Mr. Tommie Haley II
dewey70@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Resolved but only after I escalated. Should not have taken that long. | 39264833Gift card balance question | Mr. Tommie Haley II |  Kaela Friesen | May 24, 2026, 1:51 PM |
| 5/5 | The personalization quiz is genuinely helpful, not just a marketing gimmick. | 85270012App crashes at checkout | Mr. Tommie Haley II |  Eula McKenzie | May 7, 2026, 8:33 PM |
| 5/5 | Integrate the wishlist with stock alerts. | 96763192Where is my order? | Mr. Tommie Haley II |  Jacklyn Dare | Mar 22, 2026, 6:53 AM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 09069115Cancel subscription / Auto-replenish | Mr. Tommie Haley II |  Garth Dooley | Mar 18, 2026, 10:51 PM |
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 18151786Item authenticity concern | Mr. Tommie Haley II |  Mr. Cade Senger | Mar 17, 2026, 12:25 AM |
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 20042164Order arrived damaged | Mr. Tommie Haley II |  Lily Raynor | Feb 12, 2026, 8:50 AM |
| 5/5 | Got my Klarna split sorted out in two messages. So easy. | 55466433Refund not received | Mr. Tommie Haley II | Lily Raynor | Oct 8, 2025, 10:15 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 26532504Return after 30-day window | Mr. Tommie Haley II | Lily Raynor | Sep 19, 2025, 5:42 PM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 63384402Birthday gift not received | Mr. Tommie Haley II |  Vilma Gusikowski | Aug 12, 2025, 11:50 AM |
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 27574271Klarna / Afterpay split issue | Mr. Tommie Haley II |  Yazmin Jast | Aug 4, 2025, 7:15 AM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 52178436Shipping cost question | Mr. Tommie Haley II |  Faith Hilll | Jun 5, 2025, 7:01 PM |