Mr. Tommie Haley II
dewey70@yahoo.com
Showing 1 - 42 of 42
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 39264833 | Gift card balance question | Closed | Normal | Mr. Tommie Haley II | — |  Kaela Friesen | Chat | refund | 6h | ●Responded | 3/5 | — | — | May 22, 2026 | May 26, 2026 |
| 85270012 | App crashes at checkout | Solved | Normal | Mr. Tommie Haley II | — |  Eula McKenzie | shippingwholesale | 3h | ●Responded | 5/5 | — | — | May 6, 2026 | - | |
| 04175172 | Pro discount enrollment | Solved | Normal | Mr. Tommie Haley II | — |  Julie Hodkiewicz | — | 10h | ⊘Not fired | — | — | — | Apr 25, 2026 | - | |
| 73585237 | Price match request | Solved | Low | Mr. Tommie Haley II | — |  Oscar O'Hara | Chat | damagedshade-match | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - |
| 96763192 | Where is my order? | Solved | Normal | Mr. Tommie Haley II | — |  Jacklyn Dare | refund | 2h | ●Responded | 5/5 | — | — | Mar 21, 2026 | - | |
| 08929297 | Store experience feedback | Open | Normal | Mr. Tommie Haley II | — |  Mr. Lonie Hudson | vipapp | - | —Skipped | — | — | — | Mar 19, 2026 | - | |
| 09069115 | Cancel subscription / Auto-replenish | Solved | Low | Mr. Tommie Haley II | — |  Garth Dooley | appfragrance | 2d 6h | ●Responded | 3/5 | — | — | Mar 16, 2026 | - | |
| 18151786 | Item authenticity concern | Solved | Normal | Mr. Tommie Haley II | — |  Mr. Cade Senger | appvipdamaged | 2d 7h | ●Responded | 3/5 | — | — | Mar 14, 2026 | - | |
| 99010997 | Missing samples in order | Solved | High | Mr. Tommie Haley II | — | Oscar O'Hara | damagedbopisvip | 18h | ⊘Not fired | — | — | — | Mar 6, 2026 | - | |
| 20042164 | Order arrived damaged | Closed | Urgent | Mr. Tommie Haley II | — |  Lily Raynor | damagedloyaltyvip | 5h | ●Responded | 4/5 | — | — | Feb 11, 2026 | Feb 14, 2026 | |
| 35762509 | BOPIS order cancelled at store | Open | Normal | Mr. Tommie Haley II | — |  Amely Pacocha | Chat | returnsdamaged | - | —Skipped | — | — | — | Feb 6, 2026 | - |
| 18204069 | Missing items in shipment | Closed | Normal | Mr. Tommie Haley II | — |  Yazmin Jast | damagedshade-matchfragrance | 4h | ○Sent, no reply | — | — | — | Jan 22, 2026 | Jan 23, 2026 | |
| 96938591 | Birthday gift not received | Open | Normal | Mr. Tommie Haley II | — |  Kip Schroeder IV | damagedsamplesbopis | - | —Skipped | — | — | — | Jan 19, 2026 | - | |
| 77182317 | Return after 30-day window | Solved | High | Mr. Tommie Haley II | — | Lily Raynor | fragranceappgift-card | 6h | ○Sent, no reply | — | — | — | Jan 18, 2026 | - | |
| 33500355 | Allergic reaction concern | Closed | Normal | Mr. Tommie Haley II | — |  Darryl Jacobi | wholesale | 4h | ○Sent, no reply | — | — | — | Jan 13, 2026 | Jan 16, 2026 | |
| 19322431 | Address change after shipping | Solved | High | Mr. Tommie Haley II | — |  Tommy Kuvalis | loyaltysamplesinfluencer | 4h | ○Sent, no reply | — | — | — | Jan 7, 2026 | - | |
| 81215784 | Allergic reaction concern | Closed | Normal | Mr. Tommie Haley II | — | Mr. Cade Senger | wholesalesamples | 7h | ○Sent, no reply | — | — | — | Dec 16, 2025 | Dec 17, 2025 | |
| 31749794 | Discount code not working | Closed | Normal | Mr. Tommie Haley II | — |  Mr. Eliza Gerhold IV | refundinfluencerwholesale | 19h | ○Sent, no reply | — | — | — | Dec 8, 2025 | Dec 14, 2025 | |
| 13484928 | Discount code not working | Closed | Normal | Mr. Tommie Haley II | — | Oscar O'Hara | — | 14h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 10, 2025 | |
| 39768855 | Order arrived damaged | Solved | Normal | Mr. Tommie Haley II | — | Eula McKenzie | Social | samples | 3h | ⊘Not fired | — | — | — | Nov 27, 2025 | - |
