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CustomersGolda Bosco

Golda Bosco

jared_kuphal86@yahoo.com
Tickets48Responses14
Showing 1 - 14 of 14
Rating
Comment
Ticket
Customer
Team member
Responded
4/5Good onboarding. Wish there were a few more shade options in the quiz.11033548Where is my order?Golda BoscoMr. Eliza Gerhold IVMay 21, 2026, 12:02 AM
10/11Bloom understands what a beauty customer actually wants.29782638Wrong shade sentGolda BoscoKip Schroeder IVMay 8, 2026, 8:00 PM
10/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.11544756Missing items in shipmentGolda BoscoJacklyn DareApr 22, 2026, 3:13 PM
4/5Helpful enough. Took longer than I expected for a simple address change.50624713Question about product ingredientsGolda BoscoLily RaynorMar 14, 2026, 5:51 AM
3/5Just okay. The agent solved the immediate problem but the larger issue is still there.42732120Refund not receivedGolda BoscoFaith HilllMar 6, 2026, 10:52 PM
5/5Got my Insider perks set up in under a minute.02228525App crashes at checkoutGolda BoscoVilma GusikowskiDec 23, 2025, 3:16 PM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.09231857Address change after shippingGolda BoscoSteve O'ConnerNov 22, 2025, 12:55 PM
3/5The chat agent was clearly juggling other conversations. Felt impersonal.34934676Price match requestGolda BoscoKip Schroeder IVOct 17, 2025, 3:23 AM
10/11Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly.06276998Foundation match helpGolda BoscoMr. Cade SengerSep 27, 2025, 2:11 AM
2/5Didn't honor the price match. Felt nickel-and-dimed.67744323Order arrived damagedGolda BoscoIgnatius CummerataAug 15, 2025, 12:33 AM
7/11I'm a regular customer but I don't evangelize.36026164Cancel order requestGolda BoscoKaela FriesenAug 1, 2025, 2:19 PM
2/5Got brushed off when I asked about the damaged shipment.08103462Wholesale order questionGolda BoscoMiss Amber Hintz Sr.Jul 30, 2025, 7:46 PM
5/5Best beauty retail experience I've had online. Order arrived in two days, all perfectly packaged.69499153Item authenticity concernGolda BoscoDarryl JacobiJul 18, 2025, 2:05 AM
3/5Helpful agent, but the underlying app issue still hasn't been fixed.87377375Restock alert for backorderGolda BoscoMr. Lonie HudsonJun 10, 2025, 9:46 AM
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Properties

Customer
Name
Golda Bosco
Email
jared_kuphal86@yahoo.com
Loyalty tier
Insider
Company
—
Skin type
sensitive
Loyalty points
1,419
Lifetime spend
806
Last purchase
Mar 18, 2026
Skin tone
deep
Foundation shade
62P
Skin concerns
sensitivity, redness, acne
Allergies / restrictions
—
Favorite brands
Estée Lauder
YTD spend
1,621
App installed
Yes
App last opened
Apr 30, 2026
Email subscribed
Yes
Marketing segment
high-value
Last purchase amount
120
Total orders
2
Preferred category
makeup
Tickets
Tickets
48
Last seen
May 19, 2026
Responses
Avg rating
5.07