Bobbie Bergnaum
elaine11@hotmail.com
Showing 1 - 9 of 9
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Reward longtime customers more meaningfully. | 03174357Shipping cost question | Bobbie Bergnaum |  Lily Raynor | Feb 12, 2026, 12:44 AM |
| 9/11 | Bloom understands what a beauty customer actually wants. | 81109273Order arrived damaged | Bobbie Bergnaum |  Kip Schroeder IV | Feb 8, 2026, 7:20 PM |
| 3/5 | Got the replacement but it took three back-and-forths to confirm the shade. | 90625608Address change after shipping | Bobbie Bergnaum | Kip Schroeder IV | Jan 21, 2026, 10:35 PM |
| 4/5 | Pleasant experience. App is great, website still a bit clunky on mobile. | 53762937BOPIS pickup not ready | Bobbie Bergnaum |  Miss Amber Hintz Sr. | Dec 11, 2025, 8:37 PM |
| 5/5 | Loved the personalized note in my order. Small touch, big impact. | 37216445Price match request | Bobbie Bergnaum |  Oscar O'Hara | Oct 25, 2025, 5:04 PM |
| 5/5 | Bring back the old loyalty point structure. | 52130469Missing samples in order | Bobbie Bergnaum |  Ignatius Cummerata | Sep 30, 2025, 7:46 PM |
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 75848988Restock alert for backorder | Bobbie Bergnaum |  Kaela Friesen | Aug 3, 2025, 4:07 PM |
| 7/11 | I like it but I also shop other places. | 69516160Restock alert for backorder | Bobbie Bergnaum |  Leonard Waters-Howell | Jun 14, 2025, 10:18 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 77416738Klarna / Afterpay split issue | Bobbie Bergnaum |  Julie Hodkiewicz | Jun 12, 2025, 8:07 PM |