Sienna Morar
kamron_abbott@gmail.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 06736378Cancel subscription / Auto-replenish | Sienna Morar |  Lily Raynor | May 3, 2026, 4:17 AM |
| 4/11 | Had a terrible refund experience. Would steer friends elsewhere. | 47624774Shipping cost question | Sienna Morar |  Amely Pacocha | Apr 5, 2026, 4:18 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 18502952BOPIS pickup not ready | Sienna Morar |  Mr. Skyla Trantow | Mar 28, 2026, 8:08 AM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 22927664Lost package follow-up | Sienna Morar |  Faith Hilll | Mar 20, 2026, 3:57 AM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 91834051Missing samples in order | Sienna Morar |  Dr. Mandy McLaughlin | Mar 2, 2026, 6:45 AM |
| 4/5 | Helpful, but the hold music in the phone queue was rough. | 47440030Missing items in shipment | Sienna Morar | Lily Raynor | Feb 24, 2026, 4:11 PM |
| 9/11 | The selection, the service, the app — all top tier. | 53210434Allergic reaction concern | Sienna Morar |  Kaela Friesen | Dec 22, 2025, 7:45 AM |
| 5/5 | Got my missing samples shipped out the same day. Thank you! | 38087878Item authenticity concern | Sienna Morar | Dr. Mandy McLaughlin | Nov 15, 2025, 10:34 PM |
| 4/5 | Got there in the end. The chat went in circles for a bit. | 95929344Missing samples in order | Sienna Morar |  Jacklyn Dare | Nov 5, 2025, 3:02 PM |
| 4/5 | Integrate the wishlist with stock alerts. | 09796745Price match request | Sienna Morar | Mr. Skyla Trantow | Sep 29, 2025, 9:40 PM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 06832546Cancel subscription / Auto-replenish | Sienna Morar |  Eula McKenzie | Aug 10, 2025, 10:00 PM |
| 2/5 | Frustrating. Had to repeat my issue four times to three different agents. | 08738380Allergic reaction concern | Sienna Morar |  Mr. Cade Senger | Jul 23, 2025, 7:53 AM |
| 5/5 | Replied within minutes on a Sunday. Honestly didn't expect that. | 51052167Price match request | Sienna Morar |  Kip Schroeder IV | May 30, 2025, 7:55 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 17628428Wholesale order question | Sienna Morar | Faith Hilll | May 27, 2025, 2:22 PM |