Tricia Kunde IV
nestor96@yahoo.com
Showing 1 - 17 of 17
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Chat agent answered in 10 seconds and solved it in two messages. | 42524856Pro discount enrollment | May 23, 2026, 11:12 AM | ||
| 5/5 | Such a delightful first impression. Already shopping. | 69761537App crashes at checkout | May 22, 2026, 8:17 PM | ||
| 4/5 | Stop discontinuing products my routine depends on. | 11932697Cancel order request | May 10, 2026, 9:22 AM | ||
| 2/5 | App kept asking for the same info on different screens. | 82372763Return after 30-day window | Apr 14, 2026, 8:51 AM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 80015979Return after 30-day window | Mar 7, 2026, 11:38 PM | ||
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 29183211Wrong shade sent | Feb 15, 2026, 3:20 AM | ||
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 90054134Item authenticity concern | Feb 5, 2026, 1:20 AM | ||
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 76362115Store experience feedback | Jan 10, 2026, 3:29 AM | ||
| 9/11 | Love everything about it. The Insider program is genuinely valuable. | 46884517Gift card balance question | Nov 21, 2025, 10:09 PM | ||
| 4/5 | The product swap went through. Wish the email confirmations were faster. | 06341864App login problem | Sep 8, 2025, 2:57 PM | ||
| 4/5 | Great overall, just took a bit longer than I expected on chat. | 44295774Influencer code not working | Aug 28, 2025, 10:14 AM | ||
| 10/11 | Love everything about it. The Insider program is genuinely valuable. | 30289986BOPIS order cancelled at store | Aug 3, 2025, 2:06 PM | ||
| 10/11 | The Elite tier perks are worth every dollar of lifetime spend. | 57620003Allergic reaction concern | Aug 2, 2025, 3:19 PM | ||
| 5/5 | Resolved the discount code issue and added bonus points for the trouble. 10/10. | 19939441Item authenticity concern | Jul 10, 2025, 12:19 PM | ||
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 14038602Klarna / Afterpay split issue | Jul 4, 2025, 6:54 AM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 06541166Pro discount enrollment | Jul 3, 2025, 12:33 PM | ||
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 46990207Foundation match help | May 31, 2025, 5:22 AM |