Zita Lindgren
dianne81@yahoo.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 84125040Missing samples in order | Zita Lindgren |  Ignatius Cummerata | May 18, 2026, 10:33 PM |
| 1/5 | Tried to cancel an order 5 minutes after placing it. They shipped it anyway and now I'm stuck. | 77594498Lost package follow-up | Zita Lindgren |  Oscar O'Hara | Apr 9, 2026, 2:34 AM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 66683814Cancel order request | Zita Lindgren |  Leonard Waters-Howell | Mar 21, 2026, 11:49 AM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 09235239Order arrived damaged | Zita Lindgren | Leonard Waters-Howell | Mar 20, 2026, 8:33 AM |
| 4/11 | Won't recommend until the basics are fixed. | 98339652Return after 30-day window | Zita Lindgren |  Kip Schroeder IV | Dec 21, 2025, 11:13 PM |
| 3/5 | Three chats, two different answers, finally got resolved. | 92297532Store experience feedback | Zita Lindgren |  Jacklyn Dare | Nov 10, 2025, 3:53 PM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 80604449Wrong shade sent | Zita Lindgren |  Amely Pacocha | Oct 23, 2025, 9:13 AM |
| 2/5 | Loyalty points still missing after two separate chats about it. | 82008921Klarna / Afterpay split issue | Zita Lindgren |  Mr. Eliza Gerhold IV | Jul 24, 2025, 1:39 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 63298220Missing items in shipment | Zita Lindgren |  Steve O'Conner | Jul 16, 2025, 1:03 AM |