Camden Lesch
heidi52@gmail.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 56530959 | Klarna / Afterpay split issue | Solved | Low | — | Social | appfragrancegift-card | 6h | ⊘Not fired | — | — | — | May 15, 2026 | - | ||
| 01272932 | Missing samples in order | Solved | Normal | — | Chat | vip | 21h | ○Sent, no reply | — | — | — | May 5, 2026 | - | ||
| 51177236 | Price match request | Solved | Normal | — | Chat | influencervip | 6h | ○Sent, no reply | — | — | — | May 2, 2026 | - | ||
| 48343986 | Missing items in shipment | Solved | Normal | — | Chat | wholesalefragrance | 6h | ⊘Not fired | — | — | — | Apr 4, 2026 | - | ||
| 45763025 | Loyalty points not posting | Pending | High | — | returnsshipping | - | —Skipped | — | — | — | Apr 2, 2026 | - | |||
| 66733285 | Cancel subscription / Auto-replenish | Solved | Normal | — | wholesalesamples | 6h | ●Responded | 4/5 | — | — | Mar 31, 2026 | - | |||
| 49177506 | Discount code not working | Pending | Low | — | app | - | —Skipped | — | — | — | Mar 30, 2026 | - | |||
| 23468640 | Price match request | Solved | Normal | — | refundvip | 9h | ●Responded | 5/5 | — | — | Mar 21, 2026 | - | |||
| 24291278 | Cancel order request | Solved | Low | — | Chat | appwholesale | 20h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | ||
| 89461795 | Wrong shade sent | Open | Normal | — | Chat | damaged | - | —Skipped | — | — | — | Feb 28, 2026 | - | ||
| 27990806 | Restock alert for backorder | Closed | Normal | — | app | 2d 10h | ●Responded | 4/5 | — | — | Feb 26, 2026 | Mar 5, 2026 | |||
| 68643839 | Store experience feedback | Closed | Normal | — | refund | 14h | ○Sent, no reply | — | — | — | Feb 17, 2026 | Feb 21, 2026 | |||
| 92791249 | Address change after shipping | Solved | Normal | — | Phone | refund | 3h | ●Responded | 5/5 | — | — | Feb 12, 2026 | - | ||
| 24540815 | Return after 30-day window | Solved | Urgent | — | Chat | wholesaleshippingloyalty | 3h | ○Sent, no reply | — | — | — | Feb 11, 2026 | - | ||
| 66510385 | Missing samples in order | Closed | Normal | — | Chat | vipwholesalerefund | 3h | ○Sent, no reply | — | — | — | Feb 4, 2026 | Feb 10, 2026 | ||
| 43164034 | Wholesale order question | Solved | Normal | — | appfragrance | 2h | ●Responded | 5/5 | — | — | Jan 21, 2026 | - | |||
| 69541640 | App crashes at checkout | Solved | Low | — | Chat | fragrance | 10h | ⊘Not fired | — | — | — | Jan 12, 2026 | - | ||
| 23056152 | Birthday gift not received | Closed | Normal | — | shade-matchdamaged | 3h | ○Sent, no reply | — | — | — | Jan 6, 2026 | Jan 11, 2026 | |||
| 19828240 | Item authenticity concern | Closed | Urgent | — | Phone | app | 1h | ○Sent, no reply | — | — | — | Jan 5, 2026 | Jan 6, 2026 | ||
| 05828330 | Address change after shipping | Closed | Normal | — | gift-cardvip | 6h | ○Sent, no reply | — | — | — | Jan 3, 2026 | Jan 10, 2026 | |||
| 49169718 | Address change after shipping | Solved | Normal | — | Phone | loyaltyshade-match | 5h | ○Sent, no reply | — | — | — | Jan 2, 2026 | - | ||
| 03432168 | Shipping cost question | Closed | Urgent | — | gift-card | 1h | ⊘Not fired | — | — | — | Dec 27, 2025 | Dec 28, 2025 | |||
| 73032146 | App crashes at checkout | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |||
