Daphne Hickle-Lynch
isaias_lebsack83@hotmail.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 7/11 | It's fine. Nothing makes me actively recommend it though. | 12701678Birthday gift not received | Mar 29, 2026, 8:14 AM | ||
| 5/5 | Quick refund, clear communication, and they upgraded my shipping for the next order. | 72331908BOPIS order cancelled at store | Mar 17, 2026, 5:58 AM | ||
| 4/5 | Good. The personalization was decent but missed my undertone. | 87402409Wholesale order question | Mar 13, 2026, 2:46 AM | ||
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 02229691Item authenticity concern | Feb 25, 2026, 8:24 AM | ||
| 5/5 | They reshipped my order overnight after the package was lost. Top tier. | 61855931Loyalty points not posting | Jan 2, 2026, 3:07 AM | ||
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 61507442Address change after shipping | Nov 29, 2025, 5:39 AM | ||
| 3/5 | Resolved but I had to dig for the right form. | 86790713BOPIS pickup not ready | Sep 13, 2025, 3:03 AM | ||
| 10/11 | Already referred three friends. They all love it too. | 28222007Item authenticity concern | Sep 7, 2025, 4:26 AM | ||
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 81158179Refund not received | Aug 29, 2025, 6:21 PM | ||
| 1/5 | Agents kept transferring me, no one took ownership. | 38329546Store experience feedback | Aug 23, 2025, 12:33 AM | ||
| 2/5 | They closed my ticket without resolving it. Had to open a new one. | 84534820Return after 30-day window | Aug 20, 2025, 6:40 PM | ||
| 7/11 | I'm a regular customer but I don't evangelize. | 08206391Order arrived damaged | Jul 7, 2025, 5:20 PM | ||
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 65231134BOPIS pickup not ready | May 24, 2025, 8:26 AM |