Janiya Krajcik
lynne.adams42@yahoo.com
Showing 1 - 35 of 35
External ID | Subject | Status | Priority | Customer | Company | Assigned to | Channel | Tags | Resolution | Survey state | Response | QA | Signals | Created | Closed |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 39268478 | Influencer code not working | Solved | Normal | Janiya Krajcik | — |  Julie Hodkiewicz | samples | 1h | ○Sent, no reply | — | — | — | May 14, 2026 | - | |
| 98758989 | Missing items in shipment | Pending | Normal | Janiya Krajcik | — |  Tommy Kuvalis | Chat | samplesvip | - | —Skipped | — | — | — | May 14, 2026 | - |
| 08254588 | Cancel order request | Solved | High | Janiya Krajcik | — |  Dr. Mandy McLaughlin | damagedreturns | 2d 15h | ○Sent, no reply | — | — | — | Apr 24, 2026 | - | |
| 26208601 | Store experience feedback | Closed | Normal | Janiya Krajcik | — | Dr. Mandy McLaughlin | — | 11h | ⊘Not fired | — | — | — | Apr 20, 2026 | Apr 24, 2026 | |
| 67188903 | App login problem | Solved | Normal | Janiya Krajcik | — |  Chaz Renner | Social | loyalty | 4h | ⊘Not fired | — | — | — | Mar 17, 2026 | - |
| 32561473 | BOPIS pickup not ready | Open | Normal | Janiya Krajcik | — |  Jacklyn Dare | — | - | —Skipped | — | — | — | Mar 6, 2026 | - | |
| 20369176 | Order arrived damaged | Solved | Normal | Janiya Krajcik | — |  Steve O'Conner | shippinggift-card | 5h | ○Sent, no reply | — | — | — | Feb 20, 2026 | - | |
| 60273870 | Missing items in shipment | Solved | Normal | Janiya Krajcik | — | Julie Hodkiewicz | influencerdamagedrefund | 2h | ○Sent, no reply | — | — | — | Jan 29, 2026 | - | |
| 88546203 | Cancel subscription / Auto-replenish | Solved | Urgent | Janiya Krajcik | — |  Oscar O'Hara | Chat | app | 4h | ○Sent, no reply | — | — | — | Jan 20, 2026 | - |
| 61986338 | App crashes at checkout | Solved | Normal | Janiya Krajcik | — |  Yazmin Jast | — | 18h | ○Sent, no reply | — | — | — | Jan 16, 2026 | - | |
| 53820127 | Where is my order? | Solved | Low | Janiya Krajcik | — |  Faith Hilll | Chat | loyalty | 23h | ●Responded | 5/5 | — | — | Jan 15, 2026 | - |
| 32901957 | Address change after shipping | Solved | Normal | Janiya Krajcik | — | Julie Hodkiewicz | Chat | — | 14h | ○Sent, no reply | — | — | — | Jan 8, 2026 | - |
| 07504638 | Wrong shade sent | Solved | High | Janiya Krajcik | — | Dr. Mandy McLaughlin | loyalty | 1d 13h | ●Responded | 7/11 | — | — | Dec 29, 2025 | - | |
| 15202959 | Discount code not working | Solved | Normal | Janiya Krajcik | — | Oscar O'Hara | gift-cardshade-matchreturns | 1d 2h | ○Sent, no reply | — | — | — | Dec 22, 2025 | - | |
| 24381853 | Price match request | Closed | Urgent | Janiya Krajcik | — |  Mr. Eliza Gerhold IV | returnsloyalty | 1d 21h | ●Responded | 9/11 | — | — | Dec 2, 2025 | Dec 9, 2025 | |
| 11694135 | Allergic reaction concern | Solved | Normal | Janiya Krajcik | — |  Mr. Skyla Trantow | — | 2h | ○Sent, no reply | — | — | — | Oct 22, 2025 | - | |
| 70009386 | Allergic reaction concern | Solved | Normal | Janiya Krajcik | — | Julie Hodkiewicz | bopis | 21h | ⊘Not fired | — | — | — | Oct 19, 2025 | - | |
