Adella Shanahan
alyson10@gmail.com
Showing 1 - 12 of 12
Rating | Comment | Ticket | Customer | Team member | Responded |
|---|---|---|---|---|---|
| 3/5 | Eventually solved, but the process wasn't intuitive. | 74673292Item authenticity concern | Adella Shanahan |  Miss Amber Hintz Sr. | May 15, 2026, 8:23 PM |
| 4/5 | Friendly chat, fixed the issue. Took two tries to get the right shipping label. | 33810892Allergic reaction concern | Adella Shanahan |  Garth Dooley | May 1, 2026, 7:19 AM |
| 4/5 | Pretty smooth. One step required a follow-up email. | 38299565Shipping cost question | Adella Shanahan |  Katrina Johns | Feb 24, 2026, 5:48 AM |
| 10/11 | Bloom understands what a beauty customer actually wants. | 84444788Store experience feedback | Adella Shanahan |  Kaela Friesen | Feb 4, 2026, 5:12 PM |
| 3/5 | Took two chats to get the issue solved. Each agent gave me different info. | 14936704Return after 30-day window | Adella Shanahan |  Yazmin Jast | Jan 27, 2026, 12:07 PM |
| 1/5 | Signup form errors with no explanation. Frustrating start. | 03222045Klarna / Afterpay split issue | Adella Shanahan | Garth Dooley | Nov 19, 2025, 7:28 AM |
| 5/5 | The app guided me to the right products without being pushy. | 65527325Klarna / Afterpay split issue | Adella Shanahan |  Ignatius Cummerata | Oct 25, 2025, 7:11 PM |
| 2/5 | Didn't honor the price match. Felt nickel-and-dimed. | 59390781Refund not received | Adella Shanahan |  Chaz Renner | Aug 30, 2025, 4:22 PM |
| 9/11 | Already referred three friends. They all love it too. | 37377366Discount code not working | Adella Shanahan | Garth Dooley | Aug 23, 2025, 6:25 PM |
| 5/5 | Loved that they followed up two days later to make sure the replacement arrived. | 04737286Birthday gift not received | Adella Shanahan |  Mr. Eliza Gerhold IV | Jul 26, 2025, 3:46 AM |
| 10/11 | Best omnichannel experience in beauty. Stores, app, and online all sync seamlessly. | 19137064Return after 30-day window | Adella Shanahan |  Lily Raynor | Jun 27, 2025, 11:16 PM |
| 4/5 | Helpful, just felt rushed at the end of the conversation. | 30034454Restock alert for backorder | Adella Shanahan |  Leonard Waters-Howell | Jun 21, 2025, 9:33 AM |