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CustomersClint Konopelski

Clint Konopelski

mitchell_jacobi75@hotmail.com
Tickets50Responses17
Showing 1 - 50 of 50
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
96545341Cancel subscription / Auto-replenishSolvedLowClint Konopelski—Amely PacochaChat
vip
16h⊘Not fired———May 21, 2026-
52905031Foundation match helpClosedNormalClint Konopelski—Vilma GusikowskiEmail—6h●Responded5/5——May 12, 2026May 16, 2026
52008111Store experience feedbackOpenNormalClint Konopelski—Vilma GusikowskiEmail—-—Skipped———Apr 30, 2026-
90842630Shipping cost questionClosedNormalClint Konopelski—Amely PacochaChat
refundsamplesloyalty
1d 6h○Sent, no reply———Apr 26, 2026May 1, 2026
63078771Discount code not workingSolvedUrgentClint Konopelski—Mr. Skyla TrantowChat
bopissamplesinfluencer
2h●Responded5/5——Apr 22, 2026-
48197615Pro discount enrollmentSolvedNormalClint Konopelski—Dr. Mandy McLaughlinEmail
fragrancevip
5h○Sent, no reply———Apr 16, 2026-
27001262BOPIS order cancelled at storeSolvedNormalClint Konopelski—Jacklyn DareEmail
vipreturns
1h○Sent, no reply———Apr 6, 2026-
65217904Order arrived damagedOpenNormalClint Konopelski—Faith HilllChat
shipping
-—Skipped———Mar 27, 2026-
12234589Refund not receivedSolvedNormalClint Konopelski—Kaela FriesenPhone
shade-matchloyalty
22h●Responded5/5——Mar 22, 2026-
74638026Insider tier issueClosedNormalClint Konopelski—Leonard Waters-HowellEmail
loyalty
2h●Responded4/5——Mar 22, 2026Mar 29, 2026
18145266Birthday gift not receivedSolvedNormalClint Konopelski—Steve O'ConnerEmail
vip
5h○Sent, no reply———Mar 22, 2026-
57262940Address change after shippingSolvedNormalClint Konopelski—Yazmin JastPhone
samples
15h●Responded5/5——Mar 19, 2026-
72004696Missing items in shipmentSolvedNormalClint Konopelski—Kaela FriesenEmail
refundapp
3h●Responded5/5——Mar 16, 2026-
32591880App login problemOpenNormalClint Konopelski—Leonard Waters-HowellEmail
damagedinfluencer
-—Skipped———Mar 12, 2026-
83113827BOPIS order cancelled at storeClosedNormalClint Konopelski—Mr. Eliza Gerhold IVChat—2d 10h○Sent, no reply———Mar 9, 2026Mar 15, 2026
38762000Shipping cost questionSolvedNormalClint Konopelski—Mr. Lonie HudsonChat
shade-matchinfluencer
10h⊘Not fired———Feb 18, 2026-
66470856App login problemClosedUrgentClint Konopelski—Kip Schroeder IVPhone—1d 16h⊘Not fired———Feb 11, 2026Feb 18, 2026
30425627Foundation match helpSolvedNormalClint Konopelski—Garth DooleyPhone
influencer
4h○Sent, no reply———Feb 4, 2026-
54729870Allergic reaction concernSolvedLowClint Konopelski—Mr. Eliza Gerhold IVEmail
loyaltyshade-matchreturns
6h○Sent, no reply———Jan 30, 2026-
65143455Refund not receivedOpenNormalClint Konopelski—Amely PacochaEmail
bopis
-—Skipped———Jan 24, 2026-
32289234Address change after shippingClosedLowClint Konopelski—Leonard Waters-HowellChat—6d 4h●Responded3/5——Jan 22, 2026Feb 3, 2026
35840382Pro discount enrollmentSolvedNormalClint Konopelski—Dr. Mandy McLaughlinEmail
loyaltywholesale
1d○Sent, no reply———Jan 13, 2026-
71526260Refund not receivedPendingNormalClint Konopelski—Julie HodkiewiczChat—-—Skipped———Dec 31, 2025-
17433236BOPIS order cancelled at storeSolvedLowClint Konopelski—Ignatius CummerataChat
gift-cardwholesalevip
6h●Responded10/11——Dec 30, 2025-
64305564Store experience feedbackClosedNormalClint Konopelski—Leonard Waters-HowellEmail
appfragrance
1h●Responded3/5——Dec 30, 2025Jan 1, 2026
11099144Pro discount enrollmentClosedNormalClint Konopelski—Kaela FriesenPhone
gift-cardvipshipping
5h○Sent, no reply———Dec 26, 2025Jan 2, 2026
