Mrs. Joanne Quigley
dustin_mueller86@gmail.com
Showing 1 - 11 of 11
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 2/5 | Customer service has gone downhill. Used to love this brand. | 38338785Lost package follow-up | May 12, 2026, 6:38 AM | ||
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 56824891Wrong shade sent | Apr 3, 2026, 5:45 AM | ||
| 1/5 | Worst process I've experienced in retail. Will not come back. | 85351617Pro discount enrollment | Mar 18, 2026, 5:13 PM | ||
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 99870334Return after 30-day window | Jan 30, 2026, 8:04 PM | ||
| 9/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 61212825Wholesale order question | Jan 24, 2026, 4:54 PM | ||
| 3/5 | Eventually solved, but the process wasn't intuitive. | 60680162App crashes at checkout | Dec 21, 2025, 8:12 AM | ||
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 63624468Gift card balance question | Oct 29, 2025, 7:42 PM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 18302967Order arrived damaged | Oct 21, 2025, 11:56 AM | ||
| 5/5 | Got my Insider perks set up in under a minute. | 38824111Foundation match help | Oct 16, 2025, 11:34 PM | ||
| 9/11 | The Elite tier perks are worth every dollar of lifetime spend. | 52347553Pro discount enrollment | Oct 5, 2025, 5:43 AM | ||
| 10/11 | Already referred three friends. They all love it too. | 75572832App crashes at checkout | Jul 8, 2025, 10:24 AM |