Clint Konopelski
mitchell_jacobi75@hotmail.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 96545341 | Cancel subscription / Auto-replenish | Solved | Low | — | Chat | vip | 16h | ⊘Not fired | — | — | — | May 21, 2026 | - | ||
| 52905031 | Foundation match help | Closed | Normal | — | — | 6h | ●Responded | 5/5 | — | — | May 12, 2026 | May 16, 2026 | |||
| 52008111 | Store experience feedback | Open | Normal | — | — | - | —Skipped | — | — | — | Apr 30, 2026 | - | |||
| 90842630 | Shipping cost question | Closed | Normal | — | Chat | refundsamplesloyalty | 1d 6h | ○Sent, no reply | — | — | — | Apr 26, 2026 | May 1, 2026 | ||
| 63078771 | Discount code not working | Solved | Urgent | — | Chat | bopissamplesinfluencer | 2h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - | ||
| 48197615 | Pro discount enrollment | Solved | Normal | — | fragrancevip | 5h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |||
| 27001262 | BOPIS order cancelled at store | Solved | Normal | — | vipreturns | 1h | ○Sent, no reply | — | — | — | Apr 6, 2026 | - | |||
| 65217904 | Order arrived damaged | Open | Normal | — | Chat | shipping | - | —Skipped | — | — | — | Mar 27, 2026 | - | ||
| 12234589 | Refund not received | Solved | Normal | — | Phone | shade-matchloyalty | 22h | ●Responded | 5/5 | — | — | Mar 22, 2026 | - | ||
| 74638026 | Insider tier issue | Closed | Normal | — | loyalty | 2h | ●Responded | 4/5 | — | — | Mar 22, 2026 | Mar 29, 2026 | |||
| 18145266 | Birthday gift not received | Solved | Normal | — | vip | 5h | ○Sent, no reply | — | — | — | Mar 22, 2026 | - | |||
| 57262940 | Address change after shipping | Solved | Normal | — | Phone | samples | 15h | ●Responded | 5/5 | — | — | Mar 19, 2026 | - | ||
| 72004696 | Missing items in shipment | Solved | Normal | — | refundapp | 3h | ●Responded | 5/5 | — | — | Mar 16, 2026 | - | |||
| 32591880 | App login problem | Open | Normal | — | damagedinfluencer | - | —Skipped | — | — | — | Mar 12, 2026 | - | |||
| 83113827 | BOPIS order cancelled at store | Closed | Normal | — | Chat | — | 2d 10h | ○Sent, no reply | — | — | — | Mar 9, 2026 | Mar 15, 2026 | ||
| 38762000 | Shipping cost question | Solved | Normal | — | Chat | shade-matchinfluencer | 10h | ⊘Not fired | — | — | — | Feb 18, 2026 | - | ||
| 66470856 | App login problem | Closed | Urgent | — | Phone | — | 1d 16h | ⊘Not fired | — | — | — | Feb 11, 2026 | Feb 18, 2026 | ||
| 30425627 | Foundation match help | Solved | Normal | — | Phone | influencer | 4h | ○Sent, no reply | — | — | — | Feb 4, 2026 | - | ||
| 54729870 | Allergic reaction concern | Solved | Low | — | loyaltyshade-matchreturns | 6h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 65143455 | Refund not received | Open | Normal | — | bopis | - | —Skipped | — | — | — | Jan 24, 2026 | - | |||
| 32289234 | Address change after shipping | Closed | Low | — | Chat | — | 6d 4h | ●Responded | 3/5 | — | — | Jan 22, 2026 | Feb 3, 2026 | ||
| 35840382 | Pro discount enrollment | Solved | Normal | — | loyaltywholesale | 1d | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | |||
| 71526260 | Refund not received | Pending | Normal | — | Chat | — | - | —Skipped | — | — | — | Dec 31, 2025 | - | ||
| 17433236 | BOPIS order cancelled at store | Solved | Low | — | Chat | gift-cardwholesalevip | 6h | ●Responded | 10/11 | — | — | Dec 30, 2025 | - | ||
| 64305564 | Store experience feedback | Closed | Normal | — | appfragrance | 1h | ●Responded | 3/5 | — | — | Dec 30, 2025 | Jan 1, 2026 | |||