| 66339383 | App crashes at checkout | Open | Normal | Janiya Krajcik | — | Steve O'Conner | refund | - | —Skipped | — | — | — | Oct 16, 2025 | - | |
| 23002589 | Missing items in shipment | Solved | Normal | Janiya Krajcik | — | Oscar O'Hara | Chat | — | 2h | ○Sent, no reply | — | — | — | Sep 27, 2025 | - |
| 73862035 | Return after 30-day window | Solved | Normal | Janiya Krajcik | — | Yazmin Jast | — | 2h | ○Sent, no reply | — | — | — | Sep 17, 2025 | - | |
| 64287503 | Gift card balance question | Solved | Urgent | Janiya Krajcik | — | Oscar O'Hara | shippingshade-matchsamples | 18h | ○Sent, no reply | — | — | — | Sep 4, 2025 | - | |
| 05795216 | Pro discount enrollment | Solved | Normal | Janiya Krajcik | — | Steve O'Conner | Chat | loyaltysamplesbopis | 2h | ⊘Not fired | — | — | — | Aug 30, 2025 | - |
| 89315270 | Return after 30-day window | Solved | Low | Janiya Krajcik | — | Faith Hilll | Chat | influencer | 19h | ●Responded | 5/5 | — | — | Aug 30, 2025 | - |
| 62135119 | BOPIS order cancelled at store | Closed | Normal | Janiya Krajcik | — | Steve O'Conner | Social | returnsrefund | 12h | ⊘Not fired | — | — | — | Aug 28, 2025 | Sep 1, 2025 |
| 16019661 | App crashes at checkout | Pending | Low | Janiya Krajcik | — |  Darryl Jacobi | appfragrancewholesale | - | —Skipped | — | — | — | Aug 13, 2025 | - | |
| 67546470 | App crashes at checkout | Solved | Normal | Janiya Krajcik | — | Yazmin Jast | Chat | shippingdamagedbopis | 2h | ○Sent, no reply | — | — | — | Aug 2, 2025 | - |
| 83123011 | Allergic reaction concern | Solved | High | Janiya Krajcik | — |  Eula McKenzie | Social | samplesbopis | 1d 1h | ⊘Not fired | — | — | — | Jul 25, 2025 | - |
| 46691887 | Store experience feedback | Solved | Normal | Janiya Krajcik | — |  Kaela Friesen | Chat | — | 11h | ○Sent, no reply | — | — | — | Jul 25, 2025 | - |
| 82800939 | Foundation match help | Closed | Normal | Janiya Krajcik | — | Julie Hodkiewicz | Chat | refundvip | 1h | ○Sent, no reply | — | — | — | Jul 5, 2025 | Jul 10, 2025 |
| 72914636 | Address change after shipping | Closed | High | Janiya Krajcik | — | Mr. Skyla Trantow | — | 6h | ○Sent, no reply | — | — | — | Jul 3, 2025 | Jul 5, 2025 | |
| 38644199 | Gift card balance question | Pending | Normal | Janiya Krajcik | — | Faith Hilll | Chat | appwholesalefragrance | - | —Skipped | — | — | — | Jul 3, 2025 | - |
| 49904890 | Cancel subscription / Auto-replenish | Solved | Urgent | Janiya Krajcik | — | Kaela Friesen | samplesvip | 5h | ⊘Not fired | — | — | — | Jul 3, 2025 | - | |
| 50929516 | BOPIS order cancelled at store | Pending | Normal | Janiya Krajcik | — | Mr. Eliza Gerhold IV | shippingsamplesshade-match | - | —Skipped | — | — | — | Jun 14, 2025 | - | |
| 46060368 | Store experience feedback | Pending | Normal | Janiya Krajcik | — | Eula McKenzie | damagedgift-cardwholesale | - | —Skipped | — | — | — | Jun 6, 2025 | - | |
| 81040035 | Return after 30-day window | Pending | Normal | Janiya Krajcik | — | Jacklyn Dare | Chat | shippinginfluencer | - | —Skipped | — | — | — | May 27, 2025 | - |