Mrs. Joanne Quigley
dustin_mueller86@gmail.com
Showing 1 - 45 of 45
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 38338785 | Lost package follow-up | Closed | Normal | — | fragrance | 13h | ●Responded | 2/5 | — | — | May 11, 2026 | May 16, 2026 | |||
| 25138329 | Price match request | Closed | Normal | — | damaged | 9h | ○Sent, no reply | — | — | — | May 7, 2026 | May 8, 2026 | |||
| 11408334 | Return after 30-day window | Solved | Normal | — | Social | refund | 1d | ⊘Not fired | — | — | — | May 7, 2026 | - | ||
| 91090902 | Discount code not working | Solved | Normal | — | shade-matchrefund | 20h | ○Sent, no reply | — | — | — | May 5, 2026 | - | |||
| 23634400 | Refund not received | Solved | Normal | — | Chat | — | 6d 8h | ⊘Not fired | — | — | — | Apr 24, 2026 | - | ||
| 27546215 | Influencer code not working | Solved | Normal | — | shippinggift-card | 23h | ○Sent, no reply | — | — | — | Apr 12, 2026 | - | |||
| 96860976 | Allergic reaction concern | Solved | Low | — | Chat | gift-card | 3h | ⊘Not fired | — | — | — | Apr 9, 2026 | - | ||
| 46400636 | Pro discount enrollment | Solved | Normal | — | samplesreturnsvip | 20h | ○Sent, no reply | — | — | — | Apr 2, 2026 | - | |||
| 44526218 | Loyalty points not posting | Closed | Normal | — | appwholesaleshade-match | 20h | ○Sent, no reply | — | — | — | Apr 2, 2026 | Apr 9, 2026 | |||
| 56824891 | Wrong shade sent | Closed | Normal | — | Chat | — | 22h | ●Responded | 4/5 | — | — | Mar 31, 2026 | Apr 8, 2026 | ||
| 16231264 | Missing samples in order | Solved | Normal | — | damagedgift-cardinfluencer | 2d 5h | ○Sent, no reply | — | — | — | Mar 30, 2026 | - | |||
| 81780317 | Lost package follow-up | Solved | Low | — | loyaltyvip | 16h | ○Sent, no reply | — | — | — | Mar 20, 2026 | - | |||
| 85351617 | Pro discount enrollment | Solved | Normal | — | — | 6h | ●Responded | 1/5 | — | — | Mar 16, 2026 | - | |||
| 13761660 | Foundation match help | Solved | Low | — | Chat | samplesbopis | 10h | ○Sent, no reply | — | — | — | Mar 12, 2026 | - | ||
| 81752261 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | shippingapp | 20h | ○Sent, no reply | — | — | — | Mar 10, 2026 | - | ||
| 17002698 | App login problem | Open | High | — | Phone | — | - | —Skipped | — | — | — | Feb 12, 2026 | - | ||
| 82710810 | Allergic reaction concern | Solved | Low | — | Chat | shade-matchinfluencerwholesale | 1h | ○Sent, no reply | — | — | — | Feb 6, 2026 | - | ||
| 99870334 | Return after 30-day window | Solved | High | — | — | 5h | ●Responded | 3/5 | — | — | Jan 29, 2026 | - | |||
| 74096128 | Question about product ingredients | Solved | Normal | — | refundwholesalebopis | 1d | ○Sent, no reply | — | — | — | Jan 23, 2026 | - | |||
| 61212825 | Wholesale order question | Closed | Low | — | Phone | — | 6h | ●Responded | 9/11 | — | — | Jan 23, 2026 | Jan 28, 2026 | ||
| 74506629 | Influencer code not working | Solved | Normal | — | shade-match | 12h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - | |||
| 52773035 | Allergic reaction concern | Solved | Normal | — | bopisdamaged | 5h | ○Sent, no reply | — | — | — | Jan 12, 2026 | - | |||
