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CustomersMiss Emma Weimann

Miss Emma Weimann

scot94@hotmail.com
Tickets38Responses8
Showing 1 - 8 of 8
Rating
Comment
Ticket
Customer
Team member
Responded
10/11The Elite tier perks are worth every dollar of lifetime spend.24840609App login problemMiss Emma WeimannKaela FriesenMay 9, 2026, 2:51 PM
4/5Got there in the end. The chat went in circles for a bit.07127154Missing items in shipmentMiss Emma WeimannDr. Mandy McLaughlinApr 1, 2026, 8:35 PM
5/5Lightning fast response, fixed my Insider points balance in one message.25167110Insider tier issueMiss Emma WeimannMr. Lonie HudsonMar 16, 2026, 9:23 PM
4/5Good chat support. Returned product still hadn't been processed when I followed up.94142694Restock alert for backorderMiss Emma WeimannOscar O'HaraFeb 12, 2026, 5:46 AM
5/5Resolved the discount code issue and added bonus points for the trouble. 10/10.58636451Loyalty points not postingMiss Emma WeimannJacklyn DareJan 17, 2026, 4:45 AM
5/5Loved that they followed up two days later to make sure the replacement arrived.18517937Cancel order requestMiss Emma WeimannMr. Eliza Gerhold IVNov 4, 2025, 2:49 PM
5/5Such a delightful first impression. Already shopping.46251754Foundation match helpMiss Emma WeimannIgnatius CummerataAug 30, 2025, 2:06 PM
5/5Got my points credited back for an order I had to cancel. Super easy.86215813Missing samples in orderMiss Emma WeimannMr. Eliza Gerhold IVAug 9, 2025, 10:10 PM
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Properties

Customer
Name
Miss Emma Weimann
Email
scot94@hotmail.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
12,642
Lifetime spend
—
Last purchase
—
Skin tone
light-medium
Foundation shade
—
Skin concerns
dryness
Allergies / restrictions
—
Favorite brands
Drunk Elephant, Sol de Janeiro, Chanel, Glossier
YTD spend
3,090
App installed
Yes
App last opened
May 16, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
480
Total orders
70
Preferred category
makeup
Tickets
Tickets
38
Last seen
May 7, 2026
Responses
Avg rating
5.38