| 98048676 | Cancel subscription / Auto-replenish | Solved | Normal | Mr. Tommie Haley II | — | Oscar O'Hara | Chat | loyalty | 1h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 15773879 | Cancel order request | Solved | Normal | Mr. Tommie Haley II | — | Julie Hodkiewicz | bopis | 2d 20h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | |
| 19235088 | Wrong shade sent | Open | Normal | Mr. Tommie Haley II | — | Kip Schroeder IV | bopiswholesale | - | —Skipped | — | — | — | Nov 5, 2025 | - | |
| 39415173 | Birthday gift not received | Closed | Normal | Mr. Tommie Haley II | — | Amely Pacocha | Chat | bopisreturns | 1d 2h | ○Sent, no reply | — | — | — | Nov 1, 2025 | Nov 3, 2025 |
| 39359115 | Where is my order? | Solved | Normal | Mr. Tommie Haley II | — | Tommy Kuvalis | shade-matchshippingbopis | 2h | ⊘Not fired | — | — | — | Oct 30, 2025 | - | |
| 24914890 | Lost package follow-up | Open | High | Mr. Tommie Haley II | — | Tommy Kuvalis | — | - | —Skipped | — | — | — | Oct 29, 2025 | - | |
| 48049158 | Where is my order? | Solved | High | Mr. Tommie Haley II | — | Kip Schroeder IV | Social | wholesalereturns | 6h | ⊘Not fired | — | — | — | Oct 27, 2025 | - |
| 28039907 | Gift card balance question | Solved | Normal | Mr. Tommie Haley II | — | Amely Pacocha | — | 4h | ○Sent, no reply | — | — | — | Oct 12, 2025 | - | |
| 55466433 | Refund not received | Solved | Normal | Mr. Tommie Haley II | — | Lily Raynor | Chat | returnsshade-matchwholesale | 4h | ●Responded | 5/5 | — | — | Oct 8, 2025 | - |
| 90921475 | Klarna / Afterpay split issue | Open | Low | Mr. Tommie Haley II | — | Kip Schroeder IV | shipping | - | —Skipped | — | — | — | Sep 26, 2025 | - | |
| 26532504 | Return after 30-day window | Solved | Normal | Mr. Tommie Haley II | — | Lily Raynor | shippingrefund | 1h | ●Responded | 5/5 | — | — | Sep 18, 2025 | - | |
| 07099116 | App crashes at checkout | Closed | High | Mr. Tommie Haley II | — | Kaela Friesen | shade-match | 11h | ○Sent, no reply | — | — | — | Sep 17, 2025 | Sep 20, 2025 | |
| 74087781 | Store experience feedback | Solved | High | Mr. Tommie Haley II | — |  Mr. Skyla Trantow | Chat | loyaltyshade-match | 3h | ○Sent, no reply | — | — | — | Sep 12, 2025 | - |
| 34147645 | Shipping cost question | Closed | High | Mr. Tommie Haley II | — |  Dr. Mandy McLaughlin | Social | refundloyaltyreturns | 18h | ⊘Not fired | — | — | — | Aug 31, 2025 | Sep 3, 2025 |
| 19937086 | Gift card balance question | Open | Normal | Mr. Tommie Haley II | — |  Katrina Johns | Chat | — | - | —Skipped | — | — | — | Aug 15, 2025 | - |
| 63384402 | Birthday gift not received | Closed | Normal | Mr. Tommie Haley II | — |  Vilma Gusikowski | bopisvip | 3h | ●Responded | 5/5 | — | — | Aug 10, 2025 | Aug 15, 2025 | |
| 21812899 | Missing samples in order | Solved | Low | Mr. Tommie Haley II | — | Mr. Cade Senger | Social | app | 8h | ⊘Not fired | — | — | — | Aug 9, 2025 | - |
| 27574271 | Klarna / Afterpay split issue | Solved | Normal | Mr. Tommie Haley II | — | Yazmin Jast | wholesaleloyaltyfragrance | 4h | ●Responded | 5/5 | — | — | Aug 2, 2025 | - | |
| 13415711 | Allergic reaction concern | Closed | Low | Mr. Tommie Haley II | — |  Ignatius Cummerata | Chat | wholesalegift-card | 18h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 17, 2025 |
| 74489912 | Allergic reaction concern | Solved | Urgent | Mr. Tommie Haley II | — |  Miss Amber Hintz Sr. | wholesale | 18h | ○Sent, no reply | — | — | — | Jul 4, 2025 | - | |
| 52178436 | Shipping cost question | Closed | Low | Mr. Tommie Haley II | — |  Faith Hilll | wholesalevipfragrance | 4h | ●Responded | 10/11 | — | — | Jun 5, 2025 | Jun 8, 2025 | |
| 09519782 | Gift card balance question | Closed | Low | Mr. Tommie Haley II | — | Miss Amber Hintz Sr. | damaged | 23h | ⊘Not fired | — | — | — | May 25, 2025 | May 27, 2025 |