Sadie Littel
edith.mitchell@yahoo.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 52149134Wrong shade sent | Nov 17, 2025, 8:35 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 77141880App crashes at checkout | Oct 21, 2025, 8:19 PM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 57210161Item authenticity concern | Oct 19, 2025, 10:41 PM | ||
| 1/5 | Improve the BOPIS experience in stores. | 15597952App login problem | Oct 9, 2025, 6:07 PM | ||
| 10/11 | Best in class. The app is genuinely beautiful and useful. | 51808846App login problem | Sep 13, 2025, 9:05 PM | ||
| 2/5 | Not great. The product arrived broken, replacement also broken. | 58914118Influencer code not working | Sep 1, 2025, 10:41 PM | ||
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 43539573Order arrived damaged | Aug 29, 2025, 5:47 PM | ||
| 1/5 | Three weeks, four agents, still no refund. | 72561269Cancel subscription / Auto-replenish | Aug 19, 2025, 11:31 AM | ||
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 21139202Missing samples in order | Aug 19, 2025, 8:01 AM | ||
| 5/5 | First app open and I already feel like a VIP. Lovely. | 49924721Order arrived damaged | Jul 25, 2025, 1:48 AM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 36624402App login problem | Jul 11, 2025, 6:46 PM | ||
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 97995322App login problem | Jun 15, 2025, 12:23 AM |