Ben Heidenreich
retta.vonrueden25@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 22038200BOPIS order cancelled at store | Ben Heidenreich |  Faith Hilll | May 23, 2026, 1:52 AM |
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 76750626Birthday gift not received | Ben Heidenreich |  Chaz Renner | May 19, 2026, 8:10 PM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 72724874Klarna / Afterpay split issue | Ben Heidenreich |  Tommy Kuvalis | May 12, 2026, 3:50 PM |
| 9/11 | I tell everyone — Bloom is doing beauty retail right. | 91785915App crashes at checkout | Ben Heidenreich |  Miss Amber Hintz Sr. | May 1, 2026, 2:57 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 80900193App login problem | Ben Heidenreich |  Yazmin Jast | Mar 4, 2026, 7:40 AM |
| 3/5 | It worked out. Wish I hadn't had to explain my return policy back to them. | 67232918App crashes at checkout | Ben Heidenreich |  Kaela Friesen | Feb 17, 2026, 11:31 PM |
| 5/5 | Easiest return I've ever done. Just printed the label and dropped it off. | 18405184BOPIS order cancelled at store | Ben Heidenreich |  Mr. Lonie Hudson | Nov 10, 2025, 4:41 AM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 19231117BOPIS pickup not ready | Ben Heidenreich |  Dr. Mandy McLaughlin | Oct 31, 2025, 4:04 AM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 62068191Discount code not working | Ben Heidenreich |  Steve O'Conner | Sep 25, 2025, 6:41 PM |
| 5/5 | Signing up was effortless and they sent samples that match my profile. | 78588673Cancel subscription / Auto-replenish | Ben Heidenreich |  Darryl Jacobi | Aug 27, 2025, 3:15 AM |
| 4/5 | Got my issue handled. Slightly long wait but the agent more than made up for it. | 56332149Price match request | Ben Heidenreich |  Leonard Waters-Howell | Aug 2, 2025, 4:48 PM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 26908227Foundation match help | Ben Heidenreich |  Jacklyn Dare | Jul 12, 2025, 6:03 PM |
| 1/5 | Three weeks, four agents, still no refund. | 32052750Discount code not working | Ben Heidenreich |  Mr. Eliza Gerhold IV | Jun 23, 2025, 6:47 PM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 33423959App crashes at checkout | Ben Heidenreich | Darryl Jacobi | Jun 22, 2025, 1:38 PM |