Jett Wolff
alyce_lindgren@yahoo.com
Showing 1 - 47 of 47
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 94825531 | Influencer code not working | Closed | Normal | — | Chat | appshade-match | 3h | ○Sent, no reply | — | — | — | May 5, 2026 | May 10, 2026 | ||
| 70842187 | App login problem | Open | Normal | — | Chat | shippingreturnsrefund | - | —Skipped | — | — | — | Apr 23, 2026 | - | ||
| 94487220 | Item authenticity concern | Closed | Low | — | returnsapp | 5h | ○Sent, no reply | — | — | — | Apr 18, 2026 | Apr 25, 2026 | |||
| 53871317 | Cancel subscription / Auto-replenish | Solved | Normal | — | loyaltybopisinfluencer | 6h | ○Sent, no reply | — | — | — | Apr 17, 2026 | - | |||
| 95325026 | Return after 30-day window | Solved | Normal | — | — | 12h | ●Responded | 5/5 | — | — | Apr 16, 2026 | - | |||
| 80922052 | Shipping cost question | Solved | Low | — | Social | samplesrefund | 6h | ⊘Not fired | — | — | — | Apr 3, 2026 | - | ||
| 47532290 | Wrong shade sent | Closed | Normal | — | Chat | shade-matchbopis | 2d 16h | ○Sent, no reply | — | — | — | Mar 31, 2026 | Apr 8, 2026 | ||
| 97001284 | Order arrived damaged | Solved | Normal | — | Chat | fragranceinfluencervip | 8d 8h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | ||
| 61601891 | BOPIS order cancelled at store | Solved | Normal | — | returnsapp | 8h | ○Sent, no reply | — | — | — | Mar 7, 2026 | - | |||
| 93819017 | Wholesale order question | Closed | High | — | gift-cardshade-match | 23h | ○Sent, no reply | — | — | — | Feb 27, 2026 | Mar 7, 2026 | |||
| 80822150 | Loyalty points not posting | Solved | Normal | — | Social | gift-cardapprefund | 11h | ⊘Not fired | — | — | — | Feb 27, 2026 | - | ||
| 59008180 | App crashes at checkout | Closed | Normal | — | fragrancerefund | 6h | ○Sent, no reply | — | — | — | Feb 26, 2026 | Mar 2, 2026 | |||
| 58259427 | Influencer code not working | Solved | Normal | — | samplesvip | 20h | ○Sent, no reply | — | — | — | Feb 15, 2026 | - | |||
| 07496187 | Pro discount enrollment | Solved | Normal | — | damagedshade-matchshipping | 8h | ○Sent, no reply | — | — | — | Jan 26, 2026 | - | |||
| 80073313 | Refund not received | Solved | Normal | — | Phone | loyaltyvipdamaged | 23h | ●Responded | 2/5 | — | — | Jan 23, 2026 | - | ||
| 22799171 | BOPIS order cancelled at store | Solved | Normal | — | Chat | refund | 1d 10h | ●Responded | 2/5 | — | — | Jan 16, 2026 | - | ||
| 77702487 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | — | 6h | ○Sent, no reply | — | — | — | Jan 11, 2026 | - | ||
| 22078411 | Lost package follow-up | Solved | Normal | — | appdamaged | 5h | ●Responded | 5/5 | — | — | Dec 26, 2025 | - | |||
| 68609514 | Birthday gift not received | Solved | Normal | — | gift-carddamagedloyalty | 1h | ○Sent, no reply | — | — | — | Dec 19, 2025 | - | |||
| 65991114 | Discount code not working | Closed | Normal | — | bopisshippingreturns | 7h | ●Responded | 9/11 | — | — | Dec 5, 2025 | Dec 10, 2025 | |||
| 09659581 | App login problem | Closed | Normal | — | refundloyalty | 1h | ○Sent, no reply | — | — | — | Dec 3, 2025 | Dec 6, 2025 | |||
| 36225660 | Pro discount enrollment | Solved | Normal | — | samplesapp | 21h | ○Sent, no reply | — | — | — | Nov 25, 2025 | - | |||
| 90700621 | App crashes at checkout | Open | Normal | — | shipping | - | —Skipped | — | — | — | Nov 23, 2025 | - | |||
