Scottie Schaefer DDS
julio.jenkins-cummings79@hotmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 08190433 | Return after 30-day window | Solved | Normal | Scottie Schaefer DDS | — |  Jacklyn Dare | — | 6h | ●Responded | 5/5 | — | — | May 15, 2026 | - | |
| 87715688 | Pro discount enrollment | Solved | Normal | Scottie Schaefer DDS | — |  Yazmin Jast | vip | 18h | ○Sent, no reply | — | — | — | May 8, 2026 | - | |
| 16819604 | Influencer code not working | Pending | Normal | Scottie Schaefer DDS | — |  Lily Raynor | shipping | - | —Skipped | — | — | — | Apr 22, 2026 | - | |
| 84292763 | Insider tier issue | Solved | Normal | Scottie Schaefer DDS | — |  Mr. Eliza Gerhold IV | bopis | 3h | ○Sent, no reply | — | — | — | Apr 16, 2026 | - | |
| 21459820 | Gift card balance question | Closed | Normal | Scottie Schaefer DDS | — |  Garth Dooley | — | 6h | ○Sent, no reply | — | — | — | Apr 6, 2026 | Apr 12, 2026 | |
| 39024917 | Klarna / Afterpay split issue | Solved | High | Scottie Schaefer DDS | — |  Faith Hilll | appshade-matchwholesale | 6d 12h | ●Responded | 3/5 | — | — | Apr 6, 2026 | - | |
| 52806627 | Wrong shade sent | Solved | Normal | Scottie Schaefer DDS | — |  Mr. Cade Senger | vip | 10h | ○Sent, no reply | — | — | — | Apr 3, 2026 | - | |
| 13524112 | Influencer code not working | Closed | Low | Scottie Schaefer DDS | — | Mr. Eliza Gerhold IV | Chat | vip | 1h | ●Responded | 5/5 | — | — | Mar 30, 2026 | Apr 6, 2026 |
| 87492199 | Foundation match help | Solved | Normal | Scottie Schaefer DDS | — |  Kaela Friesen | Chat | influencerfragrance | 1d 22h | ○Sent, no reply | — | — | — | Mar 18, 2026 | - |
| 33483555 | Wrong shade sent | Solved | Normal | Scottie Schaefer DDS | — |  Miss Amber Hintz Sr. | refundbopisvip | 3h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | |
| 77239874 | Missing items in shipment | Solved | Normal | Scottie Schaefer DDS | — | Jacklyn Dare | Chat | — | 2h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - |
| 62483608 | Wholesale order question | Closed | Normal | Scottie Schaefer DDS | — |  Chaz Renner | Chat | — | 2h | ●Responded | 4/5 | — | — | Feb 13, 2026 | Feb 15, 2026 |
| 52157264 | Klarna / Afterpay split issue | Solved | Normal | Scottie Schaefer DDS | — | Garth Dooley | influencerloyaltyfragrance | 1h | ⊘Not fired | — | — | — | Jan 24, 2026 | - | |
| 53638870 | Where is my order? | Solved | Normal | Scottie Schaefer DDS | — |  Leonard Waters-Howell | Chat | — | 2h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - |
| 87064671 | Return after 30-day window | Closed | Normal | Scottie Schaefer DDS | — |  Julie Hodkiewicz | influencergift-cardshipping | 2h | ⊘Not fired | — | — | — | Jan 14, 2026 | Jan 15, 2026 | |
| 09478039 | Wrong shade sent | Closed | High | Scottie Schaefer DDS | — |  Tommy Kuvalis | Chat | wholesalesamples | 4h | ○Sent, no reply | — | — | — | Jan 9, 2026 | Jan 14, 2026 |
| 21236676 | App login problem | Solved | Urgent | Scottie Schaefer DDS | — |  Amely Pacocha | influencerloyaltyshipping | 3h | ○Sent, no reply | — | — | — | Jan 1, 2026 | - | |
| 85841078 | Cancel order request | Pending | Normal | Scottie Schaefer DDS | — | Leonard Waters-Howell | Chat | bopisloyalty | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 14783163 | Shipping cost question | Solved | Normal | Scottie Schaefer DDS | — |  Eula McKenzie | — | 2d 4h | ●Responded | 3/5 | — | — | Dec 17, 2025 | - | |
| 42292174 | Return after 30-day window | Solved | Normal | Scottie Schaefer DDS | — | Miss Amber Hintz Sr. | vip | 3h | ●Responded | 4/5 | — | — | Dec 11, 2025 | - | |
| 28641085 | Item authenticity concern | Solved | Urgent | Scottie Schaefer DDS | — |  Steve O'Conner | loyaltyapp | 6h | ○Sent, no reply | — | — | — | Dec 1, 2025 | - | |
| 98078398 | BOPIS pickup not ready | Solved | Normal | Scottie Schaefer DDS | — |  Vilma Gusikowski | vipreturnsshade-match | 1h | ●Responded | 5/5 | — | — | Nov 26, 2025 | - | |