72797269Klarna / Afterpay split issueSolvedNormalClint Konopelski—Jacklyn DareEmail—6h⊘Not fired———Dec 21, 2025-
02685580BOPIS order cancelled at storeSolvedUrgentClint Konopelski—Julie HodkiewiczChat
fragrance
1d 10h○Sent, no reply———Dec 4, 2025-
43090800Store experience feedbackSolvedHighClint Konopelski—Steve O'ConnerEmail
bopis
2d 13h●Responded1/5——Nov 23, 2025-
95721254Loyalty points not postingSolvedNormalClint Konopelski—Dr. Mandy McLaughlinEmail
wholesale
3h●Responded5/5——Nov 14, 2025-
60113100Lost package follow-upPendingNormalClint Konopelski—Jacklyn DareEmail—-—Skipped———Nov 2, 2025-
90616905Influencer code not workingSolvedHighClint Konopelski—Mr. Eliza Gerhold IVSocial
vip
3h⊘Not fired———Oct 9, 2025-
18293641Question about product ingredientsSolvedNormalClint Konopelski—Faith HilllChat
shippingshade-match
5h●Responded5/5——Oct 5, 2025-
11398673Wholesale order questionClosedNormalClint Konopelski—Kip Schroeder IVEmail
samplesreturnsfragrance
6h○Sent, no reply———Oct 3, 2025Oct 4, 2025
77601187Cancel order requestClosedHighClint Konopelski—Amely PacochaEmail
bopiswholesalereturns
5h○Sent, no reply———Sep 26, 2025Sep 27, 2025
74107569Birthday gift not receivedPendingHighClint Konopelski—Kip Schroeder IVChat
wholesalerefund
-—Skipped———Sep 16, 2025-
28690705Foundation match helpSolvedNormalClint Konopelski—Eula McKenzieEmail
shade-match
6h⊘Not fired———Aug 9, 2025-
63894296Address change after shippingSolvedNormalClint Konopelski—Katrina JohnsChat—10h●Responded5/5——Jul 28, 2025-
16000092Cancel order requestSolvedNormalClint Konopelski—Amely PacochaChat—1d 2h○Sent, no reply———Jul 23, 2025-
70580703Discount code not workingClosedLowClint Konopelski—Kaela FriesenChat—7h○Sent, no reply———Jul 15, 2025Jul 19, 2025
32247295Question about product ingredientsSolvedUrgentClint Konopelski—Eula McKenzieEmail—1h⊘Not fired———Jul 11, 2025-
63473527Store experience feedbackSolvedLowClint Konopelski—Mr. Lonie HudsonEmail
loyaltysamples
20h●Responded3/5——Jul 11, 2025-
48419601Cancel order requestSolvedHighClint Konopelski—Oscar O'HaraEmail
samplesinfluencerbopis
1h○Sent, no reply———Jul 1, 2025-
39438566Missing items in shipmentSolvedUrgentClint Konopelski—Tommy KuvalisEmail
appshade-match
20h○Sent, no reply———Jun 29, 2025-
30898772Item authenticity concernClosedNormalClint Konopelski—Ignatius CummerataChat—4h●Responded5/5——Jun 27, 2025Jun 28, 2025
20235241Refund not receivedSolvedNormalClint Konopelski—Jacklyn DareEmail
loyaltygift-card
5d 5h●Responded3/5——Jun 19, 2025-
05375701Birthday gift not receivedSolvedNormalClint Konopelski—Oscar O'HaraEmail
samplesfragrancevip
6h○Sent, no reply———Jun 19, 2025-
48182262Loyalty points not postingClosedNormalClint Konopelski—Chaz RennerEmail
loyaltyapp
1d 7h●Responded4/5——Jun 15, 2025Jun 17, 2025
03345895Foundation match helpPendingNormalClint Konopelski—Chaz RennerEmail—-—Skipped———Jun 10, 2025-
83635838Pro discount enrollmentSolvedNormalClint Konopelski—Ignatius CummerataSocial
refundfragrance
16h⊘Not fired———May 27, 2025-
Page 1 of 1

Properties

Customer
Name
Clint Konopelski
Email
mitchell_jacobi75@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
—
Lifetime spend
1,244
Last purchase
—
Skin tone
—
Foundation shade
58P
Skin concerns
anti-aging, redness, uneven-texture
Allergies / restrictions
—
Favorite brands
Dior, Maison Margiela, Kiehl's
YTD spend
—
App installed
—
App last opened
—
Email subscribed
No
Marketing segment
—
Last purchase amount
195
Total orders
6
Preferred category
skincare
Tickets
Tickets
50
Last seen
May 21, 2026
Responses
Avg rating
4.47