Arnulfo Medhurst
avis_king27@hotmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Okay experience. The chat felt scripted, didn't really listen at first. | 93512599Address change after shipping | Arnulfo Medhurst |  Lily Raynor | May 3, 2026, 4:58 AM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 72170098Cancel subscription / Auto-replenish | Arnulfo Medhurst |  Kaela Friesen | Apr 25, 2026, 8:31 AM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 17924117Order arrived damaged | Arnulfo Medhurst |  Dr. Mandy McLaughlin | Apr 23, 2026, 6:25 PM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 21213814Question about product ingredients | Arnulfo Medhurst | Lily Raynor | Apr 11, 2026, 9:02 PM |
| 2/5 | Agent didn't actually solve the issue, just told me to wait. | 24138050Discount code not working | Arnulfo Medhurst |  Chaz Renner | Feb 20, 2026, 10:55 AM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 23783106Refund not received | Arnulfo Medhurst |  Faith Hilll | Jan 27, 2026, 9:59 PM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 98688725Address change after shipping | Arnulfo Medhurst | Faith Hilll | Jan 24, 2026, 4:13 PM |
| 5/5 | Add a recommend-based-on-what-I-own feature. | 72560264Return after 30-day window | Arnulfo Medhurst |  Garth Dooley | Jan 13, 2026, 6:44 AM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 01818531Restock alert for backorder | Arnulfo Medhurst |  Kip Schroeder IV | Jan 12, 2026, 3:17 AM |
| 5/5 | Best welcome experience I've had from any beauty brand. | 93609673Address change after shipping | Arnulfo Medhurst |  Amely Pacocha | Dec 20, 2025, 10:04 PM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 53920678App crashes at checkout | Arnulfo Medhurst | Garth Dooley | Oct 29, 2025, 10:55 AM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 24499350App crashes at checkout | Arnulfo Medhurst |  Vilma Gusikowski | Oct 28, 2025, 11:45 AM |
| 1/5 | Foundation arrived completely shattered and they offered 5 dollars store credit. | 91709853App login problem | Arnulfo Medhurst |  Mr. Lonie Hudson | Aug 4, 2025, 4:18 AM |
| 5/5 | Two clicks and my Insider tier was restored. Zero friction. | 92359087Missing samples in order | Arnulfo Medhurst |  Mr. Skyla Trantow | Aug 2, 2025, 10:11 AM |
| 2/5 | Got brushed off when I asked about the damaged shipment. | 79079833Restock alert for backorder | Arnulfo Medhurst |  Leonard Waters-Howell | Jul 17, 2025, 9:58 PM |
| 5/5 | Helped me redeem a gift card that wasn't scanning. Sorted in one chat. | 35502693Birthday gift not received | Arnulfo Medhurst | Mr. Skyla Trantow | Jun 19, 2025, 4:56 PM |