Toby Mosciski
earnest_hoppe59@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 73021106Wholesale order question | Toby Mosciski |  Mr. Lonie Hudson | May 8, 2026, 8:34 PM |
| 1/5 | More inclusive shade ranges would be huge. | 84875059Foundation match help | Toby Mosciski |  Yazmin Jast | May 7, 2026, 8:13 PM |
| 3/5 | Multiple screens, multiple agents. Could have been a one-click thing. | 43242544BOPIS order cancelled at store | Toby Mosciski |  Kip Schroeder IV | Apr 12, 2026, 6:40 AM |
| 5/5 | Resolved my issue and even taught me how to use the new app features. Excellent. | 49168622Price match request | Toby Mosciski |  Julie Hodkiewicz | Feb 24, 2026, 5:20 AM |
| 4/5 | Solved my return, just needed a couple of follow-ups to get there. | 18922082Insider tier issue | Toby Mosciski | Julie Hodkiewicz | Jan 4, 2026, 8:44 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 09091031Birthday gift not received | Toby Mosciski |  Oscar O'Hara | Dec 21, 2025, 3:16 AM |
| 2/5 | App keeps crashing at checkout and support just told me to clear the cache. That doesn't help. | 38967345App crashes at checkout | Toby Mosciski | Kip Schroeder IV | Nov 19, 2025, 11:00 PM |
| 5/5 | Sara helped me build a gift bundle for my mom's birthday. So sweet. | 83341360Loyalty points not posting | Toby Mosciski |  Chaz Renner | Nov 13, 2025, 5:52 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 51931471BOPIS pickup not ready | Toby Mosciski |  Katrina Johns | Oct 29, 2025, 4:05 AM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 97289651Allergic reaction concern | Toby Mosciski |  Kaela Friesen | Sep 25, 2025, 2:14 AM |
| 4/5 | Solid first impression. The welcome email was a little overwhelming. | 99453875Order arrived damaged | Toby Mosciski |  Mr. Eliza Gerhold IV | Aug 15, 2025, 1:49 PM |
| 4/5 | Generally happy. The fragrance sample they sent wasn't what I picked but close enough. | 28307182Item authenticity concern | Toby Mosciski |  Garth Dooley | Jul 18, 2025, 4:23 PM |
| 3/5 | Took some effort. Had to escalate to a manager to override the return window. | 80465234Question about product ingredients | Toby Mosciski |  Amely Pacocha | Jun 1, 2025, 8:02 AM |