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CustomersDaniel Kerluke

Daniel Kerluke

cheyanne71@yahoo.com
Tickets46Responses15
Showing 1 - 46 of 46
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
70355024Missing items in shipmentClosedNormalDaniel Kerluke—Mr. Cade SengerEmail
samples
1d 5h○Sent, no reply———May 16, 2026May 19, 2026
05908359Influencer code not workingClosedUrgentDaniel Kerluke—Vilma GusikowskiChat
shippingwholesalesamples
4h●Responded5/5——May 14, 2026May 20, 2026
93673786Cancel order requestSolvedNormalDaniel Kerluke—Garth DooleyEmail
shipping
19h●Responded2/5——Apr 26, 2026-
11924106Where is my order?ClosedNormalDaniel Kerluke—Kip Schroeder IVEmail—21h●Responded5/5——Apr 23, 2026Apr 27, 2026
16582382Birthday gift not receivedSolvedNormalDaniel Kerluke—Mr. Lonie HudsonSocial
refundvip
5h⊘Not fired———Apr 3, 2026-
48603517Foundation match helpSolvedLowDaniel Kerluke—Ignatius CummerataChat
wholesaleloyalty
2d 11h○Sent, no reply———Apr 3, 2026-
28014519Birthday gift not receivedSolvedNormalDaniel Kerluke—Katrina JohnsEmail
vipfragrance
19h●Responded5/5——Mar 11, 2026-
84573604Shipping cost questionSolvedNormalDaniel Kerluke—Ignatius CummerataChat
shippingreturnswholesale
2d 17h○Sent, no reply———Mar 7, 2026-
97954893Allergic reaction concernSolvedNormalDaniel Kerluke—Julie HodkiewiczEmail—6h●Responded5/5——Mar 6, 2026-
74174020Discount code not workingSolvedNormalDaniel Kerluke—Dr. Mandy McLaughlinEmail
wholesale
9d 2h○Sent, no reply———Mar 3, 2026-
42750502Birthday gift not receivedClosedNormalDaniel Kerluke—Eula McKenzieEmail
damagedshade-match
3h●Responded5/5——Feb 25, 2026Mar 2, 2026
55531109Lost package follow-upClosedLowDaniel Kerluke—Leonard Waters-HowellChat—4h●Responded2/5——Feb 18, 2026Feb 24, 2026
30601828Item authenticity concernSolvedNormalDaniel Kerluke—Chaz RennerPhone
app
19h●Responded3/5——Feb 16, 2026-
00971405App crashes at checkoutClosedNormalDaniel Kerluke—Katrina JohnsEmail
gift-card
4h○Sent, no reply———Feb 7, 2026Feb 9, 2026
55788424Wholesale order questionSolvedHighDaniel Kerluke—Vilma GusikowskiEmail—2h○Sent, no reply———Feb 4, 2026-
24348286Gift card balance questionSolvedNormalDaniel Kerluke—Mr. Lonie HudsonChat—4h○Sent, no reply———Jan 20, 2026-
95725877Store experience feedbackSolvedNormalDaniel Kerluke—Julie HodkiewiczEmail—3h○Sent, no reply———Jan 10, 2026-
59695855Missing samples in orderClosedNormalDaniel Kerluke—Ignatius CummerataEmail
influencershipping
6h○Sent, no reply———Jan 6, 2026Jan 13, 2026
44211594Question about product ingredientsSolvedNormalDaniel Kerluke—Katrina JohnsEmail
loyalty
3h○Sent, no reply———Dec 28, 2025-
72666749Restock alert for backorderSolvedNormalDaniel Kerluke—Leonard Waters-HowellEmail
app
4h⊘Not fired———Dec 26, 2025-
68223299Influencer code not workingPendingNormalDaniel Kerluke—Kip Schroeder IVChat
viployaltyinfluencer
-—Skipped———Dec 7, 2025-
91189394App crashes at checkoutSolvedLowDaniel Kerluke—Eula McKenzieEmail—7d 9h●Responded1/5——Nov 26, 2025-
19648194Refund not receivedSolvedNormalDaniel Kerluke—Mr. Cade SengerPhone
vipapp
6h●Responded10/11——Nov 26, 2025-
73515091Item authenticity concernClosedNormalDaniel Kerluke—Mr. Eliza Gerhold IVEmail
shippingsamples
1h●Responded5/5——Nov 21, 2025Nov 26, 2025
89587277Wholesale order questionClosedHighDaniel Kerluke—Garth DooleyEmail
