Reggie Orn
clint16@yahoo.com
Showing 1 - 18 of 18
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 54837600Return after 30-day window | Reggie Orn |  Katrina Johns | May 3, 2026, 6:38 PM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 75297545BOPIS pickup not ready | Reggie Orn |  Miss Amber Hintz Sr. | May 1, 2026, 2:47 AM |
| 5/5 | The chat agent walked me through how to layer my new actives without irritation. Above and beyond. | 83688511Loyalty points not posting | Reggie Orn |  Steve O'Conner | Apr 5, 2026, 12:07 PM |
| 5/5 | Amazing service! Sara helped me find the perfect foundation match over chat. | 78394357Where is my order? | Reggie Orn |  Mr. Skyla Trantow | Mar 17, 2026, 7:24 AM |
| 4/5 | Order arrived fine, agent was helpful when one product was missing. | 10494822Shipping cost question | Reggie Orn |  Lily Raynor | Feb 12, 2026, 6:44 PM |
| 5/5 | Returned my serum no questions asked, refund hit my card the next day. | 33053075Missing items in shipment | Reggie Orn |  Amely Pacocha | Jan 14, 2026, 9:57 AM |
| 10/11 | Already referred three friends. They all love it too. | 32716576Loyalty points not posting | Reggie Orn |  Ignatius Cummerata | Dec 13, 2025, 8:54 PM |
| 3/5 | Got there. Took a full week which was longer than I'd expect for a missing item. | 31881086Cancel subscription / Auto-replenish | Reggie Orn |  Eula McKenzie | Dec 1, 2025, 11:47 PM |
| 9/11 | Best in class. The app is genuinely beautiful and useful. | 95665379BOPIS order cancelled at store | Reggie Orn |  Oscar O'Hara | Nov 21, 2025, 2:28 PM |
| 7/11 | I'm a regular customer but I don't evangelize. | 33659842Insider tier issue | Reggie Orn | Oscar O'Hara | Oct 18, 2025, 7:53 PM |
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 73518426Cancel order request | Reggie Orn |  Mr. Cade Senger | Sep 29, 2025, 6:06 PM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 92217306Birthday gift not received | Reggie Orn |  Garth Dooley | Aug 25, 2025, 1:32 AM |
| 5/5 | Onboarding hit all the right notes. Made me actually want to engage with the brand. | 94867729Item authenticity concern | Reggie Orn |  Julie Hodkiewicz | Aug 3, 2025, 11:39 AM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 01300733Return after 30-day window | Reggie Orn | Julie Hodkiewicz | Aug 1, 2025, 10:28 AM |
| 5/5 | Five stars. Marisol matched my undertone perfectly over a quick chat. | 75471340Lost package follow-up | Reggie Orn |  Faith Hilll | Jul 27, 2025, 7:08 AM |
| 5/5 | Returned three items from one order with one label. Brilliant. | 62643107Order arrived damaged | Reggie Orn |  Leonard Waters-Howell | Jun 22, 2025, 5:38 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 42350715Cancel subscription / Auto-replenish | Reggie Orn |  Kip Schroeder IV | Jun 16, 2025, 1:53 AM |
| 5/5 | Helpful, friendly, and didn't make me feel silly for asking basic skincare questions. | 56458438App login problem | Reggie Orn | Oscar O'Hara | May 31, 2025, 6:06 PM |