| 00389164 | Restock alert for backorder | Solved | Normal | — | damagedgift-card | 22h | ○Sent, no reply | — | — | — | Nov 24, 2025 | - | |||
| 49980172 | Discount code not working | Closed | Normal | — | — | 3h | ⊘Not fired | — | — | — | Nov 16, 2025 | Nov 22, 2025 | |||
| 16209368 | Wholesale order question | Solved | Normal | — | wholesalefragranceloyalty | 2d 12h | ○Sent, no reply | — | — | — | Nov 14, 2025 | - | |||
| 36105925 | Birthday gift not received | Solved | Normal | — | Chat | fragrancegift-card | 4h | ○Sent, no reply | — | — | — | Nov 10, 2025 | - | ||
| 55790342 | Order arrived damaged | Solved | Urgent | — | bopis | 3h | ●Responded | 5/5 | — | — | Nov 4, 2025 | - | |||
| 93273639 | Missing samples in order | Open | High | — | appfragrancevip | - | —Skipped | — | — | — | Oct 16, 2025 | - | |||
| 35639819 | Allergic reaction concern | Solved | Normal | — | viprefundinfluencer | 6h | ●Responded | 1/5 | — | — | Sep 19, 2025 | - | |||
| 01843535 | Cancel subscription / Auto-replenish | Closed | Normal | — | fragranceshipping | 8h | ○Sent, no reply | — | — | — | Sep 12, 2025 | Sep 18, 2025 | |||
| 08902925 | Shipping cost question | Closed | Normal | — | — | 2d 21h | ○Sent, no reply | — | — | — | Aug 22, 2025 | Sep 1, 2025 | |||
| 40644059 | Item authenticity concern | Solved | Low | — | gift-cardinfluencerapp | 4h | ○Sent, no reply | — | — | — | Aug 21, 2025 | - | |||
| 59066782 | App crashes at checkout | Solved | Normal | — | loyalty | 1h | ⊘Not fired | — | — | — | Aug 13, 2025 | - | |||
| 07141812 | Discount code not working | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | |||
| 31586653 | Item authenticity concern | Solved | Normal | — | damagedshade-match | 6h | ●Responded | 3/5 | — | — | Aug 1, 2025 | - | |||
| 37698765 | Missing samples in order | Solved | Normal | — | appsamplesreturns | 1h | ●Responded | 4/5 | — | — | Jul 22, 2025 | - | |||
| 62711310 | Lost package follow-up | Solved | Normal | — | loyaltysamplesrefund | 6h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | |||
| 33541934 | Item authenticity concern | Solved | Normal | — | Phone | shipping | 2h | ●Responded | 5/5 | — | — | Jun 28, 2025 | - | ||
| 06768297 | Order arrived damaged | Solved | Normal | — | Chat | loyalty | 6h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | ||
| 95131406 | Missing items in shipment | Pending | Normal | — | Chat | returns | - | —Skipped | — | — | — | Jun 13, 2025 | - | ||
| 51414270 | Pro discount enrollment | Solved | Low | — | vipbopissamples | 12h | ○Sent, no reply | — | — | — | Jun 11, 2025 | - | |||
| 05937989 | Price match request | Solved | Normal | — | Chat | returnsshippingfragrance | 5h | ●Responded | 4/5 | — | — | Jun 7, 2025 | - | ||
| 18595702 | Insider tier issue | Solved | Normal | — | — | 2h | ○Sent, no reply | — | — | — | Jun 6, 2025 | - | |||
| 91113865 | Order arrived damaged | Solved | Normal | — | Chat | — | 3h | ●Responded | 2/5 | — | — | Jun 1, 2025 | - | ||
| 39471440 | Cancel subscription / Auto-replenish | Open | Normal | — | Chat | bopisreturnsinfluencer | - | —Skipped | — | — | — | May 30, 2025 | - | ||
| 68685022 | Address change after shipping | Closed | Urgent | — | shade-match | 2h | ●Responded | 5/5 | — | — | May 29, 2025 | May 31, 2025 |