returns
5h○Sent, no reply———Nov 6, 2025Nov 8, 2025
64441669Question about product ingredientsPendingLowDaniel Kerluke—Yazmin JastEmail
apprefundreturns
-—Skipped———Oct 31, 2025-
56151568BOPIS pickup not readySolvedNormalDaniel Kerluke—Leonard Waters-HowellEmail
gift-card
2h○Sent, no reply———Oct 30, 2025-
66591412Return after 30-day windowSolvedNormalDaniel Kerluke—Julie HodkiewiczChat—7h●Responded5/5——Oct 28, 2025-
43701775Klarna / Afterpay split issueSolvedNormalDaniel Kerluke—Yazmin JastEmail
appfragrancegift-card
1d●Responded5/5——Oct 17, 2025-
98152467Cancel order requestSolvedUrgentDaniel Kerluke—Yazmin JastEmail—3h⊘Not fired———Oct 12, 2025-
85296234Price match requestClosedLowDaniel Kerluke—Leonard Waters-HowellEmail
loyaltyvip
1h○Sent, no reply———Oct 9, 2025Oct 10, 2025
06771266Price match requestSolvedNormalDaniel Kerluke—Ignatius CummerataEmail
shade-matchwholesale
1d 16h○Sent, no reply———Oct 3, 2025-
36472874Lost package follow-upSolvedHighDaniel Kerluke—Garth DooleyChat
refundfragrance
22h○Sent, no reply———Sep 22, 2025-
96214625Refund not receivedClosedNormalDaniel Kerluke—Lily RaynorEmail
appbopisloyalty
1d 14h○Sent, no reply———Sep 21, 2025Sep 27, 2025
47057858Loyalty points not postingPendingLowDaniel Kerluke—Ignatius CummerataChat
influencer
-—Skipped———Sep 8, 2025-
18572818Insider tier issueClosedNormalDaniel Kerluke—Leonard Waters-HowellSocial
refundfragrance
3h⊘Not fired———Sep 3, 2025Sep 4, 2025
56684360Loyalty points not postingClosedNormalDaniel Kerluke—Faith HilllPhone
loyaltyinfluencersamples
7h○Sent, no reply———Aug 25, 2025Aug 28, 2025
88679148App login problemSolvedNormalDaniel Kerluke—Oscar O'HaraEmail
gift-card
1h○Sent, no reply———Aug 22, 2025-
39485779Address change after shippingOpenNormalDaniel Kerluke—Kaela FriesenEmail
wholesalevip
-—Skipped———Aug 14, 2025-
17623067Missing items in shipmentSolvedNormalDaniel Kerluke—Miss Amber Hintz Sr.Email—6h⊘Not fired———Aug 12, 2025-
19216064Where is my order?SolvedNormalDaniel Kerluke—Lily RaynorEmail—6d 2h⊘Not fired———Aug 4, 2025-
29834139Missing items in shipmentClosedNormalDaniel Kerluke—Katrina JohnsChat
damagedbopisfragrance
1h●Responded5/5——Jul 7, 2025Jul 12, 2025
10919864BOPIS pickup not readyOpenNormalDaniel Kerluke—Amely PacochaEmail
wholesalefragrance
-—Skipped———Jul 4, 2025-
63043132Klarna / Afterpay split issueSolvedNormalDaniel Kerluke—Garth DooleyEmail—1h⊘Not fired———Jun 5, 2025-
02220283Shipping cost questionClosedLowDaniel Kerluke—Garth DooleyEmail
vipgift-cardbopis
1h●Responded4/5——May 31, 2025Jun 5, 2025
51658065Question about product ingredientsOpenHighDaniel Kerluke—Kip Schroeder IVChat
loyaltybopis
-—Skipped———May 24, 2025-
Page 1 of 1

Properties

Customer
Name
Daniel Kerluke
Email
cheyanne71@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
dry
Loyalty points
—
Lifetime spend
2,183
Last purchase
Feb 27, 2026
Skin tone
light-medium
Foundation shade
—
Skin concerns
hyperpigmentation, dark-circles
Allergies / restrictions
fragrance-free
Favorite brands
Maison Margiela, Rare Beauty
YTD spend
3,463
App installed
No
App last opened
Apr 28, 2026
Email subscribed
Yes
Marketing segment
active
Last purchase amount
195
Total orders
—
Preferred category
makeup
Tickets
Tickets
46
Last seen
May 16, 2026
Responses
Avg rating
4.47