Jefferey Casper
ramon_kuhic@gmail.com
Showing 1 - 16 of 16
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Resolved my question, just wish the app hadn't logged me out twice during the chat. | 55362745Where is my order? | Jefferey Casper |  Darryl Jacobi | Mar 7, 2026, 8:57 AM |
| 5/5 | Tapped through the app and had my replacement on the way in 30 seconds. | 27450615Discount code not working | Jefferey Casper |  Kaela Friesen | Feb 26, 2026, 10:36 AM |
| 5/5 | App glitched at checkout, they manually processed my order and threw in free shipping. Lovely. | 22832918BOPIS order cancelled at store | Jefferey Casper |  Oscar O'Hara | Feb 14, 2026, 5:04 PM |
| 1/5 | Treated like I was lying about the missing items. Insulting. | 40537714Price match request | Jefferey Casper |  Mr. Cade Senger | Dec 21, 2025, 4:22 AM |
| 10/11 | Big fan. Their customer service has saved me more than once. | 85130912Restock alert for backorder | Jefferey Casper |  Chaz Renner | Dec 11, 2025, 5:31 AM |
| 5/5 | Honestly the best customer service in beauty. Always feels personal. | 57154267Wrong shade sent | Jefferey Casper |  Faith Hilll | Dec 6, 2025, 2:17 PM |
| 1/11 | Stock-outs are constant. Recommending Bloom feels risky now. | 63763258Question about product ingredients | Jefferey Casper |  Kip Schroeder IV | Nov 29, 2025, 3:04 PM |
| 2/5 | Refund came through but was 30 dollars short and no one can explain why. | 82260929Missing samples in order | Jefferey Casper |  Eula McKenzie | Oct 28, 2025, 9:41 PM |
| 10/11 | Bloom is my go-to for skincare. Wouldn't shop anywhere else. | 61928109Wrong shade sent | Jefferey Casper |  Katrina Johns | Oct 19, 2025, 11:12 PM |
| 10/11 | Their personalization is unreal. Like having a personal Beauty Advisor. | 41627058Return after 30-day window | Jefferey Casper |  Tommy Kuvalis | Oct 15, 2025, 3:12 PM |
| 4/5 | Pretty good. Sara was nice, the system glitched once but she powered through. | 84745672Return after 30-day window | Jefferey Casper |  Miss Amber Hintz Sr. | Aug 28, 2025, 4:20 PM |
| 5/5 | Returned three items past the window and they made an exception. Lifelong customer. | 38699340Price match request | Jefferey Casper | Oscar O'Hara | Aug 20, 2025, 11:17 PM |
| 5/5 | The Beauty Advisor on chat was so knowledgeable, helped me build a full skincare routine for sensitive skin. | 22101604Missing samples in order | Jefferey Casper | Kaela Friesen | Aug 4, 2025, 5:46 PM |
| 5/5 | Couldn't be happier. They threw in extra samples I'd been wanting to try. | 80311063Gift card balance question | Jefferey Casper |  Mr. Skyla Trantow | Aug 3, 2025, 12:18 PM |
| 3/5 | Loyalty program for non-Insiders too. | 25601392Insider tier issue | Jefferey Casper |  Leonard Waters-Howell | Jul 25, 2025, 6:51 AM |
| 5/5 | Got my points credited back for an order I had to cancel. Super easy. | 18730349BOPIS order cancelled at store | Jefferey Casper |  Ignatius Cummerata | Jun 24, 2025, 2:33 AM |