Nathaniel Lynch
edmond.roberts7@hotmail.com
Showing 1 - 29 of 29
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 16995476 | Return after 30-day window | Solved | Normal | Nathaniel Lynch | — |  Miss Amber Hintz Sr. | gift-cardinfluencerreturns | 2h | ●Responded | 4/5 | — | — | May 20, 2026 | - | |
| 28686306 | Refund not received | Solved | High | Nathaniel Lynch | — |  Dr. Mandy McLaughlin | — | 2d 13h | ○Sent, no reply | — | — | — | May 19, 2026 | - | |
| 28736679 | Birthday gift not received | Solved | High | Nathaniel Lynch | — | Dr. Mandy McLaughlin | refund | 6h | ○Sent, no reply | — | — | — | May 7, 2026 | - | |
| 71794782 | Klarna / Afterpay split issue | Closed | High | Nathaniel Lynch | — |  Amely Pacocha | — | 22h | ●Responded | 10/11 | — | — | Apr 27, 2026 | Apr 29, 2026 | |
| 50934370 | Loyalty points not posting | Pending | Normal | Nathaniel Lynch | — |  Kaela Friesen | shade-matchrefund | - | —Skipped | — | — | — | Apr 21, 2026 | - | |
| 20936922 | Lost package follow-up | Closed | Low | Nathaniel Lynch | — |  Steve O'Conner | Chat | — | 1h | ⊘Not fired | — | — | — | Apr 14, 2026 | Apr 21, 2026 |
| 96770185 | App crashes at checkout | Solved | Normal | Nathaniel Lynch | — |  Julie Hodkiewicz | — | 3h | ○Sent, no reply | — | — | — | Apr 10, 2026 | - | |
| 70200874 | Missing items in shipment | Solved | Normal | Nathaniel Lynch | — |  Chaz Renner | Chat | app | 9d 23h | ●Responded | 2/5 | — | — | Mar 5, 2026 | - |
| 95771703 | Discount code not working | Solved | Normal | Nathaniel Lynch | — |  Leonard Waters-Howell | fragrance | 2h | ○Sent, no reply | — | — | — | Feb 3, 2026 | - | |
| 03343560 | Question about product ingredients | Solved | Normal | Nathaniel Lynch | — |  Yazmin Jast | Chat | app | 6h | ●Responded | 10/11 | — | — | Jan 8, 2026 | - |
| 58567795 | App crashes at checkout | Closed | Normal | Nathaniel Lynch | — |  Darryl Jacobi | Chat | shade-match | 1h | ⊘Not fired | — | — | — | Dec 26, 2025 | Jan 2, 2026 |
| 04773877 | BOPIS pickup not ready | Open | High | Nathaniel Lynch | — | Dr. Mandy McLaughlin | Chat | samples | - | —Skipped | — | — | — | Dec 26, 2025 | - |
| 75781122 | Gift card balance question | Solved | Normal | Nathaniel Lynch | — |  Mr. Cade Senger | fragrancereturnsrefund | 5h | ○Sent, no reply | — | — | — | Dec 12, 2025 | - | |
| 56576576 | Gift card balance question | Closed | Normal | Nathaniel Lynch | — | Darryl Jacobi | wholesaleshippinggift-card | 7h | ●Responded | 5/5 | — | — | Dec 5, 2025 | Dec 12, 2025 | |
| 74216787 | Where is my order? | Solved | Normal | Nathaniel Lynch | — |  Ignatius Cummerata | samplesfragrance | 16h | ⊘Not fired | — | — | — | Nov 28, 2025 | - | |
| 00154716 | Cancel order request | Solved | Normal | Nathaniel Lynch | — | Amely Pacocha | Chat | — | 6h | ○Sent, no reply | — | — | — | Nov 18, 2025 | - |
| 18577668 | Item authenticity concern | Pending | Urgent | Nathaniel Lynch | — |  Mr. Eliza Gerhold IV | Chat | — | - | —Skipped | — | — | — | Nov 12, 2025 | - |
| 98589836 | BOPIS order cancelled at store | Solved | Low | Nathaniel Lynch | — | Dr. Mandy McLaughlin | refundfragrance | 3h | ●Responded | 5/5 | — | — | Oct 28, 2025 | - | |
| 53269252 | Wholesale order question | Pending | Normal | Nathaniel Lynch | — |  Katrina Johns | Social | returnssamplesdamaged | - | —Skipped | — | — | — | Oct 24, 2025 | - |
| 03859977 | Missing items in shipment | Pending | Normal | Nathaniel Lynch | — | Mr. Eliza Gerhold IV | gift-cardsamplesbopis | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 73715229 | Shipping cost question | Closed | Normal | Nathaniel Lynch | — | Mr. Cade Senger | Social | — | 2h | ⊘Not fired | — | — | — | Oct 10, 2025 | Oct 14, 2025 |
| 05675604 | Insider tier issue | Solved | Normal | Nathaniel Lynch | — |  Oscar O'Hara | loyaltyfragrance | 1d | ⊘Not fired | — | — | — | Aug 29, 2025 | - | |
| 36754961 | Store experience feedback | Open | Normal | Nathaniel Lynch | — | Dr. Mandy McLaughlin | Chat | gift-cardinfluencer | - | —Skipped | — | — | — | Aug 29, 2025 | - |
| 71368291 | Birthday gift not received | Solved | Low | Nathaniel Lynch | — | Kaela Friesen | Chat | returnsappshade-match | 15h | ○Sent, no reply | — | — | — | Aug 25, 2025 | - |
| 01606885 | Wrong shade sent | Pending | Normal | Nathaniel Lynch | — | Kaela Friesen | Phone | — | - | —Skipped | — | — | — | Jul 18, 2025 | - |
| 09523121 | Loyalty points not posting | Solved | High | Nathaniel Lynch | — |  Garth Dooley | Chat | — | 3h | ●Responded | 9/11 | — | — | Jul 3, 2025 | - |
| 40416701 | Lost package follow-up | Solved | Normal | Nathaniel Lynch | — | Amely Pacocha | shade-matchgift-card | 1d 21h | ⊘Not fired | — | — | — | Jul 2, 2025 | - | |
| 13088295 | Shipping cost question | Closed | Low | Nathaniel Lynch | — |  Vilma Gusikowski | shippingwholesalevip | 6h | ○Sent, no reply | — | — | — | Jun 24, 2025 | Jul 1, 2025 | |
| 41249957 | Klarna / Afterpay split issue | Solved | High | Nathaniel Lynch | — | Miss Amber Hintz Sr. | samplesbopis | 6h | ○Sent, no reply | — | — | — | Jun 5, 2025 | - |