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CustomersJett Wolff

Jett Wolff

alyce_lindgren@yahoo.com
Tickets47Responses11
Showing 1 - 47 of 47
External ID
Subject
Status
Priority
Customer
Company
Assigned to
Channel
Tags
Resolution
Survey state
Response
QA
Signals
Created
Closed
94825531Influencer code not workingClosedNormalJett Wolff—Mr. Lonie HudsonChat
appshade-match
3h○Sent, no reply———May 5, 2026May 10, 2026
70842187App login problemOpenNormalJett Wolff—Jacklyn DareChat
shippingreturnsrefund
-—Skipped———Apr 23, 2026-
94487220Item authenticity concernClosedLowJett Wolff—Mr. Cade SengerEmail
returnsapp
5h○Sent, no reply———Apr 18, 2026Apr 25, 2026
53871317Cancel subscription / Auto-replenishSolvedNormalJett Wolff—Katrina JohnsEmail
loyaltybopisinfluencer
6h○Sent, no reply———Apr 17, 2026-
95325026Return after 30-day windowSolvedNormalJett Wolff—Ignatius CummerataEmail—12h●Responded5/5——Apr 16, 2026-
80922052Shipping cost questionSolvedLowJett Wolff—Lily RaynorSocial
samplesrefund
6h⊘Not fired———Apr 3, 2026-
47532290Wrong shade sentClosedNormalJett Wolff—Mr. Lonie HudsonChat
shade-matchbopis
2d 16h○Sent, no reply———Mar 31, 2026Apr 8, 2026
97001284Order arrived damagedSolvedNormalJett Wolff—Chaz RennerChat
fragranceinfluencervip
8d 8h○Sent, no reply———Mar 30, 2026-
61601891BOPIS order cancelled at storeSolvedNormalJett Wolff—Amely PacochaEmail
returnsapp
8h○Sent, no reply———Mar 7, 2026-
93819017Wholesale order questionClosedHighJett Wolff—Julie HodkiewiczEmail
gift-cardshade-match
23h○Sent, no reply———Feb 27, 2026Mar 7, 2026
80822150Loyalty points not postingSolvedNormalJett Wolff—Faith HilllSocial
gift-cardapprefund
11h⊘Not fired———Feb 27, 2026-
59008180App crashes at checkoutClosedNormalJett Wolff—Steve O'ConnerEmail
fragrancerefund
6h○Sent, no reply———Feb 26, 2026Mar 2, 2026
58259427Influencer code not workingSolvedNormalJett Wolff—Steve O'ConnerEmail
samplesvip
20h○Sent, no reply———Feb 15, 2026-
07496187Pro discount enrollmentSolvedNormalJett Wolff—Steve O'ConnerEmail
damagedshade-matchshipping
8h○Sent, no reply———Jan 26, 2026-
80073313Refund not receivedSolvedNormalJett Wolff—Garth DooleyPhone
loyaltyvipdamaged
23h●Responded2/5——Jan 23, 2026-
22799171BOPIS order cancelled at storeSolvedNormalJett Wolff—Yazmin JastChat
refund
1d 10h●Responded2/5——Jan 16, 2026-
77702487Cancel subscription / Auto-replenishSolvedNormalJett Wolff—Lily RaynorPhone—6h○Sent, no reply———Jan 11, 2026-
22078411Lost package follow-upSolvedNormalJett Wolff—Steve O'ConnerEmail
appdamaged
5h●Responded5/5——Dec 26, 2025-
68609514Birthday gift not receivedSolvedNormalJett Wolff—Steve O'ConnerEmail
gift-carddamagedloyalty
1h○Sent, no reply———Dec 19, 2025-
65991114Discount code not workingClosedNormalJett Wolff—Lily RaynorEmail
bopisshippingreturns
7h●Responded9/11——Dec 5, 2025Dec 10, 2025
09659581App login problemClosedNormalJett Wolff—Amely PacochaEmail
refundloyalty
1h○Sent, no reply———Dec 3, 2025Dec 6, 2025
36225660Pro discount enrollmentSolvedNormalJett Wolff—Lily RaynorEmail
samplesapp
21h○Sent, no reply———Nov 25, 2025-
90700621App crashes at checkoutOpenNormalJett Wolff—Kip Schroeder IVEmail
shipping
-—Skipped———Nov 23, 2025-
38202128Lost package follow-upSolvedNormalJett Wolff—Steve O'ConnerChat—5h○Sent, no reply———Nov 23, 2025-
19679988Order arrived damagedSolvedNormalJett Wolff—Faith HilllEmail
shade-matchapp
