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CustomersJett Wolff

Jett Wolff

alyce_lindgren@yahoo.com
Tickets47Responses11
Showing 1 - 11 of 11
Rating
Comment
Ticket
Customer
Team member
Responded
5/5Color match through the app worked perfectly. Foundation is spot on.95325026Return after 30-day windowJett WolffIgnatius CummerataApr 17, 2026, 3:32 AM
2/5App keeps crashing at checkout and support just told me to clear the cache. That doesn't help.80073313Refund not receivedJett WolffGarth DooleyJan 25, 2026, 4:39 PM
2/5App keeps crashing at checkout and support just told me to clear the cache. That doesn't help.22799171BOPIS order cancelled at storeJett WolffYazmin JastJan 18, 2026, 1:18 PM
5/5Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem.22078411Lost package follow-upJett WolffSteve O'ConnerDec 28, 2025, 1:14 PM
9/11Would recommend in a heartbeat. The samples program alone is worth signing up for.65991114Discount code not workingJett WolffLily RaynorDec 7, 2025, 5:36 AM
5/5Quick refund, clear communication, and they upgraded my shipping for the next order.61500089Address change after shippingJett WolffMr. Lonie HudsonSep 14, 2025, 7:25 AM
5/5Mailed me a replacement powder after mine arrived broken. Quick and gracious.81822466App login problemJett WolffChaz RennerAug 5, 2025, 11:36 AM
5/5Did everything from my phone in the elevator. So easy.80021464Return after 30-day windowJett WolffJacklyn DareJul 19, 2025, 2:34 PM
5/5The Beauty Advisor recommended a moisturizer for my rosacea that actually works.09527644BOPIS order cancelled at storeJett WolffMr. Lonie HudsonJul 11, 2025, 11:43 PM
5/5Couldn't be happier. They threw in extra samples I'd been wanting to try.79273662Allergic reaction concernJett WolffKaela FriesenJun 30, 2025, 9:32 AM
5/5Helped me find a fragrance similar to one that was discontinued. Truly thoughtful.53708225Gift card balance questionJett WolffMr. Skyla TrantowJun 14, 2025, 2:19 PM
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Properties

Customer
Name
Jett Wolff
Email
alyce_lindgren@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
8,447
Lifetime spend
5,133
Last purchase
Mar 20, 2026
Skin tone
deep
Foundation shade
—
Skin concerns
—
Allergies / restrictions
paraben-free, nickel-allergy
Favorite brands
Rare Beauty, Olaplex, Estée Lauder
YTD spend
1,554
App installed
Yes
App last opened
—
Email subscribed
—
Marketing segment
new-customer
Last purchase amount
29
Total orders
29
Preferred category
wellness
Tickets
Tickets
47
Last seen
May 5, 2026
Responses
Avg rating
4.82