Amos Mills
sandy.hahn77@yahoo.com
Showing 1 - 13 of 13
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Wrong shade sent twice. Their solution was to wait for another shipment. | 45091908App crashes at checkout | Amos Mills |  Eula McKenzie | Apr 5, 2026, 4:10 AM |
| 5/5 | Customer care actually listened. Refund processed without making me jump through hoops. | 22752331Lost package follow-up | Amos Mills |  Chaz Renner | Mar 17, 2026, 4:37 PM |
| 4/5 | Loyalty program for non-Insiders too. | 42223074Question about product ingredients | Amos Mills |  Darryl Jacobi | Feb 28, 2026, 2:23 AM |
| 2/5 | The refund still hasn't been processed and it's been two weeks. | 74853860App crashes at checkout | Amos Mills |  Mr. Lonie Hudson | Jan 12, 2026, 8:34 AM |
| 5/5 | Quick, frictionless. Bookmarking my next return. | 69048274Klarna / Afterpay split issue | Amos Mills |  Ignatius Cummerata | Dec 12, 2025, 7:55 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 90667678Allergic reaction concern | Amos Mills |  Oscar O'Hara | Nov 21, 2025, 11:02 PM |
| 4/5 | Good. The personalization was decent but missed my undertone. | 00509310Allergic reaction concern | Amos Mills |  Miss Amber Hintz Sr. | Nov 21, 2025, 5:04 PM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 17999830Foundation match help | Amos Mills |  Vilma Gusikowski | Oct 21, 2025, 7:09 PM |
| 10/11 | The brand range alone makes it worth it. Service makes it lifelong. | 37036729Price match request | Amos Mills |  Steve O'Conner | Sep 9, 2025, 11:57 PM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 61103204Return after 30-day window | Amos Mills | Chaz Renner | Sep 4, 2025, 9:18 AM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 74494226BOPIS order cancelled at store | Amos Mills |  Kaela Friesen | Jul 27, 2025, 8:35 AM |
| 2/5 | Took a manual override from a manager just to refund a clearly broken product. | 13310362BOPIS order cancelled at store | Amos Mills |  Lily Raynor | Jul 12, 2025, 10:52 PM |
| 10/11 | Already referred three friends. They all love it too. | 22542174Refund not received | Amos Mills | Kaela Friesen | Jun 14, 2025, 1:00 PM |