Jolie Rau
georgia74@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 68016371Refund not received | Jolie Rau |  Katrina Johns | May 9, 2026, 9:12 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 81501786Pro discount enrollment | Jolie Rau |  Mr. Eliza Gerhold IV | May 9, 2026, 6:17 AM |
| 5/5 | Loved the quiz, loved the recommendations, loved the gift. | 36027785Foundation match help | Jolie Rau |  Oscar O'Hara | May 2, 2026, 2:09 AM |
| 5/5 | BOPIS pickup at the store was so smooth, in and out in under a minute. | 33895033BOPIS order cancelled at store | Jolie Rau |  Yazmin Jast | Mar 16, 2026, 4:57 AM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 64896768Klarna / Afterpay split issue | Jolie Rau |  Jacklyn Dare | Feb 13, 2026, 10:39 PM |
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 43141277Klarna / Afterpay split issue | Jolie Rau |  Amely Pacocha | Jan 15, 2026, 3:10 AM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 90445225BOPIS order cancelled at store | Jolie Rau |  Tommy Kuvalis | Oct 25, 2025, 5:54 AM |
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 65612233BOPIS order cancelled at store | Jolie Rau | Jacklyn Dare | Oct 18, 2025, 4:58 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 70404040Where is my order? | Jolie Rau | Tommy Kuvalis | Sep 13, 2025, 4:32 PM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 67622675Wrong shade sent | Jolie Rau | Amely Pacocha | Sep 4, 2025, 6:21 PM |
| 5/5 | Lightning fast response, fixed my Insider points balance in one message. | 89647838BOPIS order cancelled at store | Jolie Rau | Tommy Kuvalis | Aug 31, 2025, 8:56 AM |
| 3/5 | Resolved after a long wait. Process needs streamlining. | 15829620App login problem | Jolie Rau |  Mr. Lonie Hudson | Jul 14, 2025, 3:23 AM |
| 5/5 | First time ordering and I'll definitely be back. Smooth from start to finish. | 86809861Order arrived damaged | Jolie Rau | Katrina Johns | Jun 11, 2025, 5:42 PM |