 7, 2025 | - | ||
| 91189394 | App crashes at checkout | Solved | Low | — | — | 7d 9h | ●Responded | 1/5 | — | — | Nov 26, 2025 | - | |||
| 19648194 | Refund not received | Solved | Normal | — | Phone | vipapp | 6h | ●Responded | 10/11 | — | — | Nov 26, 2025 | - | ||
| 73515091 | Item authenticity concern | Closed | Normal | — | shippingsamples | 1h | ●Responded | 5/5 | — | — | Nov 21, 2025 | Nov 26, 2025 | |||
| 89587277 | Wholesale order question | Closed | High | — | returns | 5h | ○Sent, no reply | — | — | — | Nov 6, 2025 | Nov 8, 2025 | |||
| 64441669 | Question about product ingredients | Pending | Low | — | apprefundreturns | - | —Skipped | — | — | — | Oct 31, 2025 | - | |||
| 56151568 | BOPIS pickup not ready | Solved | Normal | — | gift-card | 2h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | |||
| 66591412 | Return after 30-day window | Solved | Normal | — | Chat | — | 7h | ●Responded | 5/5 | — | — | Oct 28, 2025 | - | ||
| 43701775 | Klarna / Afterpay split issue | Solved | Normal | — | appfragrancegift-card | 1d | ●Responded | 5/5 | — | — | Oct 17, 2025 | - | |||
| 98152467 | Cancel order request | Solved | Urgent | — | — | 3h | ⊘Not fired | — | — | — | Oct 12, 2025 | - | |||
| 85296234 | Price match request | Closed | Low | — | loyaltyvip | 1h | ○Sent, no reply | — | — | — | Oct 9, 2025 | Oct 10, 2025 | |||
| 06771266 | Price match request | Solved | Normal | — | shade-matchwholesale | 1d 16h | ○Sent, no reply | — | — | — | Oct 3, 2025 | - | |||
| 36472874 | Lost package follow-up | Solved | High | — | Chat | refundfragrance | 22h | ○Sent, no reply | — | — | — | Sep 22, 2025 | - | ||
| 96214625 | Refund not received | Closed | Normal | — | appbopisloyalty | 1d 14h | ○Sent, no reply | — | — | — | Sep 21, 2025 | Sep 27, 2025 | |||
| 47057858 | Loyalty points not posting | Pending | Low | — | Chat | influencer | - | —Skipped | — | — | — | Sep 8, 2025 | - | ||
| 18572818 | Insider tier issue | Closed | Normal | — | Social | refundfragrance | 3h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 4, 2025 | ||
| 56684360 | Loyalty points not posting | Closed | Normal | — | Phone | loyaltyinfluencersamples | 7h | ○Sent, no reply | — | — | — | Aug 25, 2025 | Aug 28, 2025 | ||
| 88679148 | App login problem | Solved | Normal | — | gift-card | 1h | ○Sent, no reply | — | — | — | Aug 22, 2025 | - | |||
| 39485779 | Address change after shipping | Open | Normal | — | wholesalevip | - | —Skipped | — | — | — | Aug 14, 2025 | - | |||
| 17623067 | Missing items in shipment | Solved | Normal | — | — | 6h | ⊘Not fired | — | — | — | Aug 12, 2025 | - | |||
| 19216064 | Where is my order? | Solved | Normal | — | — | 6d 2h | ⊘Not fired | — | — | — | Aug 4, 2025 | - | |||
| 29834139 | Missing items in shipment | Closed | Normal | — | Chat | damagedbopisfragrance | 1h | ●Responded | 5/5 | — | — | Jul 7, 2025 | Jul 12, 2025 | ||
| 10919864 | BOPIS pickup not ready | Open | Normal | — | wholesalefragrance | - | —Skipped | — | — | — | Jul 4, 2025 | - | |||
| 63043132 | Klarna / Afterpay split issue | Solved | Normal | — | — | 1h | ⊘Not fired | — | — | — | Jun 5, 2025 | - | |||
| 02220283 | Shipping cost question | Closed | Low | — | vipgift-cardbopis | 1h | ●Responded | 4/5 | — | — | May 31, 2025 | Jun 5, 2025 | |||
| 51658065 | Question about product ingredients | Open | High | — | Chat | loyaltybopis | - | —Skipped | — | — | — | May 24, 2025 | - |