Sienna Morar
kamron_abbott@gmail.com
Showing 1 - 36 of 36
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 50280876 | Discount code not working | Solved | Low | — | Chat | shade-matchloyaltyreturns | 4h | ○Sent, no reply | — | — | — | May 21, 2026 | - | ||
| 85005355 | Return after 30-day window | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | May 13, 2026 | - | ||
| 06736378 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | shipping | 11h | ●Responded | 5/5 | — | — | May 1, 2026 | - | ||
| 87558558 | Store experience feedback | Closed | Low | — | shippingdamagedloyalty | 5h | ○Sent, no reply | — | — | — | Apr 22, 2026 | Apr 29, 2026 | |||
| 85407661 | Store experience feedback | Pending | Normal | — | — | - | —Skipped | — | — | — | Mar 28, 2026 | - | |||
| 47624774 | Shipping cost question | Solved | Normal | — | shippingloyalty | 7d 13h | ●Responded | 4/11 | — | — | Mar 27, 2026 | - | |||
| 18502952 | BOPIS pickup not ready | Solved | Normal | — | damaged | 5h | ●Responded | 5/5 | — | — | Mar 27, 2026 | - | |||
| 22927664 | Lost package follow-up | Solved | Normal | — | Chat | wholesalerefundfragrance | 3h | ●Responded | 4/5 | — | — | Mar 19, 2026 | - | ||
| 02307545 | App crashes at checkout | Solved | High | — | — | 6d 21h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |||
| 91834051 | Missing samples in order | Closed | Low | — | — | 11h | ●Responded | 5/5 | — | — | Mar 1, 2026 | Mar 3, 2026 | |||
| 47440030 | Missing items in shipment | Solved | Low | — | Chat | vipbopisfragrance | 5h | ●Responded | 4/5 | — | — | Feb 23, 2026 | - | ||
| 07977472 | Refund not received | Solved | Normal | — | Chat | fragrance | 17h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | ||
| 08261579 | Wrong shade sent | Solved | Normal | — | returnsdamaged | 14h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - | |||
| 88586896 | Loyalty points not posting | Solved | Urgent | — | Chat | damaged | 6h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | ||
| 42503517 | Price match request | Solved | Urgent | — | — | 9h | ○Sent, no reply | — | — | — | Dec 24, 2025 | - | |||
| 53210434 | Allergic reaction concern | Solved | Normal | — | — | 2d 2h | ●Responded | 9/11 | — | — | Dec 19, 2025 | - | |||
| 01490638 | Cancel order request | Solved | Normal | — | loyaltyshippingdamaged | 6h | ○Sent, no reply | — | — | — | Dec 2, 2025 | - | |||
| 15978909 | Foundation match help | Solved | Normal | — | — | 17h | ○Sent, no reply | — | — | — | Nov 27, 2025 | - | |||
| 38462220 | Insider tier issue | Pending | Low | — | apployalty | - | —Skipped | — | — | — | Nov 26, 2025 | - | |||
| 38087878 | Item authenticity concern | Closed | Normal | — | Chat | wholesaledamaged | 13h | ●Responded | 5/5 | — | — | Nov 14, 2025 | Nov 22, 2025 | ||
| 95929344 | Missing samples in order | Closed | Normal | — | appvip | 1d | ●Responded | 4/5 | — | — | Nov 4, 2025 | Nov 7, 2025 | |||
| 06019563 | App login problem | Pending | High | — | — | - | —Skipped | — | — | — | Oct 31, 2025 | - | |||
| 18527025 | Price match request | Solved | Normal | — | damagedrefundvip | 1d 4h | ○Sent, no reply | — | — | — | Oct 29, 2025 | - | |||
| 75311505 | BOPIS pickup not ready | Closed | Normal | — | returnsrefundsamples | 1d 6h | ○Sent, no reply | — | — | — | Oct 16, 2025 | Oct 23, 2025 | |||
| 09796745 | Price match request | Solved | High | — | Phone | bopisrefund | 16h | ●Responded | 4/5 | — | — | Sep 27, 2025 | - | ||
| 61655780 | Pro discount enrollment | Pending | Low | — | refundvip | - | —Skipped | — | — | — | Sep 26, 2025 | - | |||
| 80164786 | Missing samples in order | Open | Normal | — | returnsdamaged | - | —Skipped | — | — | — | Sep 18, 2025 | - | |||
| 46832388 | Discount code not working | Solved | Normal | — | Phone | bopisshipping | 13h | ○Sent, no reply | — | — | — | Sep 6, 2025 | - | ||
| 51332618 | Cancel subscription / Auto-replenish | Solved | Normal | — | shipping | 6h | ○Sent, no reply | — | — | — | Sep 2, 2025 | - | |||
| 80928446 | BOPIS pickup not ready | Closed | Normal | — | — | 10h | ○Sent, no reply | — | — | — | Aug 19, 2025 | Aug 22, 2025 | |||
| 06832546 | Cancel subscription / Auto-replenish | Solved | Normal | — | Chat | appdamaged | 3h | ●Responded | 7/11 | — | — | Aug 9, 2025 | - | ||
| 08738380 | Allergic reaction concern | Solved | Normal | — | Phone | loyaltydamaged | 16h | ●Responded | 2/5 | — | — | Jul 22, 2025 | - | ||
| 06564960 | Store experience feedback | Solved | Low | — | — | 6h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |||
| 51052167 | Price match request | Solved | Normal | — | wholesaledamagedfragrance | 4h | ●Responded | 5/5 | — | — | May 29, 2025 | - | |||
| 17628428 | Wholesale order question | Solved | Normal | — | — | 3h | ●Responded | 5/5 | — | — | May 25, 2025 | - | |||
| 46069292 | Gift card balance question | Solved | Low | — | wholesaleinfluencer | 1d 5h | ⊘Not fired | — | — | — | May 24, 2025 | - |