Reggie Orn
clint16@yahoo.com
Showing 1 - 50 of 50
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 79856230 | Insider tier issue | Solved | High | — | Chat | — | 17h | ○Sent, no reply | — | — | — | May 22, 2026 | - | ||
| 09520123 | Order arrived damaged | Solved | Low | — | — | 1d 15h | ○Sent, no reply | — | — | — | May 20, 2026 | - | |||
| 83746347 | Gift card balance question | Solved | High | — | — | 21h | ⊘Not fired | — | — | — | May 11, 2026 | - | |||
| 91363173 | Order arrived damaged | Closed | Normal | — | Chat | influencersamplesfragrance | 2d | ○Sent, no reply | — | — | — | May 11, 2026 | May 14, 2026 | ||
| 73715275 | Wholesale order question | Solved | Normal | — | Phone | bopis | 3d 23h | ○Sent, no reply | — | — | — | May 4, 2026 | - | ||
| 75297545 | BOPIS pickup not ready | Solved | Low | — | — | 3h | ●Responded | 10/11 | — | — | Apr 30, 2026 | - | |||
| 54837600 | Return after 30-day window | Solved | Normal | — | Chat | appfragrancereturns | 2d 21h | ●Responded | 4/5 | — | — | Apr 29, 2026 | - | ||
| 13386094 | Foundation match help | Closed | Normal | — | loyaltybopis | 1h | ⊘Not fired | — | — | — | Apr 19, 2026 | Apr 24, 2026 | |||
| 10588721 | Shipping cost question | Solved | Normal | — | Chat | bopisfragranceapp | 2h | ○Sent, no reply | — | — | — | Apr 14, 2026 | - | ||
| 83688511 | Loyalty points not posting | Solved | Low | — | Chat | — | 3h | ●Responded | 5/5 | — | — | Apr 3, 2026 | - | ||
| 21056018 | Pro discount enrollment | Pending | High | — | damagedinfluencer | - | —Skipped | — | — | — | Mar 23, 2026 | - | |||
| 78394357 | Where is my order? | Closed | Normal | — | Phone | fragrancesamples | 9h | ●Responded | 5/5 | — | — | Mar 15, 2026 | Mar 18, 2026 | ||
| 51525451 | Question about product ingredients | Solved | Normal | — | wholesale | 17h | ○Sent, no reply | — | — | — | Mar 13, 2026 | - | |||
| 05088608 | BOPIS pickup not ready | Solved | Normal | — | Chat | fragrancerefund | 8h | ○Sent, no reply | — | — | — | Mar 5, 2026 | - | ||
| 04264929 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | — | 17h | ○Sent, no reply | — | — | — | Feb 27, 2026 | - | ||
| 96601474 | Wrong shade sent | Solved | Low | — | Chat | vipwholesale | 6h | ○Sent, no reply | — | — | — | Feb 24, 2026 | - | ||
| 94395029 | Cancel order request | Pending | High | — | wholesaleinfluencershade-match | - | —Skipped | — | — | — | Feb 17, 2026 | - | |||
| 10494822 | Shipping cost question | Solved | Urgent | — | — | 22h | ●Responded | 4/5 | — | — | Feb 11, 2026 | - | |||
| 95217977 | Question about product ingredients | Closed | Normal | — | Chat | damaged | 9h | ○Sent, no reply | — | — | — | Jan 29, 2026 | Feb 4, 2026 | ||
| 01523773 | Missing items in shipment | Solved | Low | — | Phone | shipping | 20h | ○Sent, no reply | — | — | — | Jan 13, 2026 | - | ||
| 33053075 | Missing items in shipment | Closed | Normal | — | Phone | wholesalevip | 15h | ●Responded | 5/5 | — | — | Jan 12, 2026 | Jan 18, 2026 | ||
| 60190772 | Shipping cost question | Open | Normal | — | refund | - | —Skipped | — | — | — | Jan 8, 2026 | - | |||
| 32716576 | Loyalty points not posting | Solved | Normal | — | Phone | wholesalebopisshade-match | 12h | ●Responded | 10/11 | — | — | Dec 12, 2025 | - | ||
| 85611040 | Influencer code not working | Solved | Normal | — | — | 4h | ○Sent, no reply | — | — | — | Dec 11, 2025 | - | |||
| 89449891 | Wholesale order question | Pending | Urgent | — | Chat | — | - | —Skipped | — | — | — | Nov 27, 2025 | - | ||
