Arnulfo Medhurst
avis_king27@hotmail.com
Showing 1 - 46 of 46
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 93204835 | Discount code not working | Solved | High | — | Chat | — | 6h | ○Sent, no reply | — | — | — | May 12, 2026 | - | ||
| 30252805 | Insider tier issue | Pending | Low | — | appsamples | - | —Skipped | — | — | — | May 10, 2026 | - | |||
| 93512599 | Address change after shipping | Solved | Normal | — | Chat | shippingshade-match | 1h | ●Responded | 3/5 | — | — | May 1, 2026 | - | ||
| 72170098 | Cancel subscription / Auto-replenish | Solved | Normal | — | shade-matchloyalty | 1h | ●Responded | 5/5 | — | — | Apr 24, 2026 | - | |||
| 17924117 | Order arrived damaged | Solved | High | — | Phone | — | 19h | ●Responded | 5/5 | — | — | Apr 22, 2026 | - | ||
| 21213814 | Question about product ingredients | Closed | Normal | — | shade-matchsamples | 10h | ●Responded | 5/5 | — | — | Apr 9, 2026 | Apr 17, 2026 | |||
| 02649572 | Shipping cost question | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Apr 8, 2026 | - | ||
| 47287269 | Refund not received | Open | High | — | Chat | loyaltyreturns | - | —Skipped | — | — | — | Mar 11, 2026 | - | ||
| 61537523 | Loyalty points not posting | Pending | Low | — | wholesale | - | —Skipped | — | — | — | Mar 6, 2026 | - | |||
| 07943812 | Wrong shade sent | Solved | Normal | — | Chat | influencergift-card | 7h | ⊘Not fired | — | — | — | Feb 26, 2026 | - | ||
| 25947651 | Discount code not working | Solved | Normal | — | Chat | — | 6d | ○Sent, no reply | — | — | — | Feb 25, 2026 | - | ||
| 24138050 | Discount code not working | Solved | Urgent | — | Chat | damagedrefund | 2h | ●Responded | 2/5 | — | — | Feb 18, 2026 | - | ||
| 75280539 | BOPIS order cancelled at store | Solved | Normal | — | wholesalereturnsbopis | 4h | ○Sent, no reply | — | — | — | Feb 13, 2026 | - | |||
| 38040334 | Influencer code not working | Pending | Normal | — | Chat | samplesreturns | - | —Skipped | — | — | — | Feb 9, 2026 | - | ||
| 34739673 | Item authenticity concern | Solved | Low | — | damagedwholesale | 9h | ○Sent, no reply | — | — | — | Jan 30, 2026 | - | |||
| 23783106 | Refund not received | Solved | Normal | — | refundshade-match | 3h | ●Responded | 4/5 | — | — | Jan 27, 2026 | - | |||
| 23234979 | Price match request | Solved | Low | — | — | 2d 9h | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 98688725 | Address change after shipping | Solved | Normal | — | Chat | shade-matchdamagedwholesale | 14h | ●Responded | 5/5 | — | — | Jan 23, 2026 | - | ||
| 72560264 | Return after 30-day window | Solved | Low | — | — | 1h | ●Responded | 5/5 | — | — | Jan 11, 2026 | - | |||
| 01818531 | Restock alert for backorder | Closed | Normal | — | Chat | viprefundloyalty | 6h | ●Responded | 3/5 | — | — | Jan 10, 2026 | Jan 11, 2026 | ||
| 59764752 | Return after 30-day window | Open | Normal | — | Chat | appshipping | - | —Skipped | — | — | — | Jan 7, 2026 | - | ||
| 93609673 | Address change after shipping | Solved | Normal | — | gift-card | 6h | ●Responded | 5/5 | — | — | Dec 20, 2025 | - | |||
| 68056311 | Wholesale order question | Solved | Low | — | — | 6h | ⊘Not fired | — | — | — | Dec 12, 2025 | - | |||
