Jolie Rau
georgia74@gmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 52051413 | Insider tier issue | Open | Normal | Jolie Rau | — |  Ignatius Cummerata | loyaltyvip | - | —Skipped | — | — | — | May 11, 2026 | - | |
| 68016371 | Refund not received | Solved | Normal | Jolie Rau | — |  Katrina Johns | — | 2h | ●Responded | 5/5 | — | — | May 7, 2026 | - | |
| 81501786 | Pro discount enrollment | Solved | Low | Jolie Rau | — |  Mr. Eliza Gerhold IV | Chat | influencervipapp | 21h | ●Responded | 5/5 | — | — | May 7, 2026 | - |
| 67498597 | Shipping cost question | Solved | Low | Jolie Rau | — |  Kaela Friesen | — | 5d 12h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |
| 36027785 | Foundation match help | Closed | Normal | Jolie Rau | — |  Oscar O'Hara | Chat | damagedloyaltyapp | 12h | ●Responded | 5/5 | — | — | Apr 30, 2026 | May 4, 2026 |
| 07403766 | Pro discount enrollment | Open | Urgent | Jolie Rau | — |  Garth Dooley | Chat | shippingbopisfragrance | - | —Skipped | — | — | — | Apr 24, 2026 | - |
| 62469139 | Lost package follow-up | Open | Normal | Jolie Rau | — | Katrina Johns | — | - | —Skipped | — | — | — | Apr 22, 2026 | - | |
| 28786849 | Missing items in shipment | Closed | Normal | Jolie Rau | — |  Amely Pacocha | Chat | shippingvipinfluencer | 4h | ⊘Not fired | — | — | — | Apr 16, 2026 | Apr 17, 2026 |
| 93701502 | Address change after shipping | Pending | Normal | Jolie Rau | — |  Steve O'Conner | Phone | gift-cardvipinfluencer | - | —Skipped | — | — | — | Mar 19, 2026 | - |
| 69858547 | Discount code not working | Closed | Normal | Jolie Rau | — |  Darryl Jacobi | shipping | 22h | ○Sent, no reply | — | — | — | Mar 19, 2026 | Mar 23, 2026 | |
| 33895033 | BOPIS order cancelled at store | Solved | Normal | Jolie Rau | — |  Yazmin Jast | Chat | influencer | 4h | ●Responded | 5/5 | — | — | Mar 14, 2026 | - |
| 01118935 | Refund not received | Pending | Low | Jolie Rau | — |  Leonard Waters-Howell | — | - | —Skipped | — | — | — | Mar 12, 2026 | - | |
| 80327555 | Price match request | Open | Low | Jolie Rau | — |  Faith Hilll | — | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 21229570 | Missing samples in order | Pending | Normal | Jolie Rau | — |  Mr. Skyla Trantow | — | - | —Skipped | — | — | — | Mar 4, 2026 | - | |
| 13668543 | Pro discount enrollment | Closed | Low | Jolie Rau | — |  Miss Amber Hintz Sr. | wholesale | 2h | ○Sent, no reply | — | — | — | Feb 24, 2026 | Mar 3, 2026 | |
| 43624071 | Lost package follow-up | Solved | Normal | Jolie Rau | — | Mr. Skyla Trantow | Social | apprefund | 2d 7h | ⊘Not fired | — | — | — | Feb 18, 2026 | - |
| 69144639 | BOPIS order cancelled at store | Solved | Normal | Jolie Rau | — | Mr. Skyla Trantow | — | 5h | ○Sent, no reply | — | — | — | Feb 14, 2026 | - | |
| 64896768 | Klarna / Afterpay split issue | Solved | Normal | Jolie Rau | — |  Jacklyn Dare | Chat | app | 2h | ●Responded | 3/5 | — | — | Feb 12, 2026 | - |
| 15529890 | Missing items in shipment | Solved | High | Jolie Rau | — |  Lily Raynor | Chat | samplesdamagedbopis | 8d 5h | ○Sent, no reply | — | — | — | Feb 12, 2026 | - |
| 12891104 | Address change after shipping | Solved | Normal | Jolie Rau | — |  Kip Schroeder IV | Chat | shippingappvip | 5h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - |
| 53523065 | App login problem | Solved | Normal | Jolie Rau | — | Faith Hilll | Chat | shade-matchwholesale | 2d 19h | ○Sent, no reply | — | — | — | Jan 17, 2026 | - |
| 43141277 | Klarna / Afterpay split issue | Closed | Normal | Jolie Rau | — | Amely Pacocha | Chat | wholesaleinfluencervip | 2h | ●Responded | 10/11 | — | — | Jan 13, 2026 | Jan 18, 2026 |
| 42800526 | Missing items in shipment | Pending | Normal | Jolie Rau | — |  Mr. Lonie Hudson | Chat | — | - | —Skipped | — | — | — | Jan 10, 2026 | - |