| 31881086 | Cancel subscription / Auto-replenish | Solved | Normal | — | Phone | refundgift-cardvip | 2d 14h | ●Responded | 3/5 | — | — | Nov 27, 2025 | - | ||
| 95665379 | BOPIS order cancelled at store | Solved | Normal | — | Chat | shippingdamaged | 2d 22h | ●Responded | 9/11 | — | — | Nov 18, 2025 | - | ||
| 67812907 | Foundation match help | Solved | Normal | — | Chat | — | 1d | ○Sent, no reply | — | — | — | Nov 11, 2025 | - | ||
| 74449033 | Question about product ingredients | Solved | Normal | — | Chat | — | 14h | ○Sent, no reply | — | — | — | Oct 30, 2025 | - | ||
| 33659842 | Insider tier issue | Solved | Low | — | — | 3h | ●Responded | 7/11 | — | — | Oct 18, 2025 | - | |||
| 87648819 | Wrong shade sent | Solved | Low | — | shipping | 3h | ○Sent, no reply | — | — | — | Oct 9, 2025 | - | |||
| 11936976 | Return after 30-day window | Solved | Low | — | Chat | wholesale | 18h | ○Sent, no reply | — | — | — | Oct 2, 2025 | - | ||
| 82564160 | App crashes at checkout | Pending | Normal | — | loyaltyshippingdamaged | - | —Skipped | — | — | — | Oct 1, 2025 | - | |||
| 73518426 | Cancel order request | Closed | Normal | — | Chat | loyalty | 2h | ●Responded | 4/11 | — | — | Sep 29, 2025 | Sep 30, 2025 | ||
| 00279090 | Missing items in shipment | Closed | High | — | — | 4h | ⊘Not fired | — | — | — | Sep 9, 2025 | Sep 11, 2025 | |||
| 52776142 | Cancel order request | Solved | Normal | — | Social | — | 19h | ⊘Not fired | — | — | — | Sep 4, 2025 | - | ||
| 21930188 | Wholesale order question | Pending | Normal | — | Chat | app | - | —Skipped | — | — | — | Aug 29, 2025 | - | ||
| 10229108 | Refund not received | Solved | Urgent | — | — | 8d 7h | ○Sent, no reply | — | — | — | Aug 28, 2025 | - | |||
| 92217306 | Birthday gift not received | Solved | Normal | — | refundfragrancevip | 1h | ●Responded | 4/5 | — | — | Aug 23, 2025 | - | |||
| 99186287 | Missing items in shipment | Closed | Normal | — | — | 19h | ○Sent, no reply | — | — | — | Aug 5, 2025 | Aug 7, 2025 | |||
| 94867729 | Item authenticity concern | Solved | High | — | vipinfluencer | 22h | ●Responded | 5/5 | — | — | Aug 1, 2025 | - | |||
| 01300733 | Return after 30-day window | Solved | Low | — | Chat | damagedbopis | 17h | ●Responded | 5/5 | — | — | Jul 31, 2025 | - | ||
| 54807045 | Discount code not working | Solved | Normal | — | Chat | wholesale | 13h | ○Sent, no reply | — | — | — | Jul 31, 2025 | - | ||
| 75471340 | Lost package follow-up | Solved | Normal | — | loyaltydamagedgift-card | 16h | ●Responded | 5/5 | — | — | Jul 26, 2025 | - | |||
| 00880654 | Allergic reaction concern | Solved | Normal | — | Phone | damagedrefundreturns | 9h | ○Sent, no reply | — | — | — | Jul 17, 2025 | - | ||
| 57588341 | BOPIS order cancelled at store | Solved | Normal | — | Chat | wholesale | 5h | ○Sent, no reply | — | — | — | Jun 28, 2025 | - | ||
| 05615882 | Missing samples in order | Solved | Normal | — | samplesreturnsdamaged | 12h | ○Sent, no reply | — | — | — | Jun 25, 2025 | - | |||
| 27171052 | Order arrived damaged | Pending | Normal | — | Chat | shade-matchwholesale | - | —Skipped | — | — | — | Jun 25, 2025 | - | ||
| 62643107 | Order arrived damaged | Solved | Normal | — | wholesale | 5h | ●Responded | 5/5 | — | — | Jun 20, 2025 | - | |||
| 42350715 | Cancel subscription / Auto-replenish | Solved | Normal | — | gift-cardsamples | 5h | ●Responded | 5/5 | — | — | Jun 14, 2025 | - |