Icie Cummerata
rick.spinka@yahoo.com
Showing 1 - 19 of 19
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 4/5 | Make the chat agents actually empowered to make refund decisions. | 29764926App crashes at checkout | Icie Cummerata |  Ignatius Cummerata | May 25, 2026, 7:20 AM |
| 3/5 | It worked. Nothing special, nothing bad. | 46741776BOPIS pickup not ready | Icie Cummerata |  Kaela Friesen | Apr 30, 2026, 9:50 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 61147690Cancel order request | Icie Cummerata |  Mr. Skyla Trantow | Apr 8, 2026, 8:20 AM |
| 10/11 | I tell everyone — Bloom is doing beauty retail right. | 11539607Wrong shade sent | Icie Cummerata |  Tommy Kuvalis | Apr 4, 2026, 7:02 PM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 29875916Where is my order? | Icie Cummerata |  Julie Hodkiewicz | Mar 7, 2026, 11:55 AM |
| 10/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 31333590Birthday gift not received | Icie Cummerata | Tommy Kuvalis | Feb 28, 2026, 6:26 AM |
| 4/5 | Decent. The reply was helpful but I had to ask twice to confirm the refund timing. | 37348011Refund not received | Icie Cummerata |  Lily Raynor | Jan 30, 2026, 5:54 PM |
| 4/5 | Helpful team, the agent was kind. Wish the BOPIS pickup had been ready when promised. | 37738360Wrong shade sent | Icie Cummerata |  Mr. Eliza Gerhold IV | Jan 9, 2026, 7:31 PM |
| 5/5 | Resolved my BOPIS issue at the SoHo store within minutes. Hugo was a gem. | 21731925Influencer code not working | Icie Cummerata | Mr. Eliza Gerhold IV | Nov 30, 2025, 12:14 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 44306352Lost package follow-up | Icie Cummerata | Mr. Skyla Trantow | Nov 11, 2025, 10:00 AM |
| 7/11 | Pretty good. Selection is great, service is hit or miss. | 18690874Gift card balance question | Icie Cummerata | Julie Hodkiewicz | Nov 10, 2025, 1:05 AM |
| 9/11 | Would recommend in a heartbeat. The samples program alone is worth signing up for. | 95278742Wholesale order question | Icie Cummerata |  Garth Dooley | Oct 30, 2025, 11:37 PM |
| 3/5 | Mid. Got the refund eventually but it took 10 days instead of the 3 they promised. | 60393260Cancel subscription / Auto-replenish | Icie Cummerata |  Mr. Cade Senger | Oct 26, 2025, 1:00 AM |
| 4/5 | Good onboarding. Wish there were a few more shade options in the quiz. | 79049873Item authenticity concern | Icie Cummerata |  Faith Hilll | Oct 19, 2025, 9:46 AM |
| 9/11 | Recommend to anyone who'll listen. Best loyalty program in the space. | 08219847Missing samples in order | Icie Cummerata |  Vilma Gusikowski | Oct 7, 2025, 5:18 PM |
| 4/5 | Quick resolution, only had to enter the order number twice. | 48969580App login problem | Icie Cummerata | Tommy Kuvalis | Sep 1, 2025, 8:15 PM |
| 5/5 | Did everything from my phone in the elevator. So easy. | 44242094Pro discount enrollment | Icie Cummerata |  Eula McKenzie | Jun 15, 2025, 1:50 AM |
| 2/5 | Three chats, no resolution. The fourth agent finally helped. | 32379586Question about product ingredients | Icie Cummerata |  Mr. Lonie Hudson | May 26, 2025, 1:47 AM |
| 4/5 | Good support, just the points didn't post automatically — had to ask. | 43826225Address change after shipping | Icie Cummerata | Julie Hodkiewicz | May 25, 2025, 7:32 PM |