Jett Wolff
alyce_lindgren@yahoo.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Color match through the app worked perfectly. Foundation is spot on. | 95325026Return after 30-day window | Apr 17, 2026, 3:32 AM | ||
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 80073313Refund not received | Jan 25, 2026, 4:39 PM | ||
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 22799171BOPIS order cancelled at store | Jan 18, 2026, 1:18 PM | ||
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 22078411Lost package follow-up | Dec 28, 2025, 1:14 PM | ||
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 65991114Discount code not working | Dec 7, 2025, 5:36 AM | ||
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 61500089Address change after shipping | Sep 14, 2025, 7:25 AM | ||
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 81822466App login problem | Aug 5, 2025, 11:36 AM | ||
| 5/5 | Did everything from my phone in the elevator. So easy. | 80021464Return after 30-day window | Jul 19, 2025, 2:34 PM | ||
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 09527644BOPIS order cancelled at store | Jul 11, 2025, 11:43 PM | ||
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 79273662Allergic reaction concern | Jun 30, 2025, 9:32 AM | ||
| 5/5 | Helped me find a fragrance similar to one that was discontinued. Truly thoughtful. | 53708225Gift card balance question | Jun 14, 2025, 2:19 PM |