Golda Bosco
jared_kuphal86@yahoo.com
Showing 1 - 14 of 14
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 11033548Where is my order? | May 21, 2026, 12:02 AM | ||
| 10/11 | Bloom understands what a beauty customer actually wants. | 29782638Wrong shade sent | May 8, 2026, 8:00 PM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 11544756Missing items in shipment | Apr 22, 2026, 3:13 PM | ||
| 4/5 | Helpful enough. Took longer than I expected for a simple address change. | 50624713Question about product ingredients | Mar 14, 2026, 5:51 AM | ||
| 3/5 | Just okay. The agent solved the immediate problem but the larger issue is still there. | 42732120Refund not received | Mar 6, 2026, 10:52 PM | ||
| 5/5 | Got my Insider perks set up in under a minute. | 02228525App crashes at checkout | Dec 23, 2025, 3:16 PM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 09231857Address change after shipping | Nov 22, 2025, 12:55 PM | ||
| 3/5 | The chat agent was clearly juggling other conversations. Felt impersonal. | 34934676Price match request | Oct 17, 2025, 3:23 AM | ||
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 06276998Foundation match help | Sep 27, 2025, 2:11 AM | ||
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 67744323Order arrived damaged | Aug 15, 2025, 12:33 AM | ||
| 7/11 | I'm a regular customer but I don't evangelize. | 36026164Cancel order request | Aug 1, 2025, 2:19 PM | ||
| 2/5 | Got brushed off when I asked about the damaged shipment. | 08103462Wholesale order question | Jul 30, 2025, 7:46 PM | ||
| 5/5 | Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged. | 69499153Item authenticity concern | Jul 18, 2025, 2:05 AM | ||
| 3/5 | Helpful agent, but the underlying app issue still hasn't been fixed. | 87377375Restock alert for backorder | Jun 10, 2025, 9:46 AM |