Camden Lesch
heidi52@gmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved fine. The first agent transferred me but the second one nailed it. | 66733285Cancel subscription / Auto-replenish | Apr 1, 2026, 3:04 PM | ||
| 5/5 | Refund landed in my account before I even closed the chat. Wild. | 23468640Price match request | Mar 22, 2026, 11:50 PM | ||
| 4/5 | Mostly happy. Replacement product was sent but in the wrong shade initially. | 27990806Restock alert for backorder | Mar 2, 2026, 3:05 AM | ||
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 92791249Address change after shipping | Feb 13, 2026, 9:32 AM | ||
| 5/5 | Honestly the easiest exchange process I've used at any retailer. | 43164034Wholesale order question | Jan 22, 2026, 4:54 AM | ||
| 5/5 | Did everything from my phone in the elevator. So easy. | 55790342Order arrived damaged | Nov 6, 2025, 3:56 PM | ||
| 1/5 | Three weeks, four agents, still no refund. | 35639819Allergic reaction concern | Sep 21, 2025, 9:04 AM | ||
| 3/5 | Decent. The system seemed to be slowing them down more than the issue itself. | 31586653Item authenticity concern | Aug 2, 2025, 1:11 AM | ||
| 4/5 | Got there in the end. The chat went in circles for a bit. | 37698765Missing samples in order | Jul 23, 2025, 1:39 PM | ||
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 33541934Item authenticity concern | Jun 30, 2025, 8:25 AM | ||
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 05937989Price match request | Jun 8, 2025, 7:36 PM | ||
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 91113865Order arrived damaged | Jun 1, 2025, 10:31 PM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 68685022Address change after shipping | May 30, 2025, 5:11 PM |