Carol Stamm
nathan.gleichner65@hotmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 5/5 | Their chatbot actually solved my problem before a human was needed. | 64066178Foundation match help | Carol Stamm |  Mr. Cade Senger | Mar 11, 2026, 3:03 AM |
| 7/11 | Solid retailer. Not differentiated enough to recommend over alternatives. | 79691250Where is my order? | Carol Stamm |  Lily Raynor | Feb 2, 2026, 7:17 PM |
| 4/5 | Solid help. The loyalty points took a day to show up after the agent said they would post. | 43046827Restock alert for backorder | Carol Stamm |  Eula McKenzie | Jan 31, 2026, 8:59 PM |
| 4/5 | Good chat support. Returned product still hadn't been processed when I followed up. | 20273108Order arrived damaged | Carol Stamm |  Ignatius Cummerata | Oct 21, 2025, 11:12 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 74337961Restock alert for backorder | Carol Stamm |  Mr. Eliza Gerhold IV | Oct 9, 2025, 2:27 AM |
| 3/5 | Fine. The agent was friendly but seemed unsure of the answer. | 85355481Question about product ingredients | Carol Stamm |  Mr. Lonie Hudson | Oct 3, 2025, 10:34 AM |
| 4/5 | Good service. Wish I'd been told upfront that my shade was on backorder. | 03874620Store experience feedback | Carol Stamm |  Garth Dooley | Sep 21, 2025, 4:19 AM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 81430621Allergic reaction concern | Carol Stamm |  Tommy Kuvalis | Sep 15, 2025, 11:20 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 33280579Cancel subscription / Auto-replenish | Carol Stamm |  Jacklyn Dare | Jul 28, 2025, 1:27 PM |
| 4/11 | Lost loyalty points in a migration. Never got them back. Done. | 53152755Store experience feedback | Carol Stamm |  Vilma Gusikowski | Jul 11, 2025, 2:35 AM |
| 4/5 | Resolved fine. Agent had to look up my purchase, took a minute. | 45922220App crashes at checkout | Carol Stamm | Garth Dooley | Jul 2, 2025, 9:07 AM |
| 5/5 | Mailed me a replacement powder after mine arrived broken. Quick and gracious. | 42730819Where is my order? | Carol Stamm |  Dr. Mandy McLaughlin | Jun 5, 2025, 2:10 PM |