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CustomersCamden Lesch

Camden Lesch

heidi52@gmail.com
Tickets47Responses13
Showing 1 - 13 of 13
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Resolved fine. The first agent transferred me but the second one nailed it.66733285Cancel subscription / Auto-replenishCamden LeschEula McKenzieApr 1, 2026, 3:04 PM
5/5Refund landed in my account before I even closed the chat. Wild.23468640Price match requestCamden LeschYazmin JastMar 22, 2026, 11:50 PM
4/5Mostly happy. Replacement product was sent but in the wrong shade initially.27990806Restock alert for backorderCamden LeschDarryl JacobiMar 2, 2026, 3:05 AM
5/5Returned three items past the window and they made an exception. Lifelong customer.92791249Address change after shippingCamden LeschTommy KuvalisFeb 13, 2026, 9:32 AM
5/5Honestly the easiest exchange process I've used at any retailer.43164034Wholesale order questionCamden LeschDarryl JacobiJan 22, 2026, 4:54 AM
5/5Did everything from my phone in the elevator. So easy.55790342Order arrived damagedCamden LeschMr. Eliza Gerhold IVNov 6, 2025, 3:56 PM
1/5Three weeks, four agents, still no refund.35639819Allergic reaction concernCamden LeschAmely PacochaSep 21, 2025, 9:04 AM
3/5Decent. The system seemed to be slowing them down more than the issue itself.31586653Item authenticity concernCamden LeschGarth DooleyAug 2, 2025, 1:11 AM
4/5Got there in the end. The chat went in circles for a bit.37698765Missing samples in orderCamden LeschKip Schroeder IVJul 23, 2025, 1:39 PM
5/5Returned three items past the window and they made an exception. Lifelong customer.33541934Item authenticity concernCamden LeschKatrina JohnsJun 30, 2025, 8:25 AM
4/5Helpful, just felt rushed at the end of the conversation.05937989Price match requestCamden LeschEula McKenzieJun 8, 2025, 7:36 PM
2/5The refund still hasn't been processed and it's been two weeks.91113865Order arrived damagedCamden LeschMr. Skyla TrantowJun 1, 2025, 10:31 PM
5/5Got my points credited back for an order I had to cancel. Super easy.68685022Address change after shippingCamden LeschJacklyn DareMay 30, 2025, 5:11 PM
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Properties

Customer
Name
Camden Lesch
Email
heidi52@gmail.com
Loyalty tier
Gold
Company
—
Skin type
oily
Loyalty points
12,245
Lifetime spend
1,426
Last purchase
Apr 24, 2026
Skin tone
light-medium
Foundation shade
28N
Skin concerns
sensitivity, dryness, acne
Allergies / restrictions
—
Favorite brands
Rare Beauty, Tatcha, Dior
YTD spend
2,895
App installed
No
App last opened
Apr 21, 2026
Email subscribed
Yes
Marketing segment
new-customer
Last purchase amount
195
Total orders
3
Preferred category
fragrance
Tickets
Tickets
47
Last seen
May 15, 2026
Responses
Avg rating
4.00