| 63635091 | BOPIS order cancelled at store | Solved | Normal | — | fragrancedamagedapp | 1d 3h | ○Sent, no reply | — | — | — | Dec 10, 2025 | - | |||
| 42354697 | Klarna / Afterpay split issue | Closed | Low | — | Chat | — | 14h | ○Sent, no reply | — | — | — | Nov 28, 2025 | Dec 4, 2025 | ||
| 92207025 | Wholesale order question | Solved | Normal | — | influencerrefundshade-match | 5d 20h | ○Sent, no reply | — | — | — | Nov 19, 2025 | - | |||
| 68955493 | Gift card balance question | Solved | Urgent | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Nov 12, 2025 | - | ||
| 70798445 | Address change after shipping | Solved | Normal | — | damagedappwholesale | 1d | ⊘Not fired | — | — | — | Nov 12, 2025 | - | |||
| 53920678 | App crashes at checkout | Solved | High | — | wholesalereturns | 2h | ●Responded | 4/5 | — | — | Oct 28, 2025 | - | |||
| 24499350 | App crashes at checkout | Solved | Normal | — | Chat | vipwholesale | 2h | ●Responded | 5/5 | — | — | Oct 26, 2025 | - | ||
| 60025049 | Restock alert for backorder | Solved | Low | — | Chat | influencerdamagedshipping | 9h | ○Sent, no reply | — | — | — | Oct 18, 2025 | - | ||
| 86341495 | Cancel subscription / Auto-replenish | Solved | Normal | — | — | 8h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 01597732 | Price match request | Solved | Normal | — | fragrancevip | 6h | ○Sent, no reply | — | — | — | Oct 13, 2025 | - | |||
| 18754886 | Foundation match help | Solved | Normal | — | Chat | shippingsamples | 19h | ○Sent, no reply | — | — | — | Sep 11, 2025 | - | ||
| 19123917 | Restock alert for backorder | Solved | Urgent | — | Chat | shippingwholesalereturns | 5h | ○Sent, no reply | — | — | — | Aug 27, 2025 | - | ||
| 30225326 | Influencer code not working | Closed | Low | — | refundbopis | 4d 17h | ○Sent, no reply | — | — | — | Aug 15, 2025 | Aug 27, 2025 | |||
| 71746407 | Refund not received | Closed | Normal | — | Chat | — | 14h | ○Sent, no reply | — | — | — | Aug 8, 2025 | Aug 15, 2025 | ||
| 56009247 | Pro discount enrollment | Solved | Normal | — | Chat | wholesale | 2d 19h | ○Sent, no reply | — | — | — | Aug 7, 2025 | - | ||
| 42371637 | Cancel subscription / Auto-replenish | Closed | Normal | — | Phone | refund | 6h | ○Sent, no reply | — | — | — | Aug 4, 2025 | Aug 9, 2025 | ||
| 91709853 | App login problem | Solved | Normal | — | returns | 1d 11h | ●Responded | 1/5 | — | — | Aug 2, 2025 | - | |||
| 92359087 | Missing samples in order | Solved | Normal | — | loyalty | 3h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - | |||
| 79079833 | Restock alert for backorder | Closed | High | — | — | 2d 22h | ●Responded | 2/5 | — | — | Jul 14, 2025 | Jul 23, 2025 | |||
| 20659573 | Insider tier issue | Closed | Normal | — | — | 1d 11h | ○Sent, no reply | — | — | — | Jul 11, 2025 | Jul 18, 2025 | |||
| 35502693 | Birthday gift not received | Closed | Normal | — | samples | 2h | ●Responded | 5/5 | — | — | Jun 18, 2025 | Jun 21, 2025 | |||
| 33820019 | Price match request | Pending | Urgent | — | — | - | —Skipped | — | — | — | Jun 2, 2025 | - | |||
| 69498547 | App crashes at checkout | Solved | Low | — | returns | 1h | ○Sent, no reply | — | — | — | May 26, 2025 | - |