Scottie Schaefer DDS
julio.jenkins-cummings79@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 08190433Return after 30-day window | Scottie Schaefer DDS |  Jacklyn Dare | May 17, 2026, 9:48 AM |
| 3/5 | Got my points back but the agent forgot to ship the replacement. | 39024917Klarna / Afterpay split issue | Scottie Schaefer DDS |  Faith Hilll | Apr 13, 2026, 10:15 PM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 13524112Influencer code not working | Scottie Schaefer DDS |  Mr. Eliza Gerhold IV | Mar 31, 2026, 3:15 PM |
| 4/5 | Refund process was straightforward, just took a beat to find the right link. | 62483608Wholesale order question | Scottie Schaefer DDS |  Chaz Renner | Feb 14, 2026, 11:04 AM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 14783163Shipping cost question | Scottie Schaefer DDS |  Eula McKenzie | Dec 21, 2025, 7:46 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 42292174Return after 30-day window | Scottie Schaefer DDS |  Miss Amber Hintz Sr. | Dec 11, 2025, 6:10 PM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 98078398BOPIS pickup not ready | Scottie Schaefer DDS |  Vilma Gusikowski | Nov 27, 2025, 12:48 PM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 59224783Return after 30-day window | Scottie Schaefer DDS |  Yazmin Jast | Nov 15, 2025, 4:06 AM |
| 3/5 | Agent was polite but couldn't actually fix the loyalty points issue. | 40304913Allergic reaction concern | Scottie Schaefer DDS |  Kaela Friesen | Oct 18, 2025, 4:39 PM |
| 4/5 | Good experience. The Beauty Advisor was knowledgeable but I had to wait 10 minutes. | 54929123Item authenticity concern | Scottie Schaefer DDS | Yazmin Jast | Sep 23, 2025, 5:50 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 11620642App login problem | Scottie Schaefer DDS |  Ignatius Cummerata | Aug 14, 2025, 4:08 AM |
| 5/5 | Stop discontinuing products my routine depends on. | 15164479Wrong shade sent | Scottie Schaefer DDS |  Darryl Jacobi | Jul 8, 2025, 8:13 AM |
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 54211919Where is my order? | Scottie Schaefer DDS |  Amely Pacocha | Jun 29, 2025, 3:57 PM |