7d 3h○Sent, no reply———Nov 17, 2025-
53325416Restock alert for backorderClosedHighJett Wolff—Oscar O'HaraSocial
shade-match
23h⊘Not fired———Nov 15, 2025Nov 23, 2025
72788519Klarna / Afterpay split issueClosedNormalJett Wolff—Tommy KuvalisPhone
shippingshade-match
23h○Sent, no reply———Nov 14, 2025Nov 21, 2025
58001071Missing samples in orderSolvedNormalJett Wolff—Jacklyn DareEmail
gift-cardshippingapp
21h○Sent, no reply———Oct 17, 2025-
14681695Klarna / Afterpay split issueSolvedHighJett Wolff—Dr. Mandy McLaughlinEmail
shade-matchshippinggift-card
4d 10h○Sent, no reply———Oct 16, 2025-
51153755Wrong shade sentSolvedNormalJett Wolff—Jacklyn DareEmail—2d 7h○Sent, no reply———Oct 7, 2025-
97090532Refund not receivedSolvedNormalJett Wolff—Miss Amber Hintz Sr.Email
gift-card
6h○Sent, no reply———Sep 13, 2025-
61500089Address change after shippingSolvedLowJett Wolff—Mr. Lonie HudsonEmail—6h●Responded5/5——Sep 12, 2025-
96763549Store experience feedbackClosedLowJett Wolff—Faith HilllEmail
loyalty
11h⊘Not fired———Sep 3, 2025Sep 7, 2025
13308012Missing items in shipmentClosedNormalJett Wolff—Vilma GusikowskiChat—6h○Sent, no reply———Aug 30, 2025Sep 3, 2025
47422042App login problemPendingNormalJett Wolff—Mr. Skyla TrantowChat
refundvip
-—Skipped———Aug 8, 2025-
78339316BOPIS pickup not readyClosedNormalJett Wolff—Leonard Waters-HowellChat
gift-cardbopis
1d 22h○Sent, no reply———Aug 5, 2025Aug 12, 2025
81822466App login problemSolvedNormalJett Wolff—Chaz RennerChat
influencersamplesvip
2h●Responded5/5——Aug 4, 2025-
75527086App login problemClosedNormalJett Wolff—Katrina JohnsEmail
fragrancesamplesshade-match
22h○Sent, no reply———Jul 30, 2025Aug 4, 2025
80021464Return after 30-day windowClosedLowJett Wolff—Jacklyn DareChat
influencervipreturns
3h●Responded5/5——Jul 18, 2025Jul 20, 2025
09527644BOPIS order cancelled at storeSolvedNormalJett Wolff—Mr. Lonie HudsonEmail—1h●Responded5/5——Jul 11, 2025-
41610192Loyalty points not postingClosedHighJett Wolff—Mr. Skyla TrantowEmail
app
5h○Sent, no reply———Jul 6, 2025Jul 8, 2025
79273662Allergic reaction concernSolvedHighJett Wolff—Kaela FriesenEmail
damagedshippinggift-card
3h●Responded5/5——Jun 28, 2025-
17276697Discount code not workingOpenLowJett Wolff—Yazmin JastChat
influencerfragrance
-—Skipped———Jun 26, 2025-
84107869BOPIS pickup not readySolvedNormalJett Wolff—Chaz RennerEmail
influencer
5h○Sent, no reply———Jun 19, 2025-
93565876Allergic reaction concernSolvedHighJett Wolff—Tommy KuvalisEmail
shippingwholesaleshade-match
2d 23h○Sent, no reply———Jun 18, 2025-
53708225Gift card balance questionSolvedNormalJett Wolff—Mr. Skyla TrantowEmail—2h●Responded5/5——Jun 13, 2025-
95490853Where is my order?OpenLowJett Wolff—Tommy KuvalisPhone
samples
-—Skipped———May 29, 2025-
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Properties

Customer
Name
Jett Wolff
Email
alyce_lindgren@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
8,447
Lifetime spend
5,133
Last purchase
Mar 20, 2026
Skin tone
deep
Foundation shade
—
Skin concerns
—
Allergies / restrictions
paraben-free, nickel-allergy
Favorite brands
Rare Beauty, Olaplex, Estée Lauder
YTD spend
1,554
App installed
Yes
App last opened
—
Email subscribed
—
Marketing segment
new-customer
Last purchase amount
29
Total orders
29
Preferred category
wellness
Tickets
Tickets
47
Last seen
May 5, 2026
Responses
Avg rating
4.82