Duncan Funk
bonita25@hotmail.com
Showing 1 - 10 of 10
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 99947563Lost package follow-up | Duncan Funk |  Jacklyn Dare | May 15, 2026, 1:13 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 97348175Discount code not working | Duncan Funk |  Oscar O'Hara | Mar 22, 2026, 7:37 AM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 61456600Gift card balance question | Duncan Funk | Oscar O'Hara | Mar 16, 2026, 7:38 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 34084348Refund not received | Duncan Funk |  Dr. Mandy McLaughlin | Dec 5, 2025, 9:56 PM |
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 47856689Cancel subscription / Auto-replenish | Duncan Funk |  Vilma Gusikowski | Nov 9, 2025, 12:28 PM |
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 81118494Question about product ingredients | Duncan Funk |  Kaela Friesen | Nov 5, 2025, 9:39 PM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 50960387BOPIS pickup not ready | Duncan Funk |  Lily Raynor | Oct 29, 2025, 2:27 PM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 41228821Lost package follow-up | Duncan Funk |  Yazmin Jast | Oct 17, 2025, 10:56 AM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 96742106Cancel subscription / Auto-replenish | Duncan Funk |  Julie Hodkiewicz | Aug 12, 2025, 12:26 PM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 42691877Klarna / Afterpay split issue | Duncan Funk |  Ignatius Cummerata | May 29, 2025, 7:17 AM |