| 59224783 | Return after 30-day window | Solved | Normal | Scottie Schaefer DDS | — | Yazmin Jast | Phone | wholesaleshipping | 1d 14h | ●Responded | 9/11 | — | — | Nov 12, 2025 | - |
| 96705764 | Refund not received | Closed | Normal | Scottie Schaefer DDS | — | Mr. Cade Senger | returnsgift-card | 1d | ○Sent, no reply | — | — | — | Nov 12, 2025 | Nov 19, 2025 | |
| 25533578 | Missing items in shipment | Pending | Normal | Scottie Schaefer DDS | — | Mr. Cade Senger | — | - | —Skipped | — | — | — | Oct 29, 2025 | - | |
| 15602858 | Address change after shipping | Solved | Normal | Scottie Schaefer DDS | — |  Dr. Mandy McLaughlin | vipgift-cardreturns | 1d 3h | ○Sent, no reply | — | — | — | Oct 28, 2025 | - | |
| 46692528 | App crashes at checkout | Solved | Normal | Scottie Schaefer DDS | — | Lily Raynor | Chat | gift-cardvipbopis | 4d 7h | ⊘Not fired | — | — | — | Oct 16, 2025 | - |
| 40304913 | Allergic reaction concern | Solved | High | Scottie Schaefer DDS | — | Kaela Friesen | shippingloyalty | 2d | ●Responded | 3/5 | — | — | Oct 16, 2025 | - | |
| 09220809 | BOPIS order cancelled at store | Solved | Normal | Scottie Schaefer DDS | — | Miss Amber Hintz Sr. | vipwholesale | 1d 10h | ⊘Not fired | — | — | — | Oct 3, 2025 | - | |
| 54929123 | Item authenticity concern | Closed | Low | Scottie Schaefer DDS | — | Yazmin Jast | fragrancereturnsapp | 19h | ●Responded | 4/5 | — | — | Sep 21, 2025 | Sep 29, 2025 | |
| 18336171 | Cancel subscription / Auto-replenish | Closed | Urgent | Scottie Schaefer DDS | — | Lily Raynor | — | 6h | ○Sent, no reply | — | — | — | Sep 19, 2025 | Sep 21, 2025 | |
| 52684371 | App crashes at checkout | Closed | Low | Scottie Schaefer DDS | — | Eula McKenzie | Social | gift-cardreturnsfragrance | 1h | ⊘Not fired | — | — | — | Sep 6, 2025 | Sep 9, 2025 |
| 45655284 | Question about product ingredients | Solved | Normal | Scottie Schaefer DDS | — |  Katrina Johns | — | 22h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | |
| 56637094 | App login problem | Closed | Normal | Scottie Schaefer DDS | — |  Ignatius Cummerata | shipping | 1h | ○Sent, no reply | — | — | — | Aug 20, 2025 | Aug 22, 2025 | |
| 11620642 | App login problem | Closed | Normal | Scottie Schaefer DDS | — | Ignatius Cummerata | Phone | wholesale | 1d | ●Responded | 5/5 | — | — | Aug 12, 2025 | Aug 20, 2025 |
| 93195190 | Question about product ingredients | Closed | Normal | Scottie Schaefer DDS | — | Chaz Renner | refundshipping | 14h | ○Sent, no reply | — | — | — | Aug 7, 2025 | Aug 10, 2025 | |
| 03747017 | Allergic reaction concern | Open | Normal | Scottie Schaefer DDS | — |  Kip Schroeder IV | Chat | shade-matchloyaltysamples | - | —Skipped | — | — | — | Jul 25, 2025 | - |
| 77926247 | Gift card balance question | Solved | Normal | Scottie Schaefer DDS | — |  Mr. Lonie Hudson | samplesapployalty | 2h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |
| 43345961 | Foundation match help | Solved | Low | Scottie Schaefer DDS | — | Ignatius Cummerata | gift-card | 18h | ⊘Not fired | — | — | — | Jul 14, 2025 | - | |
| 15164479 | Wrong shade sent | Solved | Normal | Scottie Schaefer DDS | — |  Darryl Jacobi | — | 3h | ●Responded | 5/5 | — | — | Jul 7, 2025 | - | |
| 10116360 | Question about product ingredients | Solved | High | Scottie Schaefer DDS | — | Vilma Gusikowski | Chat | — | 1h | ○Sent, no reply | — | — | — | Jul 5, 2025 | - |
| 54211919 | Where is my order? | Solved | Normal | Scottie Schaefer DDS | — | Amely Pacocha | fragrance | 3d | ●Responded | 1/5 | — | — | Jun 26, 2025 | - | |
| 40416661 | Cancel order request | Pending | High | Scottie Schaefer DDS | — | Miss Amber Hintz Sr. | — | - | —Skipped | — | — | — | Jun 21, 2025 | - | |
| 28513448 | Gift card balance question | Solved | Normal | Scottie Schaefer DDS | — | Kaela Friesen | — | 5h | ○Sent, no reply | — | — | — | Jun 16, 2025 | - | |
| 66043058 | Discount code not working | Solved | Normal | Scottie Schaefer DDS | — | Mr. Cade Senger | Chat | shippingvip | 2h | ○Sent, no reply | — | — | — | May 26, 2025 | - |