| 20813787 | Return after 30-day window | Closed | Normal | — | Phone | fragranceapp | 5h | ○Sent, no reply | — | — | — | Jan 7, 2026 | Jan 11, 2026 | ||
| 88568363 | App login problem | Closed | Normal | — | shade-matchsamples | 6h | ○Sent, no reply | — | — | — | Dec 22, 2025 | Dec 24, 2025 | |||
| 60680162 | App crashes at checkout | Solved | Urgent | — | Chat | vipfragrancebopis | 4h | ●Responded | 3/5 | — | — | Dec 19, 2025 | - | ||
| 57000821 | Insider tier issue | Closed | Normal | — | Phone | loyalty | 6h | ○Sent, no reply | — | — | — | Nov 16, 2025 | Nov 22, 2025 | ||
| 87229918 | Missing samples in order | Solved | Normal | — | damagedloyaltyreturns | 1h | ○Sent, no reply | — | — | — | Nov 6, 2025 | - | |||
| 63624468 | Gift card balance question | Solved | Low | — | returnsgift-cardshipping | 1d 17h | ●Responded | 4/5 | — | — | Oct 27, 2025 | - | |||
| 18302967 | Order arrived damaged | Closed | High | — | gift-cardapp | 2d 7h | ●Responded | 4/5 | — | — | Oct 18, 2025 | Oct 26, 2025 | |||
| 75720865 | Allergic reaction concern | Solved | Normal | — | Chat | shipping | 3d 22h | ○Sent, no reply | — | — | — | Oct 17, 2025 | - | ||
| 38824111 | Foundation match help | Solved | Normal | — | Chat | samplesloyaltyrefund | 21h | ●Responded | 5/5 | — | — | Oct 14, 2025 | - | ||
| 46662873 | App crashes at checkout | Closed | Normal | — | appwholesaledamaged | 5h | ○Sent, no reply | — | — | — | Oct 4, 2025 | Oct 10, 2025 | |||
| 52347553 | Pro discount enrollment | Solved | Normal | — | — | 2h | ●Responded | 9/11 | — | — | Oct 3, 2025 | - | |||
| 17379155 | Where is my order? | Solved | High | — | — | 1d 5h | ⊘Not fired | — | — | — | Sep 20, 2025 | - | |||
| 30210634 | Return after 30-day window | Solved | Normal | — | viprefundloyalty | 3d 9h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |||
| 45862924 | Loyalty points not posting | Closed | High | — | Phone | shippingreturnssamples | 4h | ○Sent, no reply | — | — | — | Sep 16, 2025 | Sep 20, 2025 | ||
| 30021968 | Lost package follow-up | Solved | Normal | — | Chat | refund | 5h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | ||
| 68174050 | Missing samples in order | Solved | Normal | — | Chat | — | 6h | ○Sent, no reply | — | — | — | Aug 26, 2025 | - | ||
| 35028707 | Foundation match help | Pending | Normal | — | Chat | shippingreturnssamples | - | —Skipped | — | — | — | Aug 22, 2025 | - | ||
| 06861607 | Lost package follow-up | Pending | High | — | returnsbopisapp | - | —Skipped | — | — | — | Aug 12, 2025 | - | |||
| 45450697 | Insider tier issue | Closed | Normal | — | Chat | — | 1h | ○Sent, no reply | — | — | — | Aug 2, 2025 | Aug 9, 2025 | ||
| 25706357 | Return after 30-day window | Closed | Normal | — | Chat | samplesshade-match | 23h | ○Sent, no reply | — | — | — | Jul 19, 2025 | Jul 25, 2025 | ||
| 75572832 | App crashes at checkout | Solved | High | — | Chat | shippingshade-matchgift-card | 4h | ●Responded | 10/11 | — | — | Jul 7, 2025 | - | ||
| 21359859 | Influencer code not working | Solved | Normal | — | loyaltysamplesrefund | 11h | ○Sent, no reply | — | — | — | Jun 19, 2025 | - | |||
| 68230814 | Item authenticity concern | Solved | Low | — | — | 3h | ○Sent, no reply | — | — | — | Jun 18, 2025 | - |