Ms. Ramona Treutel
angela_koepp@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 10/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 81109042Lost package follow-up | Ms. Ramona Treutel |  Mr. Skyla Trantow | May 19, 2026, 9:31 PM |
| 5/5 | The Beauty Advisor recommended a moisturizer for my rosacea that actually works. | 25724322Item authenticity concern | Ms. Ramona Treutel |  Amely Pacocha | May 17, 2026, 2:57 PM |
| 3/5 | Took two days of back-and-forth to get a return label. | 89362273Missing items in shipment | Ms. Ramona Treutel |  Garth Dooley | May 10, 2026, 2:34 AM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 77408628App login problem | Ms. Ramona Treutel |  Vilma Gusikowski | Apr 29, 2026, 9:58 PM |
| 5/5 | Couldn't have been more helpful. Got an Elite member upgrade after one chat. | 45075875Missing items in shipment | Ms. Ramona Treutel |  Jacklyn Dare | Feb 8, 2026, 3:58 PM |
| 5/5 | Onboarding was so smooth. Love the personalized routine builder. | 24566829Return after 30-day window | Ms. Ramona Treutel |  Kip Schroeder IV | Feb 8, 2026, 7:19 AM |
| 2/5 | The BOPIS pickup was a disaster. Hour-long wait at the store. | 58827662BOPIS order cancelled at store | Ms. Ramona Treutel | Mr. Skyla Trantow | Dec 13, 2025, 10:47 AM |
| 1/5 | Absolutely awful experience. No one would help with my damaged order. | 47893357BOPIS pickup not ready | Ms. Ramona Treutel |  Ignatius Cummerata | Nov 2, 2025, 4:32 PM |
| 1/5 | The agent argued with me over a clearly broken seal on the product. | 30815775Influencer code not working | Ms. Ramona Treutel |  Julie Hodkiewicz | Sep 30, 2025, 1:24 AM |
| 4/5 | Faster shipping would make me shop here exclusively. | 32514700Allergic reaction concern | Ms. Ramona Treutel |  Yazmin Jast | Jul 19, 2025, 3:27 AM |
| 5/5 | Got my Insider perks set up in under a minute. | 03683966BOPIS order cancelled at store | Ms. Ramona Treutel |  Mr. Lonie Hudson | Jul 3, 2025, 10:50 PM |
| 4/5 | Pretty smooth. One step required a follow-up email. | 96445554Wrong shade sent | Ms. Ramona Treutel | Ignatius Cummerata | May 26, 2025, 7:44 AM |