| 38202128 | Lost package follow-up | Solved | Normal | — | Chat | — | 5h | ○Sent, no reply | — | — | — | Nov 23, 2025 | - | ||
| 19679988 | Order arrived damaged | Solved | Normal | — | shade-matchapp | 7d 3h | ○Sent, no reply | — | — | — | Nov 17, 2025 | - | |||
| 53325416 | Restock alert for backorder | Closed | High | — | Social | shade-match | 23h | ⊘Not fired | — | — | — | Nov 15, 2025 | Nov 23, 2025 | ||
| 72788519 | Klarna / Afterpay split issue | Closed | Normal | — | Phone | shippingshade-match | 23h | ○Sent, no reply | — | — | — | Nov 14, 2025 | Nov 21, 2025 | ||
| 58001071 | Missing samples in order | Solved | Normal | — | gift-cardshippingapp | 21h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | |||
| 14681695 | Klarna / Afterpay split issue | Solved | High | — | shade-matchshippinggift-card | 4d 10h | ○Sent, no reply | — | — | — | Oct 16, 2025 | - | |||
| 51153755 | Wrong shade sent | Solved | Normal | — | — | 2d 7h | ○Sent, no reply | — | — | — | Oct 7, 2025 | - | |||
| 97090532 | Refund not received | Solved | Normal | — | gift-card | 6h | ○Sent, no reply | — | — | — | Sep 13, 2025 | - | |||
| 61500089 | Address change after shipping | Solved | Low | — | — | 6h | ●Responded | 5/5 | — | — | Sep 12, 2025 | - | |||
| 96763549 | Store experience feedback | Closed | Low | — | loyalty | 11h | ⊘Not fired | — | — | — | Sep 3, 2025 | Sep 7, 2025 | |||
| 13308012 | Missing items in shipment | Closed | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 30, 2025 | Sep 3, 2025 | ||
| 47422042 | App login problem | Pending | Normal | — | Chat | refundvip | - | —Skipped | — | — | — | Aug 8, 2025 | - | ||
| 78339316 | BOPIS pickup not ready | Closed | Normal | — | Chat | gift-cardbopis | 1d 22h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 12, 2025 | ||
| 81822466 | App login problem | Solved | Normal | — | Chat | influencersamplesvip | 2h | ●Responded | 5/5 | — | — | Aug 4, 2025 | - | ||
| 75527086 | App login problem | Closed | Normal | — | fragrancesamplesshade-match | 22h | ○Sent, no reply | — | — | — | Jul 30, 2025 | Aug 4, 2025 | |||
| 80021464 | Return after 30-day window | Closed | Low | — | Chat | influencervipreturns | 3h | ●Responded | 5/5 | — | — | Jul 18, 2025 | Jul 20, 2025 | ||
| 09527644 | BOPIS order cancelled at store | Solved | Normal | — | — | 1h | ●Responded | 5/5 | — | — | Jul 11, 2025 | - | |||
| 41610192 | Loyalty points not posting | Closed | High | — | app | 5h | ○Sent, no reply | — | — | — | Jul 6, 2025 | Jul 8, 2025 | |||
| 79273662 | Allergic reaction concern | Solved | High | — | damagedshippinggift-card | 3h | ●Responded | 5/5 | — | — | Jun 28, 2025 | - | |||
| 17276697 | Discount code not working | Open | Low | — | Chat | influencerfragrance | - | —Skipped | — | — | — | Jun 26, 2025 | - | ||
| 84107869 | BOPIS pickup not ready | Solved | Normal | — | influencer | 5h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 93565876 | Allergic reaction concern | Solved | High | — | shippingwholesaleshade-match | 2d 23h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - | |||
| 53708225 | Gift card balance question | Solved | Normal | — | — | 2h | ●Responded | 5/5 | — | — | Jun 13, 2025 | - | |||
| 95490853 | Where is my order? | Open | Low | — | Phone | samples | - | —Skipped | — | — | — | May 29, 2025 | - |