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CustomersJoe Denesik

Joe Denesik

gregoria_sawayn@gmail.com
Tickets43Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
2/5Loyalty points still missing after two separate chats about it.53641331Allergic reaction concernJoe DenesikJulie HodkiewiczApr 7, 2026, 11:12 AM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.79412360Missing samples in orderJoe DenesikMr. Skyla TrantowMar 20, 2026, 1:53 PM
2/5Eventually got there but I had to push hard. Way too much effort.28550267BOPIS order cancelled at storeJoe DenesikVilma GusikowskiFeb 20, 2026, 11:57 AM
5/5Reset my password and reordered without losing my cart. Beautifully done.12797464Birthday gift not receivedJoe DenesikFaith HilllFeb 19, 2026, 11:11 AM
1/5Order was a gift, arrived two weeks late and damaged, and no one cared.42199679Order arrived damagedJoe DenesikJacklyn DareFeb 18, 2026, 4:08 AM
4/5Got my refund eventually. Communication could have been a touch clearer.74097352Question about product ingredientsJoe DenesikMr. Lonie HudsonFeb 5, 2026, 4:08 AM
5/5Loved the quiz, loved the recommendations, loved the gift.71271450Birthday gift not receivedJoe DenesikYazmin JastJan 12, 2026, 1:20 AM
5/5Quick, kind, and they actually solved my problem on the first message.59823455Pro discount enrollmentJoe DenesikTommy KuvalisOct 27, 2025, 7:48 PM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.59675911Cancel order requestJoe DenesikTommy KuvalisAug 26, 2025, 7:46 AM
9/11Tell everyone I know to shop here. Best beauty retailer, hands down.65707114Cancel order requestJoe DenesikIgnatius CummerataAug 21, 2025, 12:36 AM
5/5Replaced my damaged perfume bottle within 24 hours. So impressed.43289930Discount code not workingJoe DenesikKatrina JohnsAug 2, 2025, 7:24 PM
5/5Lightning fast response, fixed my Insider points balance in one message.08857981Discount code not workingJoe DenesikMr. Skyla TrantowJul 5, 2025, 10:41 AM
9/11Love everything about it. The Insider program is genuinely valuable.14474958Cancel subscription / Auto-replenishJoe DenesikLily RaynorJun 22, 2025, 12:40 PM
4/5Good. The personalization was decent but missed my undertone.56508590Wholesale order questionJoe DenesikOscar O'HaraJun 6, 2025, 6:27 PM
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Properties

Customer
Name
Joe Denesik
Email
gregoria_sawayn@gmail.com
Loyalty tier
Insider
Company
—
Skin type
combination
Loyalty points
5,582
Lifetime spend
3,164
Last purchase
—
Skin tone
deep
Foundation shade
25N
Skin concerns
—
Allergies / restrictions
—
Favorite brands
Charlotte Tilbury
YTD spend
3,199
App installed
—
App last opened
Apr 18, 2026
Email subscribed
Yes
Marketing segment
advocate
Last purchase amount
—
Total orders
1
Preferred category
skincare
Tickets
Tickets
43
Last seen
May 15, 2026
Responses
Avg rating
4.71