Tricia Kunde IV
nestor96@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 42524856 | Pro discount enrollment | Solved | Normal | — | shipping | 3h | ●Responded | 5/5 | — | — | May 22, 2026 | - | |||
| 99826764 | Return after 30-day window | Closed | High | — | returnsfragrancerefund | 21h | ○Sent, no reply | — | — | — | May 21, 2026 | May 24, 2026 | |||
| 69761537 | App crashes at checkout | Solved | Normal | — | damagedfragrancebopis | 23h | ●Responded | 5/5 | — | — | May 20, 2026 | - | |||
| 32394510 | Address change after shipping | Solved | Normal | — | Social | shade-match | 2h | ⊘Not fired | — | — | — | May 15, 2026 | - | ||
| 47240773 | Pro discount enrollment | Closed | Normal | — | wholesaleapp | 3h | ○Sent, no reply | — | — | — | May 8, 2026 | May 9, 2026 | |||
| 11932697 | Cancel order request | Closed | Normal | — | — | 1d 5h | ●Responded | 4/5 | — | — | May 7, 2026 | May 12, 2026 | |||
| 54995753 | Gift card balance question | Solved | Normal | — | fragrancebopis | 4h | ○Sent, no reply | — | — | — | Apr 30, 2026 | - | |||
| 59512901 | Shipping cost question | Solved | Normal | — | Chat | fragranceshade-match | 5h | ○Sent, no reply | — | — | — | Apr 29, 2026 | - | ||
| 34908380 | Item authenticity concern | Solved | Normal | — | Chat | returnsbopisinfluencer | 20h | ○Sent, no reply | — | — | — | Apr 23, 2026 | - | ||
| 63562326 | Birthday gift not received | Pending | Normal | — | Chat | influencerbopissamples | - | —Skipped | — | — | — | Apr 18, 2026 | - | ||
| 82372763 | Return after 30-day window | Closed | Normal | — | Chat | appgift-card | 7d 14h | ●Responded | 2/5 | — | — | Apr 6, 2026 | Apr 16, 2026 | ||
| 94306905 | Gift card balance question | Solved | High | — | damaged | 4h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |||
| 34276775 | Discount code not working | Pending | Normal | — | vipinfluencerloyalty | - | —Skipped | — | — | — | Mar 30, 2026 | - | |||
| 67839360 | Wholesale order question | Solved | Normal | — | Chat | appvipgift-card | 2h | ⊘Not fired | — | — | — | Mar 27, 2026 | - | ||
| 40310005 | Item authenticity concern | Pending | Low | — | refundshipping | - | —Skipped | — | — | — | Mar 23, 2026 | - | |||
| 40114490 | Order arrived damaged | Closed | Normal | — | Chat | — | 2h | ○Sent, no reply | — | — | — | Mar 22, 2026 | Mar 27, 2026 | ||
| 16360553 | Lost package follow-up | Solved | Urgent | — | fragrancevip | 2h | ○Sent, no reply | — | — | — | Mar 19, 2026 | - | |||
| 80015979 | Return after 30-day window | Solved | High | — | gift-cardreturns | 1h | ●Responded | 3/5 | — | — | Mar 6, 2026 | - | |||
| 90694661 | Missing items in shipment | Solved | Normal | — | appvip | 2d 22h | ○Sent, no reply | — | — | — | Feb 28, 2026 | - | |||
| 29183211 | Wrong shade sent | Solved | High | — | Phone | samplesinfluencervip | 3h | ●Responded | 5/5 | — | — | Feb 13, 2026 | - | ||
| 20930758 | Influencer code not working | Solved | Normal | — | vip | 21h | ○Sent, no reply | — | — | — | Feb 9, 2026 | - | |||
| 22674297 | App crashes at checkout | Solved | Low | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Feb 5, 2026 | - | ||
| 90054134 | Item authenticity concern | Solved | Normal | — | loyalty | 15h | ●Responded | 4/5 | — | — | Feb 2, 2026 | - | |||
| 65119215 | Missing samples in order | Solved | Normal | — | fragrance | 23h | ○Sent, no reply | — | — | — | Jan 19, 2026 | - | |||
| 54738213 | Insider tier issue | Solved | Normal | — | — | 17h | ⊘Not fired | — | — | — | Jan 16, 2026 | - | |||