| 15616486 | App login problem | Pending | Normal | Jolie Rau | — |  Dr. Mandy McLaughlin | Chat | — | - | —Skipped | — | — | — | Dec 25, 2025 | - |
| 09317074 | Where is my order? | Solved | Low | Jolie Rau | — | Faith Hilll | refund | 5h | ○Sent, no reply | — | — | — | Dec 18, 2025 | - | |
| 59319486 | Allergic reaction concern | Solved | High | Jolie Rau | — | Ignatius Cummerata | influencer | 4h | ○Sent, no reply | — | — | — | Nov 1, 2025 | - | |
| 90445225 | BOPIS order cancelled at store | Solved | Normal | Jolie Rau | — |  Tommy Kuvalis | bopisloyalty | 1h | ●Responded | 4/5 | — | — | Oct 23, 2025 | - | |
| 65612233 | BOPIS order cancelled at store | Solved | Normal | Jolie Rau | — | Jacklyn Dare | Phone | — | 1d 8h | ●Responded | 3/5 | — | — | Oct 16, 2025 | - |
| 43331302 | BOPIS order cancelled at store | Open | Low | Jolie Rau | — | Faith Hilll | gift-card | - | —Skipped | — | — | — | Oct 15, 2025 | - | |
| 78780077 | Allergic reaction concern | Solved | Normal | Jolie Rau | — | Mr. Lonie Hudson | Chat | loyaltyshade-match | 1h | ○Sent, no reply | — | — | — | Oct 14, 2025 | - |
| 65619720 | Cancel subscription / Auto-replenish | Solved | Normal | Jolie Rau | — | Tommy Kuvalis | returnsvip | 6d 9h | ○Sent, no reply | — | — | — | Oct 11, 2025 | - | |
| 72557420 | Klarna / Afterpay split issue | Solved | Normal | Jolie Rau | — | Leonard Waters-Howell | Chat | fragrancebopis | 18h | ○Sent, no reply | — | — | — | Sep 30, 2025 | - |
| 62036203 | Cancel subscription / Auto-replenish | Solved | Normal | Jolie Rau | — | Miss Amber Hintz Sr. | — | 5h | ○Sent, no reply | — | — | — | Sep 19, 2025 | - | |
| 38932311 | Insider tier issue | Solved | Normal | Jolie Rau | — | Kip Schroeder IV | Chat | returnsvipapp | 1d 4h | ⊘Not fired | — | — | — | Sep 15, 2025 | - |
| 70404040 | Where is my order? | Closed | Normal | Jolie Rau | — | Tommy Kuvalis | Chat | returnswholesaleinfluencer | 5h | ●Responded | 5/5 | — | — | Sep 11, 2025 | Sep 15, 2025 |
| 67622675 | Wrong shade sent | Closed | Normal | Jolie Rau | — | Amely Pacocha | loyaltybopis | 18h | ●Responded | 5/5 | — | — | Sep 3, 2025 | Sep 7, 2025 | |
| 89647838 | BOPIS order cancelled at store | Solved | Normal | Jolie Rau | — | Tommy Kuvalis | refunddamaged | 1d | ●Responded | 5/5 | — | — | Aug 29, 2025 | - | |
| 99469468 | Order arrived damaged | Solved | Normal | Jolie Rau | — | Ignatius Cummerata | influencervipsamples | 3h | ⊘Not fired | — | — | — | Aug 22, 2025 | - | |
| 07423681 | BOPIS pickup not ready | Solved | Normal | Jolie Rau | — | Leonard Waters-Howell | samples | 1d 22h | ○Sent, no reply | — | — | — | Aug 8, 2025 | - | |
| 84291784 | Pro discount enrollment | Pending | High | Jolie Rau | — |  Mr. Cade Senger | — | - | —Skipped | — | — | — | Jul 28, 2025 | - | |
| 15829620 | App login problem | Solved | Low | Jolie Rau | — | Mr. Lonie Hudson | Chat | shade-match | 2d 7h | ●Responded | 3/5 | — | — | Jul 11, 2025 | - |
| 96725662 | App crashes at checkout | Solved | Normal | Jolie Rau | — | Darryl Jacobi | refundfragranceshipping | 4h | ○Sent, no reply | — | — | — | Jul 10, 2025 | - | |
| 41501582 | Foundation match help | Pending | Normal | Jolie Rau | — | Yazmin Jast | Chat | damagedinfluencervip | - | —Skipped | — | — | — | Jun 16, 2025 | - |
| 44885440 | Question about product ingredients | Solved | Low | Jolie Rau | — |  Chaz Renner | Chat | vip | 2d 21h | ○Sent, no reply | — | — | — | Jun 13, 2025 | - |
| 86809861 | Order arrived damaged | Solved | Normal | Jolie Rau | — | Katrina Johns | — | 2h | ●Responded | 5/5 | — | — | Jun 11, 2025 | - | |
| 23183572 | Missing samples in order | Closed | Normal | Jolie Rau | — | Mr. Lonie Hudson | shippingrefundinfluencer | 3h | ○Sent, no reply | — | — | — | May 30, 2025 | Jun 4, 2025 |