Clint Konopelski
mitchell_jacobi75@hotmail.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 52905031Foundation match help | Clint Konopelski |  Vilma Gusikowski | May 14, 2026, 1:44 AM |
| 5/5 | Quick, kind, and they actually solved my problem on the first message. | 63078771Discount code not working | Clint Konopelski |  Mr. Skyla Trantow | Apr 23, 2026, 2:35 PM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 12234589Refund not received | Clint Konopelski |  Kaela Friesen | Mar 25, 2026, 5:52 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 74638026Insider tier issue | Clint Konopelski |  Leonard Waters-Howell | Mar 24, 2026, 3:20 PM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 57262940Address change after shipping | Clint Konopelski |  Yazmin Jast | Mar 21, 2026, 12:31 PM |
| 5/5 | I want a true virtual Beauty Advisor consultation built in. | 72004696Missing items in shipment | Clint Konopelski | Kaela Friesen | Mar 16, 2026, 6:04 PM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 32289234Address change after shipping | Clint Konopelski | Leonard Waters-Howell | Jan 29, 2026, 11:16 PM |
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 17433236BOPIS order cancelled at store | Clint Konopelski |  Ignatius Cummerata | Jan 1, 2026, 2:59 PM |
| 3/5 | Fine. The welcome bundle was less premium than I expected. | 64305564Store experience feedback | Clint Konopelski | Leonard Waters-Howell | Dec 31, 2025, 2:24 PM |
| 1/5 | They accused me of returning fraudulent items. Never coming back. | 43090800Store experience feedback | Clint Konopelski |  Steve O'Conner | Nov 27, 2025, 7:49 AM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 95721254Loyalty points not posting | Clint Konopelski |  Dr. Mandy McLaughlin | Nov 15, 2025, 11:40 AM |
| 5/5 | Got my address updated mid-shipment in under a minute. | 18293641Question about product ingredients | Clint Konopelski |  Faith Hilll | Oct 7, 2025, 11:39 AM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 63894296Address change after shipping | Clint Konopelski |  Katrina Johns | Jul 30, 2025, 10:05 AM |
| 3/5 | It was fine. Took longer than it should have but eventually got my refund. | 63473527Store experience feedback | Clint Konopelski |  Mr. Lonie Hudson | Jul 14, 2025, 9:00 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 30898772Item authenticity concern | Clint Konopelski | Ignatius Cummerata | Jun 28, 2025, 1:31 AM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 20235241Refund not received | Clint Konopelski |  Jacklyn Dare | Jun 24, 2025, 10:15 PM |
| 4/5 | Got my refund eventually. Communication could have been a touch clearer. | 48182262Loyalty points not posting | Clint Konopelski |  Chaz Renner | Jun 17, 2025, 2:34 PM |