| 76362115 | Store experience feedback | Solved | High | — | Chat | samples | 1d 18h | ●Responded | 3/5 | — | — | Jan 6, 2026 | - | ||
| 92986538 | Restock alert for backorder | Solved | Normal | — | Chat | influencervip | 2h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | ||
| 59197772 | Shipping cost question | Pending | Urgent | — | vipbopis | - | —Skipped | — | — | — | Dec 18, 2025 | - | |||
| 96115865 | Return after 30-day window | Solved | Normal | — | — | 1h | ⊘Not fired | — | — | — | Dec 9, 2025 | - | |||
| 67202457 | Return after 30-day window | Solved | High | — | Chat | — | 2d 15h | ⊘Not fired | — | — | — | Dec 7, 2025 | - | ||
| 81238593 | Pro discount enrollment | Solved | Urgent | — | Social | appshade-matchfragrance | 13h | ⊘Not fired | — | — | — | Dec 1, 2025 | - | ||
| 53283049 | BOPIS order cancelled at store | Pending | Low | — | Phone | refund | - | —Skipped | — | — | — | Nov 29, 2025 | - | ||
| 46884517 | Gift card balance question | Closed | Normal | — | Chat | gift-cardinfluencerbopis | 21h | ●Responded | 9/11 | — | — | Nov 20, 2025 | Nov 25, 2025 | ||
| 44393705 | Shipping cost question | Pending | Normal | — | bopis | - | —Skipped | — | — | — | Nov 17, 2025 | - | |||
| 49937546 | Gift card balance question | Pending | Normal | — | Phone | fragranceloyalty | - | —Skipped | — | — | — | Oct 25, 2025 | - | ||
| 34502099 | Pro discount enrollment | Solved | Low | — | Chat | returnsrefund | 1h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | ||
| 99685106 | Restock alert for backorder | Solved | Normal | — | returnsapp | 5h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - | |||
| 71218051 | BOPIS order cancelled at store | Closed | Normal | — | Chat | influencershade-matchapp | 1h | ○Sent, no reply | — | — | — | Oct 13, 2025 | Oct 15, 2025 | ||
| 19241336 | Where is my order? | Solved | High | — | Social | appsamplesgift-card | 12h | ⊘Not fired | — | — | — | Oct 6, 2025 | - | ||
| 16905479 | Loyalty points not posting | Solved | Normal | — | app | 6h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | |||
| 06341864 | App login problem | Closed | Normal | — | refunddamagedreturns | 6h | ●Responded | 4/5 | — | — | Sep 6, 2025 | Sep 12, 2025 | |||
| 53621498 | Where is my order? | Solved | Normal | — | shippingdamaged | 2h | ⊘Not fired | — | — | — | Sep 3, 2025 | - | |||
| 75631787 | Missing items in shipment | Closed | Low | — | — | 20h | ○Sent, no reply | — | — | — | Sep 2, 2025 | Sep 8, 2025 | |||
| 44295774 | Influencer code not working | Solved | High | — | Chat | appsamples | 13h | ●Responded | 4/5 | — | — | Aug 26, 2025 | - | ||
| 79849975 | BOPIS order cancelled at store | Closed | Normal | — | Chat | fragranceinfluencer | 15h | ○Sent, no reply | — | — | — | Aug 23, 2025 | Aug 27, 2025 | ||
| 94041567 | Missing items in shipment | Open | Low | — | Chat | damagedappwholesale | - | —Skipped | — | — | — | Aug 22, 2025 | - | ||
| 40073366 | App crashes at checkout | Solved | High | — | Chat | fragrance | 6h | ○Sent, no reply | — | — | — | Aug 11, 2025 | - | ||
| 30289986 | BOPIS order cancelled at store | Solved | High | — | — | 9h | ●Responded | 10/11 | — | — | Aug 2, 2025 | - | |||
| 57620003 | Allergic reaction concern | Closed | Urgent | — | Chat | — | 2h | ●Responded | 10/11 | — | — | Jul 31, 2025 | Aug 4, 2025 | ||
| 52274695 | Address change after shipping | Solved | High | — | vipfragranceloyalty | 1d | ○Sent, no reply | — | — | — | Jul 22, 2025 | - |