| 11099144 | Pro discount enrollment | Closed | Normal | — | Phone | gift-cardvipshipping | 5h | ○Sent, no reply | — | — | — | Dec 26, 2025 | Jan 2, 2026 | ||
| 72797269 | Klarna / Afterpay split issue | Solved | Normal | — | — | 6h | ⊘Not fired | — | — | — | Dec 21, 2025 | - | |||
| 02685580 | BOPIS order cancelled at store | Solved | Urgent | — | Chat | fragrance | 1d 10h | ○Sent, no reply | — | — | — | Dec 4, 2025 | - | ||
| 43090800 | Store experience feedback | Solved | High | — | bopis | 2d 13h | ●Responded | 1/5 | — | — | Nov 23, 2025 | - | |||
| 95721254 | Loyalty points not posting | Solved | Normal | — | wholesale | 3h | ●Responded | 5/5 | — | — | Nov 14, 2025 | - | |||
| 60113100 | Lost package follow-up | Pending | Normal | — | — | - | —Skipped | — | — | — | Nov 2, 2025 | - | |||
| 90616905 | Influencer code not working | Solved | High | — | Social | vip | 3h | ⊘Not fired | — | — | — | Oct 9, 2025 | - | ||
| 18293641 | Question about product ingredients | Solved | Normal | — | Chat | shippingshade-match | 5h | ●Responded | 5/5 | — | — | Oct 5, 2025 | - | ||
| 11398673 | Wholesale order question | Closed | Normal | — | samplesreturnsfragrance | 6h | ○Sent, no reply | — | — | — | Oct 3, 2025 | Oct 4, 2025 | |||
| 77601187 | Cancel order request | Closed | High | — | bopiswholesalereturns | 5h | ○Sent, no reply | — | — | — | Sep 26, 2025 | Sep 27, 2025 | |||
| 74107569 | Birthday gift not received | Pending | High | — | Chat | wholesalerefund | - | —Skipped | — | — | — | Sep 16, 2025 | - | ||
| 28690705 | Foundation match help | Solved | Normal | — | shade-match | 6h | ⊘Not fired | — | — | — | Aug 9, 2025 | - | |||
| 63894296 | Address change after shipping | Solved | Normal | — | Chat | — | 10h | ●Responded | 5/5 | — | — | Jul 28, 2025 | - | ||
| 16000092 | Cancel order request | Solved | Normal | — | Chat | — | 1d 2h | ○Sent, no reply | — | — | — | Jul 23, 2025 | - | ||
| 70580703 | Discount code not working | Closed | Low | — | Chat | — | 7h | ○Sent, no reply | — | — | — | Jul 15, 2025 | Jul 19, 2025 | ||
| 32247295 | Question about product ingredients | Solved | Urgent | — | — | 1h | ⊘Not fired | — | — | — | Jul 11, 2025 | - | |||
| 63473527 | Store experience feedback | Solved | Low | — | loyaltysamples | 20h | ●Responded | 3/5 | — | — | Jul 11, 2025 | - | |||
| 48419601 | Cancel order request | Solved | High | — | samplesinfluencerbopis | 1h | ○Sent, no reply | — | — | — | Jul 1, 2025 | - | |||
| 39438566 | Missing items in shipment | Solved | Urgent | — | appshade-match | 20h | ○Sent, no reply | — | — | — | Jun 29, 2025 | - | |||
| 30898772 | Item authenticity concern | Closed | Normal | — | Chat | — | 4h | ●Responded | 5/5 | — | — | Jun 27, 2025 | Jun 28, 2025 | ||
| 20235241 | Refund not received | Solved | Normal | — | loyaltygift-card | 5d 5h | ●Responded | 3/5 | — | — | Jun 19, 2025 | - | |||
| 05375701 | Birthday gift not received | Solved | Normal | — | samplesfragrancevip | 6h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 48182262 | Loyalty points not posting | Closed | Normal | — | loyaltyapp | 1d 7h | ●Responded | 4/5 | — | — | Jun 15, 2025 | Jun 17, 2025 | |||
| 03345895 | Foundation match help | Pending | Normal | — | — | - | —Skipped | — | — | — | Jun 10, 2025 | - | |||
| 83635838 | Pro discount enrollment | Solved | Normal | — | Social | refundfragrance | 16h | ⊘Not fired | — | — | — | May 27, 2025 | - |